Zombaio Late?
 

Has anybody else Zombaio payouts been late this week. It seems the overall time for payouts for us keeps going up from 21 days to I guess now 1 month (30 days) before we see payments. Can anybody else give their experience so I can put this into context.

Haha. I think by this point we expect zombaio to be late, so to save everyone time please only post zombaio paid on time threads

that would actually be funny if I weren't waiting for my money:helpme

In the last 2 months, pay outs are getting later and later. I remember getting paid on time every Monday. Not anymore. Monday's turned into Tuesdays, then Wednesdays. So far this week, no pay at all. Be a miracle if tomorrow (Friday) my funds are available. I thought the weekly pay with Red Pass was faster than the wire service. Turns out, red pass is slower. I think I'm going toss my red pass account and go back to monthly wires.

It's too bad because Zombaio has awesome rates and nice customer service. If they could only pay their accounts on time. When pay outs are late, people get nervous and tend not to trust them. It damages future business. I'm not sure if they realize the message they are sending when pay outs are always late.

That's exactly what's been happening to us too..
Guess its time to go ahead and pay the MC/Visa fees cost of doing biz

She may be pregnant... :2 cents:

Still no fucking money, what the fuck? :mad:

fuck....i just finished filling out my paperwork!

We've seen this before.

Abandon ship.

Mallicked?

Mallicked?

About every 6 months this happens...could be a massive land mortgage payment? I actually feel comfortable when Z's payouts are late because I know they'll eventually payout...other companies just won't pay you ever.

Or something similar...

All I know is we didn't get paid our payouts this week

You're such a loser.

Thursday and friday are holidays in most of europe, so the bank dont process

didn't know that

What happened to Michael O?

he retired

Still after 1 month wait we still haven't been paid all our money from Zombaio to Redpass
This is absolutely B.S.!!!!!!!

Can't get a straight answer about anything from this company anymore....

Yeah that's good question, 1 week later I get an emailing , with the standard answer, need to talk to accounting.

Why should I have to badger this company about where my funds are?

Is it too much after paying them the agreed upon fee, for me to expect them to up hold their own terms?

You have had 30 days to get it from one company you own Zombaio to the other company you own RedPass.

Zombaio appears to be play money for Cawen Financial / Samport (Samport.com), some swedish dudes having fun while not paying people. Zombaio appears just some joke billing offspring that they dont give a shit about. Lately half the board appears to have gone into some just-eat.com rip off for sweden called pizza24.se - now thats adult diversification!

on a G search , it appears Michael O "retired" (rhymes with fired), and his new nemesis hasnt appeared yet but why wait, the guys are waiting to take your skypes and calls.

samport.com - holding company for zombaio and cawen
mikael hedlof
[email protected]
skype: mikaelhedlof6410

John Cavebring - appears to be the founder
Skype: samport_john
URL: samport.com
bullshit cell +19176902763

they should be delighted to help when zombaio are closed most hours of the day for you Euro guys

peace out

The writing has been on the wall with them for many years. At the very least they are poorly managed and they appear not to care very much about running a tight ship. At worst you're aboard the Titanic...

Send me a email to [email protected] and I will confirm for you that I am still working for RedPass and Zombaio.

Don't know whether the writing is on the wall or not, but I do know we still haven't gotten our money. Neither Zombaio, RedPass support , nor Michael has gotten an answer from accounting, where our money is at? Why we don't have it? Why this has happened? And what they are doing to prevent this from happening in the future.

When money doesn't arrive on time, the natural assumption is it is late and their is a problem and reasonable explaination. But when you can't get a straight honest answer, well then the assumptions take a turn..........

Contact Mikael Hedlöf VD
Phone: +46 (0)70-283 76 28.
E-mail: [email protected]

wow an 18 min wait for support, wonder whats going on..

They're current with all payments to me except the most recent, which is only a day late. However, the Zombaio app on my phone can't connect to their server and they haven't dumped my daily sales in 2 days.

- Jimmy

They changed their payouts from 14 days, to 20 days:
www DOT zombaio.com/rates.asp

Now they hold funds 20 days after the payout is created, then it takes about 3 to 5 days for red pass to process the release of your funds.

