I suck at customer support :-(
 

His email march 17

UNABLE TO LOG IN TO HARSH HANDJOBS

Email from my coworker march 17:

Hi Martin,

can you provide me with your username, pass and ccbill subscribtion id,
so I can look into this ?

Thanks,
Marco

His email march 23:
I STILL CANNOT LOG INTO THIS SITE. YOU HAVE NOT REPLIED TO MY PREVIOUS EMAILS. YOU HAVE TAKEN MY MONEY THOUGH. REPLY TO THIS EMAIL,OR I WILL HAVE TO TAKE THE SITUATION FURTHER.

WHEN YOU SAY YOU WILL REPLY THATS EXACTLY WHAT YOU ARE SUPPOSSED TO DO!

REPLY IS REQUIRED

My own reply march 23:
Hello Martin,

On the 17th my co-worker sent you the following email. It might have ended
up in your spamfolder maybe?

Hi Martin,

can you provide me with your username, pass and ccbill subscribtion id,
so I can look into this ?

Thanks,
Marco

We have not heard from you after that. Looking at the email you just wrote I
suggest that you press the Caps Lock key first before you enter your
username password since it seems to be stuck.
You can find more information about this here:
http://en.wikipedia.org/wiki/Caps_lock


Cheers

Pat

I think there is a reason the guys tell me I can not do customer support. :Oh crap

More idiots.......they are out there! :)

Good luck with this moffo!

haha, what, you may have really helped with the caps lock suggestion...

...always hear from the ones that seem to have rage boiling in their blood...happy ones have no reason to write...heck I remember years back, setting up CS for adult sites getting a death threat my very first day on the phone

did you turn this one into a drinking game? sip for every use of the word "reply"?

Haha no I read it when I woke up around 530 am.
Before coffee...!

Refreshing my email now all the time to see if he replied but most likely this one ended up in his spamfolder as well.

Yup, no reason and typing with just one hand sucks :1orglaugh