Working on another sucess story...
 

Guess with who?

So far they didn't read the ticket completely the first time and though I asked for them to do BEFORE responding. They wrote what I sent was "distorted".

Since I didn't type in any language other than English and spelled my software's name correctly and it came by ticket not a crumpled fax it looks as though they are using their support ticket scrambler again.

As expected problem not fixed.

webair? :)

Question: why are you still with them?

This ^^^^

I got 3 clients switching to new hosts next month with their site relaunches.

I only have lesser sites - most with just static HTML on there now.

Just an update...4 days in and my problem is still the same.

14 updates to the ticket, wasted hours of work on my end and they just can not fix the issue on 1 sticking account (all the others are fine).

6 years of few problems. Some sites and accounts never an issue. The past 4 years have just gone downhill.

Good question.

It is such a pain in the ass to move as many sites as I and my clients have with them. The pain of moving is now less than the pain of my shit not.

Go with National Net already.

How about Webair Gerard Hiner banging on some heads to get this fixed?

I am still having the same issue and need a personal not ticket contact.

I am getting to the point to move all my clients sites at my cost if this can not get wrapped up...

Still being worked on.