If You Quote A Price & Client Mishears You...
 

But is still okay paying the price that *they* heard, do you tell them the actual price or what they believe the cost is?

For example, just had a client who needs some simple enough design work doing, told them it would cost them $1000 and he emailed me saying that the $5000 price range seems reasonable and is within his budget.

Do we correct them on cost or go with the additional realized revenue this client will bring in?

Thoughts?

My initial thoughts are to tell them the price is actually $1k, but the part of me with bills to pay and new projects that need funding says to take the $5k.

Just the fact that you have to ask this says everything about you.

Thanks.

But its a moral question and I'm sure many on GFY have had this type of thing happen to them.

I already know what *I* am going to do, simply asking what others would do in the same situation.

I would tell them the real cost is $1k.

Please remind me to not hire you.

That is of course not the way to do business. Do the work and send the bill for $1000 and enjoy a happy customer, who will definitely come back with more orders.

Agreed.

I'm sure others on GFY wouldn't (and haven't) though.

Well why come here asking then if you don't value the answers?
I would be honest and tell him it was a 1000
When people ask you for a quote they also seek advice and guidance as it is obviously not their expertise. Exploiting that will give you BAD karma for sure.

I would give back the money - and thus the client will get back to you for more next time, or even will recommend your service to other guys. I had something similar and the guy is still coming at me. Do what you think it's right.

This! It isn't easy but it's right

The business is made by people. The good professionals don't work only for money, but also for recommendations! ;)

Do you want to overcharge and him once, or have him keep coming back for more work in the future?

if you have goals of building repeat customers, be honest with him. Then in future projects, just consider that your quotes might be more aggressive than they have to be to get the contract.

I'll do it for $2.

Oops, $40,000.

I mean.. you know.. you tell them! Say look if you want to spend 5 grand, then I'm super happy to take the additional work, but for now lets just do the $1000 job and make sure you're happy with my work.

The other $4k should not even be a thought. Instantly correct the quote and move on. To stop and think makes me think that you may be one who cannot be trusted when exploitive opportunities arise.

Pixel Square Designs, I'll have to remember that not to use.

Juast ask yourself a question. If you paid more than the asking price for something, and the seller knew it and said nothing, how would you feel about it?

I'd do this too. :thumbsup

its all about busines ethics, short vision, take the money and rum, long vision, tell and get more work.

Don't let greediness blur your vision

How would you want to be treated?

.

Yeah :thumbsup:thumbsup

Don't you quote in writing?

Instead of asking the question of "should I charge $1k or $5k" you should be asking yourself how to raise your prices. You're clearly undercharging for your services if the client thinks that 5x of the quote is a reasonable amount to pay.

Don't be greedy ;)

He might be testing you, better do the job for free.

i'd tell them the real price, it's possible that he knows its $1,000 but typed in a 5 by mistake. imagine the drama when he gets a $5k invoice.

I hope your client will be reading this. And feel free to let us know what you decided

:1orglaugh

Thanks for this informative thread letting us all know that you have zero integrity.

Take the 5k
Take the extra 4k and take the guy out for a Saturday night of strippers and blow
Guaranteed lifetime client :thumbsup