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iTaboo 03-02-2012 04:49 PM
NATS Help
 
I have NATS setup now and did my first walk through. The call was about 2 hours and that was over whelming. I would like to see if someone out there is experienced in NATS that can spend about 30-60 min with me on the phone going over some basic stuff.

I will pay you for your time.

Thanks,

lucas131 03-02-2012 04:51 PM
http://morrisonworldnews.com/wp-cont...ll-Centers.jpg

have luck :thumbsup

anexsia 03-02-2012 05:48 PM
Quote:
Originally Posted by lucas131 (Post 18798752)
:1orglaugh

TMM_John 03-02-2012 06:16 PM
Quote:
Originally Posted by iTaboo (Post 18798748)
I have NATS setup now and did my first walk through. The call was about 2 hours and that was over whelming. I would like to see if someone out there is experienced in NATS that can spend about 30-60 min with me on the phone going over some basic stuff.

I will pay you for your time.

Thanks,
Our walkthrus can be overwhelming at times if you're brand new to NATS.

Please keep in mind that they are custom for you and not scripted. If you need us to slow them down, go over something in more detail, explain things in a less technical way, etc. we're more than happy to.

If you'd like a repeat of part 1, just let us know and we'll gladly do it again for you.

Also, the image above is cute, but none of our staff is outsourced ;-)

bean-aid 03-02-2012 11:39 PM
hire a Nats guru to set it up with your sites...

wiggitywack 03-03-2012 07:56 AM
Quote:
Originally Posted by TMM_John (Post 18798884)
Our walkthrus can be overwhelming at times if you're brand new to NATS.

Please keep in mind that they are custom for you and not scripted. If you need us to slow them down, go over something in more detail, explain things in a less technical way, etc. we're more than happy to.

If you'd like a repeat of part 1, just let us know and we'll gladly do it again for you.

Also, the image above is cute, but none of our staff is outsourced ;-)
just because NJ may have a lot of Indians, doesnt mean you deal with Indians at TMM.

V_RocKs 03-03-2012 09:10 AM
I can attest that everyone is on location. I can also attest that they are smarter than we are. So therefor it can be overwhelming especially if you are new to cascading software outside of using CCBILL type admins where everything is very linear.

I can also attest to the fact that NATS will sort everything out for you and change their way of doing things if you can show them a better way.

Better can them one more time!

iSpyCams 03-03-2012 09:37 AM
I think I retained about 5% of what we went over in my walkthrough, If I did it again I would likely retain a lot more, it has been 3 years.

I wonder what TMM would charge for a second walkthrough?

TMM_John 03-03-2012 09:54 AM
Quote:
Originally Posted by pompousjohn (Post 18800042)
I think I retained about 5% of what we went over in my walkthrough, If I did it again I would likely retain a lot more, it has been 3 years.

I wonder what TMM would charge for a second walkthrough?
We do normally have a fee so it's not abused. I'm not sure off hand what it is. If you've been a customer for 3 years tho and would like a refresher I'd be glad to wave the fee.

iTaboo 03-03-2012 10:19 AM
Quote:
Originally Posted by pompousjohn (Post 18800042)
I think I retained about 5% of what we went over in my walkthrough, If I did it again I would likely retain a lot more, it has been 3 years.

I wonder what TMM would charge for a second walkthrough?

If you want to be on the phone with me when I go though mine, I have no problem with that. Email me, [email protected]

iTaboo 03-03-2012 10:21 AM
Quote:
Originally Posted by TMM_John (Post 18800079)
We do normally have a fee so it's not abused. I'm not sure off hand what it is. If you've been a customer for 3 years tho and would like a refresher I'd be glad to wave the fee.
John,

Are you all avail today to answer a few questions?

CurrentlySober 03-03-2012 11:41 AM
Suggestion?

Why not record the phone call? Not so as you can give to anyone else, but for your own reference? :)

martinsc 03-03-2012 01:28 PM
Quote:
Originally Posted by lucas131 (Post 18798752)
:1orglaugh :1orglaugh

TMM_John 03-03-2012 04:17 PM
Quote:
Originally Posted by iTaboo (Post 18800114)
John,

Are you all avail today to answer a few questions?
I'll be here on & off, you can reach me on AIM, JohnA1078, if you need to.

CurrentlySober 03-04-2012 02:54 AM
i like iTabpoo...

Inter-Sex 03-04-2012 03:44 AM
Quote:
Originally Posted by CurrentlySober (Post 18800242)
Suggestion?

Why not record the phone call? Not so as you can give to anyone else,
Actually TMM will make a record from every phonecall,
to be downloaded from your TMM Account for future references.

247mg 03-04-2012 04:06 AM
Image posted is not right!


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