Your experience with french customers...
 

For some reason percentage of chargebacks from french are higher... do you experience the same? Is it because of socialistic/communist mentality? So they think everything should be free provided by the government?

Porn isn't in your fucking healthcare package you fucking lipsticked metrofaggots...

their banks suck

i see the complete opposite ... france does amazing for us rebill wise.

yes rebill wise very good... untill they chargeback three fucking months of rebills at once:disgust

YUP - had a 3 month CB yesterday. Guess from where?

FRAAAAAAAAAAAAANCE.

Went to Paris last year. HATED IT.
I'm a New Yorker so I win any 'attitude war' but man the Parisians can suck my frog's leg yo.

French CANADIANS? Love 'em. LOL

ask any European, they are just pain in the ass........:winkwink:

You can hav'em - I'll even waive the shipping fees.

Because of this thread I just looked up my average income per customer for various countries and I think I would like to get more Frenchies into my sites. This is from the last 5 years, by far most customers are USA but there are enough from each country to get somewhat meaningful data: (these are in no particular order, and represent a mix of content and cam sites)

FR 114.83
US 52.11
UK 71.27
AU 66.76
MX 51.63
CA 56.50

Yep, relative to other countries French customers rebill very very well for me on average.

Hello.

During the last year, our clients that have seen a significant increase in chargebacks when measured as a % of the overall transactions in France. We are cooperating working with a French attorney now to see what recovery success exists in this country.

Sabrina

- send them a letter "recommande avec accuse de reception", with a "mise en demeurre de payer"
- then sue them
then send them this guy:
http://en.wikipedia.org/wiki/Huissier_de_justice

That's bizar... good for you but bizar... the difference between fr and usa....
But what is funny is that in your list the french also hold a position of exception...
A positive one but an exceptional... so maybe we can conclude that in one way or another the french are euhhhh study objects at least:upsidedow

Ok that does it... I'm calling Merkel now to get the Germans back in France to fix shit!

Hi PornMasta,

I had to use Google Translate, before I sent a IM over to a company lawyer. During the testing period, the local French lawyer is taking the first step, but the second step is intentionally not taken, to avoid the complexity and costs associated with dealing with the local enforcer.

Sabrina

Well to be fair the numbers are skewed by a lot of factors, for example I rarely have french customers so the sample size for France is much smaller than for any of the other countries. Barely over 100 while all the others are in the x,xxx or xx,xxx range.

I also don't have any French language customer service or text anywhere - maybe they cant figure out how to cancel? - lol.

Finally my business has skyrocketed in the last couple years and none of the increase has come from France, most of my sales to France were several years back so the whole rebill cycle is pretty much played out now.

A lot of people just don't like to listen in france...

http://fr.wikipedia.org/wiki/Article...ran% C3%A7ais

You can make them pay the procedure (as long as your lawyer is not too expensive)

You are 1000% correct PornMasta. I have the lawyer in IM with me now, explaining to me the process. Many countries have laws that allow the winning party to recover the costs associated with court. We are considering the facts that the average chargeback and bank fees may be near 100- 110 EUR, and there are thousands of chargebacks in France.

What is the success % without the extended legal process? What is the risk with and without the extended legal process?

In the end, the real question is: What is the Cost versus Reward, and what is the Risk versus Reward?

Sabrina

Ahhh but they have POUTINE!!

Have you ever had poutine? Yum!

The French expect quality - If they get it they are great - If they don't, they will bitch like hell...

A lot of pirates are French. We're always nabbing some frog
Ds

my experience with French customers is that one in three starts an email with bonjour and one in two says merci instead of thank you :)

Yep always was for me aswell. High chargebacks.

I'm reading this three times now... what exactly are you trying to say?:helpme