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-   -   As an affiliate, what do you want to see in a programs FAQ section? (https://gfy.com/showthread.php?t=1132698)

Wellness Cash 02-04-2014 09:23 PM

As an affiliate, what do you want to see in a programs FAQ section?
 
Obviously the basics like how much you will be paid, how you can send traffic, etc...

What else?

RyuLion 02-04-2014 09:24 PM

All generic answers unless you offer a different program type..

Wellness Cash 02-04-2014 09:30 PM

Quote:

Originally Posted by RyuLion (Post 19970239)
All generic answers unless you offer a different program type..

This is true however I tend to view program FAQ pages as a bullet list of information about a specific program, not necessarily for just generic 'how do I' or 'Am I allowed to' questions.

One page that lists pertinent information, payouts, whats gonna get me banned, can I bid on certain keywords, etc...

Wellness Cash 02-04-2014 09:34 PM

Quote:

Originally Posted by RyuLion (Post 19970239)
All generic answers unless you offer a different program type..

As a side-note, loved your tradeshow article, some very good points and information to be found in it for those serious about doing business at the various industry shows :)

bluebook18 02-04-2014 09:59 PM

that's why there's "affiliate manager" that should exist. Listing lots of FAQ's is not really necessary.

MrGusMuller 02-05-2014 08:02 AM

- Can I use your 'brands' on my domain names?

thats it.

Vendzilla 02-05-2014 08:38 AM

Covering the rules of doing business with you, what kinds of traffic you accept, what words can't we use, that kind of stuff. Most can be generic these days.

Sly 02-05-2014 08:40 AM

Quote:

Originally Posted by bluebook18 (Post 19970265)
that's why there's "affiliate manager" that should exist. Listing lots of FAQ's is not really necessary.

It saves time for everyone.

Start with a basic list. Every time an affiliate asks you a standard question, add it to the list. In a year, you should have almost everything covered.

Sarah_Jayne 02-05-2014 09:51 AM

My advice is to put your payout schedule in there so affiliates can easily remind themselves of when they should be looking out for their payments.

I'm happy to help affiliates with basic program questions but I've found that many like to have some of the bare bones stuff at their fingertips rather than having to reach out for an answer.

CarlosTheGaucho 02-05-2014 11:52 AM

Quote:

Originally Posted by Sly (Post 19970774)
It saves time for everyone.

Start with a basic list. Every time an affiliate asks you a standard question, add it to the list. In a year, you should have almost everything covered.

Quote:

Originally Posted by Sarah_Jayne (Post 19970907)
My advice is to put your payout schedule in there so affiliates can easily remind themselves of when they should be looking out for their payments.

I'm happy to help affiliates with basic program questions but I've found that many like to have some of the bare bones stuff at their fingertips rather than having to reach out for an answer.

:thumbsup


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