But that "3 to 5" days is actually about 1 week.

So, the payout isn't that late at all. It takes 27 days to get funds from each payout created. Last payout created on 4-15-13, is due 5-13-13...which was yesterday, so they are only 1 day late.

The problem is Zombaio used to pay after holding funds for 14 days, then the red pass delay. They never informed anybody they are now holding funds for 20 days + red pass processing.

This is the only explanation I can come up with. All I get from Z is "we're having technical problems."

I like my explanation better because it gives me hope that one day I'll get paid.

Denial is a powerful tool.

:Oh crap:Oh crap it's a real good explanation, if it means anything

Another thing to consider is the electric current runs slower in Europe, so it takes many more days for the electronic wire service to transfer digits from Zombaio to red pass. We are spoiled here in the US with fast electricity.

Glad you're a big fan. :thumbsup

Do you guys find the savings worth the hassle? As opposed to setting up with someone like Epoch/CCBill, or even a merchant/gateway combo. Not receiving money on time can severely disrupt cash flow, which could cripple your business.

Sly... Personally, I'm ready to move to a more reputable biller. In the beginning when I was first getting my shit together, Zombaio was a good fit. Now, not so much... Checking out my options.

NewOldPlayer, you must've copied my support msgs.....lol That is exactly the conversations I have had with support all the time, followed up with the answer "that's just how long it takes" or " sorry I understand ".

Look I finally got my late payout, so that is good, eventually they do pay, but it is too hard working with extended or late payouts and no reasonable explanation or communication.

I think the camel's back is broken now.....

Nope not worth it

Ever see the movie Groundhog Day?

We have always struggled to get paid by Zombaio / Redpass and in fact right now our ACH transfer has disappeared and we are not getting a lot of help

Don't understand why not just have timely payments?

Here we go again?

Monday (20/5) was a national holiday as well. This time of the year, there are so many Christian holidays where the banks are closed.

They seemed a good choice last year, then Christmas hit... late, and every month since then only one payment has arrived on time. Any company that doesn't pay out on time simple indicates they have cash flow problems.
A couple days here and there late.. well ok, but every weekly payment apart one being at least 7 days late since last year, I have lost all confidence in them.
That coupled with over 50% of my signups with them get rejected, and my other payment processor accepts them without issue... its like I am fighting both sides with them.

So CCBill and Epoch - are these guys on time with payouts?, ready to move

How do you know they don't already have that? How do you know they don't have 100 Mid's over 1,000 sites and zombaio is just one tiny account they had from years ago that they never shut down that is still rebilling?

I love this forum. You go on asking if anyones payments are late and people come out of the woodwork telling you that you need to change billers. What the FUCK does that have to do with his thread? Did he ask for a replacement to zombaio? Just answer the fucking question.

Since that delay hiccup, I've been getting paid with no problems and enjoying weekly payouts.

I'd NEVER switch back to ccbill. I regret shelling out 14.5% and getting fucked over with their annual fees and now their "new" MasterCard charge. What a joke.

sorry to hear maybe you should try a middle man instead of billing company....oh wait that makes no sense

ccbill at 15% with no working stats is an exercise in stupidity...inaccurate false stats, but some how the industry hallucinates that all other numbers are 100% accurate!

It was a simple question, which was actually answered by one of the people involved. You are the one overreacting.

Has anyone had the issue of the phone # being out of service?

This is the key question with regards to Zombaio. At what point does the bad outweigh the good? The answer will depend on your circumstances and will be different for everybody.

I have been with them since early 2008 when they offered daily payouts delayed 7 days ie sales from 1st paid out on 8th for a $10 wire fee and no holdbacks.

They are obviously not quite the great value they were then, but taking into account the good and bad, for me, the savings that I make in processing fees compared to ccbill and epoch still make it worth my while to keep using them.

I am not a user of Zombaio, but I do consider adding them as another biller. It seems to me that checks are not the way to go, but wires or redpass based on what I read. Has anyone that uses wire or redpass ever had a problem with them?