Zombaio support...or lack of?
 

I posted a support enquiry 10 days ago and not a squeak back from support. I further note their EU sales and support lines are down. Is this their normal 'service' level?

As I have a very small niche site and would therefore be reluctant to add the cost of getting a full merchant account with annual CC fees, what would be the recommendation? CCBill? Do I need to offer several provider options? Sorry for the dumb questions but I'm new to all this. Consequently, a provider who can offer me some tech assistance with the integration would be good.

That is normal. I have tickets that are several years old with them.

http://l-pics.livejournal.com/drugoi/pic/017b5z8p.jpg

Red Piss!

Try Segpay, I've always been able to get a hold of Jakub.

215539000 is his ICQ

Just go with CCBill, pay the 750, and you can process and gain the trust of affiliates.

Zombaio has always rocked for me. No issues with the support. Maybe a temp problem with that line (guess they are using an EU SIP provider)

Go to www.zombaio.com and click the green chat now button for instant chat support.

We have never been paid by Zombaio ever and it is not for lack of trying

Would ya believe it? My support query was answered within hours of posting here. Surely, some coincidence or would I be better off just posting my support tickets here in future? ;-D