Could somebody at Payoneer please review ticket # 00008103
 

Seems you missed your one business day target by a week and counting.

Thanks.

Wrong company :error

Yes, it's called sarcasm. Look it up in google.

You may try to contact this guy https://gfy.com/member.php?u=168124 he can help you with that.

:1orglaugh

To be clear there is no missing money drama here, I am trying to reactivate a corporate account that was closed due to inactivity. The one business day refers to the auto reply I received to my ticket.

So I guess the answer is no?

I'm not sure that I recognize this ticket ID, our support tickets generally start with "LTK"

Can you please e-mail me further details, to [email protected]? Will be happy to assist.

We have received your case "Re: Account Inactivity" and assigned it case # 00008103.



We are commited to respond to you within one business day.



Phone support is provided Monday through Friday 9:00 AM through 2:00 PM EST at US Toll Free +1.888.502.8333 extension 444.

Please use this ticket number for all subsequent follow up on this issue.

Many thanks,

Payoneer
Partner Support
[email protected]


Phone Support Monday through Friday 9:00 AM through 2:00 PM EST.
US Toll Free +1.888.502.8333 extension 444
US Land Line +1.646.328.0950 extension 444
UK +44.203.318.9054 extension 444
Israel +972.732.633.578 extension 444
Germany +49.89.7210.1064.746 extension 444
Russia (Moscow) +7.499.979.9781 extension 444

This is an auto-reply. Please do not answer this email.

ref:_00D80dY1n._500C0R9FAh:ref

Lots of phone number to call in, why dont you make a call to them?

@pompousjohn: My mistake, I thought you were referring to a support inquiry with our customer support department for payees, and not partners. I'll make sure that our Partner Support team gets back to you with further details.

Edit: also if you can send me a message on ICQ or forward your e-mail to me at [email protected] I'll make sure that it's reviewed.

Another week with no reply. If I don't hear anything by EOB Monday, I will no longer be interested. Either way works for me.

Shocking support

It's possible that our partner support team has already sent a reply but that it was not received on your end, as we checked our system and all pending inquiries have been reviewed.

As I mentioned previously, if you would like to send me your name/e-mail I will be more than happy to personally follow up and make sure that you receive a reply as soon as possible. In addition our phone lines are available for immediate support.

Edit: I received your e-mail, thanks. Will follow up right away.