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Call centers
Anyone have recommended call center companies they have used for mainstream?
I need a/few sales reps. televerde.com uses locked up women....anyone have offshore? X |
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We have an in house call center for inbound and outbound. Shall we contact you to discuss your needs? We do not have offshore, only live agents with American accents. Please email or post contact info here and we are happy to help. Thank you, Mitch Farber |
I emailed you.
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go to India.
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You don't want offshore CS. They are terrible no matter how much training you provide. You need a company with native English speakers that provide high end training, the ability to fight CS's with customers. How about CS people that will actually upsell your members when they call in? On top of all that you need KPS's to show you how your investment in CS is working for you. Non of that is available offshore. Contact asscorp.com. They do adult and mainstream, 24/7 live coverage.
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Mainstream - Direct Outbound
The Call Center and Shipping Experts http://www.direct-outbound.com/ |
I am sure that we could most definitely help you out. As AJ said, you don't want to off shore your customer support. It's never a good idea. Adult Support Systems is a full service customer contact center. We do specialize in the adult market, however, we do support mainstream clients as well. Our goal with all of our clients is to increase customer retention, and satisfaction, lower chargebacks, and up sell new products and services to your customers whenever possible. We do inbound call, live chat, and email support. Our management staff has over 25 years of call center management experience, and have built award winning sales and customer support teams for some of North America's top Fortunue 500 companies. Please feel free to email me at [email protected], or hit me up on skype at shauna.ass. I look forward to hearing from you.
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