smart thumbs hidden charges?
 

This is a copy&paste from http://www.smart-scripts.com/members/index.php

Download & info
Pricing structure
Smart Thumbs *
1st copy ........................................ $250
2nd copy ........................................ $200
3rd copy ........................................ $150
Next copies ........................................ $150
Optional installation ........................................ $40

Smart Tube & Text *
1st copy ........................................ $250
2nd copy ........................................ $200
3rd copy ........................................ $150
Next copies ........................................ $150
Optional installation ........................................ $40

Movie2FLV
1 copy ........................................ $200
Optional installation ........................................ $40

Smart Spots
1 copy ........................................ $50
Optional installation ........................................ $40

Smart Tube PRO
1st copy ........................................ $499
2nd copy ........................................ $399
3rd copy ........................................ $299
Next copies ........................................ $299
Optional installation ........................................ $40
* All prices are in USD. Prices are same for master and child versions.

Asking for a domain switch replied with asking for $25.
Explanation for this charge was "it was our forums posts"

Dont know what about you, but there are enough jerks in this business, i really wouldn't expect it from webmasters who sell scripts too.

Presumably they have to re-issue the license, I don't see a problem with them charging a small fee for the administrative effort required.

agreed, if they mentioned it on their prices page i wouldn't have a problem. thing is that it wasn't mentioned there, unlike another fee which was actually mention there under 'optional installation'.

it's okay, i use the free script in several tgps, i think they redirect 2% of the clicks to their sites......

TGPX is free and open source now. If you use php 5.3 or later you may need to make some modifications I've heard. Maybe you will want to switch?

:thumbsup

worst part here is that they decided to act like jerks here after i bought 16 copies from them. i'll never buy anything from these guys again.

i have read your conversion with Bepe, its not us acting like jerks. domain change fee has always been there and it's cheap, you are first making a drama out of 25 dollar fee.

You must have talked to Godsmack.

I think his complaint is that he didn't see the fee disclosed in advance anywhere. Especially on the page he quoted.

How long does it take you guys on average to change a domain? Is it an involved process for you where it takes an hour to do?

it isn't about how long it takes us, the fee is there for ever, maybe not clear enough so we will fix that.

come on dogg let him slide this time :) :2 cents: show sum luv to gfy playa

i slide easy man :)

god says he will take care of op right? :helpme

i will!!

and will fix it from an Android phone! that should gain me some respect right? :)

:thumbsup :2 cents: that's is a good deed i heard a bell a angel just got his wings :1orglaugh good stuff God is good https://gfy.com/images/icons/heee.gif

i can't access the admin page of 4 child domains becasue bepe insist to pull money off a charge u never stated at your price page nor i ever paid you before. is that a enough reason for a "drama" ?

If OP has purchased licenses for 16 domains, he is probably entitled to expect the not specifically mentioned fee to be waived as an act of goodwill on this occasion.

I am sure next time, (after it has been added to the fees page) he will know about it in advance and accept it.

most scripts charge for this, vbulletin, etc.

its the norm.

Yep. I don't know why the OP is complaining really, seems to me to be a mountain made out of a molehill.

Yep, pretty sad that its getting support.

Times change.