Contact Payoneer?
 

I've sent a request by contact to Payoneer.


How long is the average response time?

It has now been 48 hours.

Thank you Internets.

They might have started the holidays early.

You are right, Thanks!

For some reason I thought they weren't U.S. based.

But you're right! Thanks BigT

We are US based, but our support will be working on Christmas Day, too.

If you give me your ticket ID, I will make sure it's taken care of immediately, though it will be today anyway.

We keep having huge increases in support tickets (but we have just finished training 4 more people and are looking for more, so hopefully we'll go back to faster responses soon).

Either way, please know that our live chat is open from 5 am EST to 5 PM EST as well.