YouPorn Customer Service - Fabian have time to grab a u/p for me?
 

So no joke, I have been trying to get my login details for 4 plus weeks now to my YouPorn content partner account.

A little advice to Manwin, if you want to get in to more webmasters good graces some basic customer service would be nice. I have had reached out on twitter to Jude, other tube site managers within your network, emailed support and opened numerous tickets. And nothing.

Anybody have a human contact there?

Seriously do I need to start a thread attacking Manwin and have Fabian get me my u/p for me, lol.

Although in all seriousness I guess I am hoping he sees this as that may be my only option, lol.

Gotta love Richie and Randi.

We are proud of our customer service!
 

We have been having problems with our mail server and there has been some mails that haven't gotten to us. Other than that, we give the absolute best customer service in this industry.. BAR NONE! Let's not throw out the baby with the bath water here.

Todd, you have been answered promptly today as soon as we found out that your emails were not reaching us.

Richie and Randi

Todd, please see my reply to your post. Regards, RnR

They are some of the best to deal with on the web.
You must be getting spam flagged or something

Thank you very much. I received everything I need very quickly after posting my issue.

Not to belabor my point however the "best customer service..BAR NONE" statement should probably have waited until another thread.

To be crystal clear; after four weeks of me trying MANY avenues of communications I don't feel like reading a post in which I am made out to be the one who is being unreasonable in anyway whatsoever. Just my :2 cents: but a simple apology and we will do better next time would be the way to go here.

Ok, that is the end of my rant. I will move along and get back to making money with YouPorn. All good. :thumbsup

All good now. However I spoke to someone on Twitter, used their ticket system and emailed. Just to be clear I put the effort in. But like I said all good now and I expect smooth sailing from here on out.

The apology is in his sig - but it's such a big apology it broke the rules of gfy and had to be taken care of as you can see above :)

http://www.amazon.com/How-Win-Friend.../dp/0671723650
This might help you sir.

Hi Todd, I guess you didn't see Shelley's email reply saying: "I apologize for not responding sooner. We have been experiencing problems with our email provider, and we didn't get any of your previous messages.". Richie asked her to to convey that to you after we found out this morning that you were trying to get in contact with us. Regards, Randi

Yes Randi I saw this and I appreciate it. However the email was private and there wasn't a hint of an apology on this forum where this discussion is taking place.

Instead you made me aware that after I waited 4 weeks for a login (no matter how valid the reason is), I had just in fact dealt with the company that offers the best customer service in the industry bar NONE.

Sorry that was a bit much. Please tell me you see the irony from my perspective. :thumbsup

The problem is solved now and we are good. However I will keep responding if you want to continue to point out how well you have handled this situation. Otherwise, lets get back to business.

Our apologies Todd... Back to business it is... RnR

If someone from youporn can get in touch with me at:

admin [at] cfnmparty dot co dot uk

That'd be very much appreciated. Been trying to liaise with Richie for months now but to no avail, hopefully I can get some of this customer service too :)

Hi Jel, Sorry to hear this... Richie has not gotten your emails. He just reached out to you via Skype.

Randi

Nothing but good things to say about the manwin crew.

Man, some of my earliest memories as a child include some artwork my dad's aunt had done and included in it was the hard copy version of that book in a personal library.

That's how old that book is.

A more memorable child hood memory I had was finding a playboy mag in an alley way. Not sure how it pertains to this thread but my gut tells me it does.