Jey from iDSAdult Designs - where are you?
 

We contracted your studio for a custom feature we needed for our new site's member's area back in early February. We were told it should take between 2 and 4 weeks. It's now March 25th and it's not done.

When we asked the programmer working on it last week when it might be complete, we were told he's "going on vacation" so maybe around April 12th now.

I've emailed you several times and have not gotten any reply. We're obviously pretty unhappy about this and need to find out what is going on over there.

Since you don't have the time to reply to your 100% up-front paid customers wondering why their project isn't near completed and why the programmer's going on vacation for 3 weeks, we have no choice but to open up a GFY support ticket.




*ps - if there's anyone out there who knows a truly professional, RELIABLE and quality designer or design company capable of a wide variety of projects, please post their info/sites here.

100% upfront payments lol

Dont ever pay 100% upfront, I used to be a designer back in the day and 50% was enough to get me started ;)

Yeah I haven't heard of many designers who ask for 100 percent upfront.

He is a great guy and I'm sure he will make it right. They do good work there

Bump for parties involved...

Yup, I know, the joke's on us. I get it. Thanks.

+1 I've worked with him only once, but Jey delivered exactly what we needed.

I'm happy for you. That really makes us feel better about our situation.

Was is delivered on-time or nearly on-time?

Or did the developer he had working on your project decide to take a 3-week siesta in the middle of it delaying it about a month longer than it should have been?

You can say whatever you want about something done in the past, but I'm talking about something right now, in the present.

If you're a professional, you're only as good as the last thing you did. Not what you did a year ago for someone else.

Does the fact that you got your project done by him correctly (and on time?) in the past somehow change that fact that the ball has been dropped on our project now?

I'm trying to understand that logic.

There's another thread on here about them delivering late work before...just do a GFY search. Supposedly they're supposed to be pretty good though so I hope it all works out for you.

Yeah, I've seen those posts. Saw 'em before we hired 'em. You can find negative posts about anything and anyone---in and out of adult. Saw enough positive to give them a try. The project was shaping up nicely and how we wanted it until this point.

This is more so about the excessive time delay (for vacation?) and the lack of response.

I like that term
GFY Support Ticket.


Good luck with them. I personally have not used them.

Jey and IDS has done many jobs for me and I have been impressed by speed and their willingness to work on things. Have always considered him a great guy. Sorry to hear about the ball being dropped on this one, I can certainly understand the anger and feeling of being ignored.

:Oh crap

I can only speak on my experience with them, I hope this gets resolved for you!

You´re about to hit easter which is big there, but a 3 week holiday is taking the piss.

Still not a "peep" from them. Haha, peep, get it? Easter, peeps, like the candy, haha, I'm so amused.

bump for biz

hit me up if you have a sec, like to chat about poss biz

Great guy and company. They're the only ones I use, he's pretty on top of it, you're using [email protected] right?

Yes, and [email protected] and skype.

I've seen him in other threads recently; bump so he doesn't miss this one.

Their 100% Klown School - :helpme

Been 100% in advance for the last 2 years...It brings a better client.
50/50 tells me the client has doubts that I can deliver the service I promise.

If your not 100% certain about your designer... Don't hire them.

Jey's timeframe is what all service providers do. They give you a perfect world estimate.
The world aint perfect. Shit happens...

He will deliver..I know this for a fact.

Real companies (no offence, but really.....) gets paid on delivery.

Jey is a great friend and greater designer. Never an issue with him.

None taken. But only a first day designer would agree to payment upon completion.
Established service providers would laugh you out of your email box...

Well, still no reply or attention from him on this matter.

Exactly correct.

Established service providers would also stay in touch with the client.

Precisely. I don't need daily communication or a hug, and I can understand big religious holiday times, but it's been 2+ WEEKS since we have heard anything from Jey himself. I'm sorry, but for me that is not professional and certainly not good business.

You need to communicate with your clients and keep them informed about what's going on with their projects; especially ones already fully paid for and way past their due date.

It's now also been a week since we were told by the programmer assigned to our project about the big delay due to his holiday. Of course we're right in the thick of the holiday now, seeing as it's Good Friday, so we're not expecting to hear anything sooner than Monday really.:(

Then be careful who you give awards too......

Im not gonna fight Jey's battles for him. He is handsome enough to do it himself.
But i still say.. Chill...he will get in touch and this will be fixed.

wait till it's award season and someone needs votes...

Except you are. You guaranteed he would take care of the issue. ;-)

I don't know the guy. I hope he settles up. All I know is this? I pay anyone upfront for anything and they disappear for two weeks? I'm not happy, I don't care who they are. That is not how good business is done, regardless of what is going on in that persons life.

Never pay 100% to anyone upfront no matter what the job is :2 cents:

Cant find fault with anything you are saying.
2 weeks radio silence.. not the best advertisment for your company.

But i still vouch for him.

hi gary or susie or anna which one are u this week how is biz going?? retirement good for you:1orglaugh

bumpelstilskee

just FYI, it's a long holiday in Argentina, until Wednesday next week

Jey is the guy with the blue-eyed-guy avatar? :)
If yes, that's strange, he used to post a lot.

This is definitely more than a vacation. A vacation is not an excuse to disappear not even for 1 day, let alone one month.

Hope he's ok and jreg81, hope it will get resolved!

It's nice not having to fish for work anymore.
It's nice not having to deal with "the public".

But it is killing me seeing all my old clients go to rival firms. I don't like that... I just gotta suck it up.

Yet here you are posting away. Not really an excuse it´s a 5 day holiday in Spain, 4 day holiday in the UK.. yet I see people from both countries on here.

Although looking at his profile he hasnt been on here for six weeks, so somethings up.

Shame, he built up a good business off here.

Somebody is going to get hurt really bad

Still no signs of life or response from iDS Adult on our project. Come on guys, it's Tuesday, April 2nd, siesta's over, let's go. Our site is waiting on this (already paid for) feature.

Ridiculous, there really is no excuse for this at all.

:2 cents:

Maybe there's a good reason. Maybe he got nailed to the cross in a Good Friday reenactment and they forgot to take him down........or maybe he was "born-again" over the Easter holiday and doesn't want to service sinful adult companies anymore....who knows.:(

Takin notes :Oh crap

Hope it get resolved soon :2 cents:

It's best to reach JP by phone. Never had a problem as long as he was on the phone.
He does not know email very well, I am afraid.

sounds like a valid excuse. to design websites and not be able to use email. sure...