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-   -   Anybody from Pimproll here? (https://gfy.com/showthread.php?t=1063242)

mromro 04-02-2012 02:14 PM

Anybody from Pimproll here?
 
I have sent a few emails and icq but no answers.
I have not used them in awhile and need to know my password. I get emails from them so I know I have an account. Don't want to sign up for a new account if I don't have to.

Pseudonymous 04-02-2012 02:16 PM

From what ive seen, they have quite a few guys that goto the phoenix forum and it just ended yesterday, im sure theyre playing catchup and will respond soon.

mromro 04-02-2012 02:40 PM

I've been trying on and off since feb 10th.

O MARINA 04-02-2012 02:46 PM

Quote:

Originally Posted by mromro (Post 18861342)
I've been trying on and off since feb 10th.




Contact Ross
ICQ 164643450

mromro 04-02-2012 02:56 PM

Thanks...seems like he's offline too...

SnakeX 04-02-2012 03:02 PM

ICQ 150557167 always online and helpfull

PR_Dave 04-02-2012 03:43 PM

Quote:

Originally Posted by mromro (Post 18861342)
I've been trying on and off since feb 10th.

Please post unanswered ticket #'s.

Pseudonymous 04-02-2012 04:13 PM

Quote:

Originally Posted by PR_Dave (Post 18861846)
Please post unanswered ticket #'s.

Since when does ICQ and email have ticket numbers?

mromro 04-02-2012 08:12 PM

Quote:

Originally Posted by PR_Dave (Post 18861846)
Please post unanswered ticket #'s.

I've been emailing on and off since Feb. U want me to post my info here?

porno jew 04-02-2012 08:16 PM

Quote:

Originally Posted by PR_Dave (Post 18861846)
Please post unanswered ticket #'s.

how can he open a ticket without a password? or can you?

PR_Dave 04-02-2012 08:37 PM

Quote:

Originally Posted by porno jew (Post 18862234)
how can he open a ticket without a password? or can you?

It is a ticket system, once you email [email protected] you get a ticket # emailed back to you.

PR_Dave 04-02-2012 08:50 PM

Lot's of people say they are emailing us but when I ask for a ticket # ....

This is what it looks like below I just ran a test:

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: KHM-192-45856
Subject: test
Department: Pimproll
Type: Issue
Status: Open
Priority: Standard

mromro 04-02-2012 08:54 PM

Quote:

Originally Posted by PR_Dave (Post 18862278)
Lot's of people say they are emailing us but when I ask for a ticket # ....

This is what it looks like below I just ran a test:

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: KHM-192-45856
Subject: test
Department: Pimproll
Type: Issue
Status: Open
Priority: Standard

just emailed:
[email protected]

didn't get a ticket number..
is there another email?

Aka_Bluey 04-03-2012 02:26 AM

Quote:

Originally Posted by mromro (Post 18862286)
just emailed:
[email protected]

didn't get a ticket number..
is there another email?

Same thing happened to me a little while back, i emailed that address [email protected] a couple of times, and never got a ticket number.

I asked and or took my support question to their support board pornosells.com, at that time i did not have icq working, and the support person said they were sending a reply to which i never got a few times. There email address is white listed on my server and i have got their promp emails for the last 6 years. I even supplied a screen shot of the email inbox with promos getting received on the same day i was not getting a reply to their webmaster email addy for a ticket number or reply to my support request.

I got no problem with pimproll, i am only bringing this up also, because it happened to me as well, not getting a ticket number when i was told i should have one.

mromro 04-03-2012 08:20 AM

Thanks Hitman!
I contacted him on ICQ and he took care of everything right away!

PR_Glen 04-03-2012 08:31 AM

I responded to each of those tickets promptly as usual. We have had issues with getting through peoples email securities as of late. I'm available on icq usually around 9-10 hours a day during business hours during the week est.

I should note on thursday I had a windows installation done so was a day behind on tickets because of reinstalling everything, but other than that everything is up to date. If you find you are not getting through to me via email please get me on icq.

Thanks

porno jew 04-03-2012 08:41 AM

Quote:

Originally Posted by PR_Glen (Post 18863244)
I responded to each of those tickets promptly as usual. We have had issues with getting through peoples email securities as of late. I'm available on icq usually around 9-10 hours a day during business hours during the week est.

I should note on thursday I had a windows installation done so was a day behind on tickets because of reinstalling everything, but other than that everything is up to date. If you find you are not getting through to me via email please get me on icq.

Thanks

you have another email glen?

PR_Glen 04-03-2012 08:47 AM

Quote:

Originally Posted by porno jew (Post 18863271)
you have another email glen?

yeah you can get me at [email protected] as well. I would recommend the ticket system first, it keeps a timer on it so easier for me to keep track of things in a timely manner, but can always cc me there as well if you think you aren't getting through.


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