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XPorn 10-28-2013 12:35 PM

Call centers
 
Anyone have recommended call center companies they have used for mainstream?

I need a/few sales reps.

televerde.com uses locked up women....anyone have offshore?

X

Scott McD 10-28-2013 12:43 PM

Anytime i think of a call centre i think of


http://www.jack-frost.co.uk/fonejack...callcentre.jpg

NETbilling 10-28-2013 12:46 PM

Quote:

Originally Posted by XPorn (Post 19851037)
Anyone have recommended call center companies they have used for mainstream?

I need a/few sales reps.

televerde.com uses locked up women....anyone have offshore?

X

Hi,

We have an in house call center for inbound and outbound. Shall we contact you to discuss your needs? We do not have offshore, only live agents with American accents.

Please email or post contact info here and we are happy to help.

Thank you, Mitch Farber

XPorn 10-28-2013 04:56 PM

I emailed you.

Quote:

Originally Posted by NETbilling (Post 19851061)
Hi,

We have an in house call center for inbound and outbound. Shall we contact you to discuss your needs? We do not have offshore, only live agents with American accents.

Please email or post contact info here and we are happy to help.

Thank you, Mitch Farber


NETbilling 10-28-2013 09:52 PM

Quote:

Originally Posted by XPorn (Post 19851320)
I emailed you.

I personally did not receive an email. What address did you use?

freecartoonporn 10-28-2013 11:16 PM

go to India.

ajrocks 10-29-2013 06:41 AM

You don't want offshore CS. They are terrible no matter how much training you provide. You need a company with native English speakers that provide high end training, the ability to fight CS's with customers. How about CS people that will actually upsell your members when they call in? On top of all that you need KPS's to show you how your investment in CS is working for you. Non of that is available offshore. Contact asscorp.com. They do adult and mainstream, 24/7 live coverage.

O MARINA 10-29-2013 07:31 AM

Mainstream - Direct Outbound
The Call Center and Shipping Experts http://www.direct-outbound.com/

shauna1978 10-29-2013 12:20 PM

I am sure that we could most definitely help you out. As AJ said, you don't want to off shore your customer support. It's never a good idea. Adult Support Systems is a full service customer contact center. We do specialize in the adult market, however, we do support mainstream clients as well. Our goal with all of our clients is to increase customer retention, and satisfaction, lower chargebacks, and up sell new products and services to your customers whenever possible. We do inbound call, live chat, and email support. Our management staff has over 25 years of call center management experience, and have built award winning sales and customer support teams for some of North America's top Fortunue 500 companies. Please feel free to email me at [email protected], or hit me up on skype at shauna.ass. I look forward to hearing from you.


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