I May Be About To Have A Hissy Fit - Fucking Paxum...
 

If a card expires "Valid Thru 04/14" - Surely that means it's valid through April?..

Its just turned the 30th and they have expired the card - Surely I still have 24 hours to empty the card account, until midnight - I can't put it back in the normal Paxum account because they can't do that any more.....

This last 2 weeks have been terrible - I need to make sure I am never in this situation again - Ruth Help!..

I'm surprised they didn't send you a new card prior to the expiration date like all banks do.

hope you get sum help

all you have to do is pay the 44.99 fee for the next year of card , don't worry it will come out of the payment you get sent

I dont want a new card - Without a Chip it is pretty much useless here...

I think I will just go and hibernate.....

when you wake up your card will be -44.99 whatever is in it

OK - They say I can use it - We will see...

that reminds me - gotta check my card, please don't tell me they issue new cards every year?

They do I am afraid...

I can feel a hissy fit coming on if that is the case! Will go out to my car later to check the date on the card.

I just checked - It looks like it is 2 years - Calm down:winkwink:...

Just went and checked my card - 04/15 - phew! If I got payment on monday and couldn't get it out i'd be pissed off

You will get hit for the renewal though - It's not that bad though - About $45...

Yeah, already charged for that, don't mind that fee as the card is so convenient.

I noticed this on one of my cards (not paxum) before. It seems that some cards expire 0:00:01 on the last day of the expiry month rather than at 23:59:59 which you would think it would logically expire at.

Hi Eddy,

FYI - I am much more likely to see an email than I am to see a GFY thread.

If you need my help with anything (I'm saying this in direct response to the phrase "Ruth Help!" in your original post), please email me, as you have done in the past for other queries. It is a much better way to contact me. :upsidedow

I'm glad support was able to assist you promptly. I see you had a response from us within an hour and a half of posting this thread. :thumbsup

why do you wait this then every last day.do not do that ever again

I did get it sorted indeed - The 'Ruth Help' was a bit tongue in cheek as I knew you would still be in the land of nod and not worrying about my minor dramas at that time - The online help was not bad at all - The telephone guy not so much, even after I dropped your name:winkwink:...

I have been trying to get a card for the last month but they keep rejecting everything I send in for my address verification. I give up.

The problem we keep experiencing is the quality of the documents you submit.

Every submitted document should be high quality, full size, full color, uncropped and borders clearly visible. Unfortunately the quality of your submissions is blurry and so our verification crew cannot complete verification as the information is not clear.

As mentioned via email, if you have electronic documents for proof of address, we can accept those. Alternatively please take a SCAN of your proof of address rather than a photo, and the quality should be improved.

Even if you get approved for a card it takes forever to get it. I got "validated" to get a card on April 1st. It states in the admin the process of getting a card can take 10 days. It also stated that my card was "printed" on April 9th.

21 days later no card.... excellent. Also you cannot withdraw to atm cards any more yet the feature is still on the site.

It's amazing that payoneer and paxum use the same bank and in my experience payoneer has their shit together way better than paxum.

Also my card STILL hasn't been shipped yet. File under inept.

Let's hope my wire withdrawal goes through but something tells me they will fuck it up. Why sponsors use this place is beyond me.

It works in every ATM. What more do you need?