Cant get in touch with Paxum
 

I need my account verified, i submitted documents more than 24 hours ago.

I tried contacting Chris and Ruth over Skype, ICQ and Email but no respond from either of them.

Anyone else i can contact?

Maybe they are at a show?

Somebody from stuff must be online...

When does that show end?

They were all at the show - they are likely traveling today.
:2 cents:

Indeed we are all at the show but support and verification staff are not. This is not effecting anything support / verification time. Generally it does take about a day but it can take a couple days longer depending on the volume of documents we are verifying each day.

Chris

Well im still waiting...

have contact info on their site? nobody answer... ???

give it 24 more hours, or until you get a hold of Ruth.

Hi zentz,

As Chris mentioned, we do ask that you allow up to 72 hours for documents to be reviewed for account verification. I checked my inbox for an email from you (checking for the email address in your sig) and I could not locate one. Please resend the email if you'd like to and I'll be happy to check on the status of your account verification.

Thanks,

Ruth :)
[email protected]

:thumbsup:thumbsup
always had great customer support from Ruth and have heard fantastic things about Chris. Good folks over at Paxum

Have there EVER been a time when someone complained on a web forum and you were able to locate the communication? :1orglaugh

Learn how to setup spam filters properly. FFS, you are working for an electronic payment system, not a grocery store.

Evidently, it is affecting your support time. Otherwise people wouldn't be complaining.

I used a different email, i just sent you another one, i also contacted you on skype and icq.

Thanks

lol , you must feel like an idiot now that zentz said he used another email!

dumbest shit ever.