Recent issues with AmeriNOC-hosted sites

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  • $5 submissions
    I help you SUCCEED
    • Nov 2003
    • 32189

    #1

    Recent issues with AmeriNOC-hosted sites

    I had a problem with a large site network. AmeriNOC tech Zachary Taylor went beyond the call of duty and fixed it all for me and even set me up so that any future issues involving this situation can be fixed with a few clicks. THAT is how I define quality service. They didn't have to do it since my request went beyond regular hosting but they did it anyway.

    Notice the ABSENCE of the following:
    Excuses
    Kicking the can down the road
    Finger pointing
    Blaming the customer
    Blaming the script maker
    "It's not our job"

    None of that. Instead, they have the following:

    Taking the initiative
    Taking the time to size up the problem and investigate beneath the surface
    Planning out and implementing both immediate and long term solutions
    Regular follow ups

    If you are looking for a hosting company that regularly goes beyond the call of duty, AmeriNOC is it! That is why I am proud to have had them in my SIG for AGES now.

    Quality hosting, AmeriNOC is your name.
  • CyberHustler
    Masterbaiter
    • Feb 2006
    • 28784

    #2
    “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

    Comment

    • alias
      aliasx
      • Apr 2001
      • 19010

      #3
      Decent host for sure.
      https://porncorporation.com

      Comment

      • Goldmaniacs
        Confirmed User
        • Dec 2005
        • 344

        #4
        Is that a dedicated you have with them?

        Originally posted by $5 submissions
        I had a problem with a large site network. AmeriNOC tech Zachary Taylor went beyond the call of duty and fixed it all for me and even set me up so that any future issues involving this situation can be fixed with a few clicks. THAT is how I define quality service. They didn't have to do it since my request went beyond regular hosting but they did it anyway.

        Notice the ABSENCE of the following:
        Excuses
        Kicking the can down the road
        Finger pointing
        Blaming the customer
        Blaming the script maker
        "It's not our job"

        None of that. Instead, they have the following:

        Taking the initiative
        Taking the time to size up the problem and investigate beneath the surface
        Planning out and implementing both immediate and long term solutions
        Regular follow ups

        If you are looking for a hosting company that regularly goes beyond the call of duty, AmeriNOC is it! That is why I am proud to have had them in my SIG for AGES now.

        Quality hosting, AmeriNOC is your name.
        Sig for lease.

        Comment

        • klinton
          So Fucking Banned
          • Apr 2003
          • 8766

          #5
          100 % agree, you won't find anything better for that price.

          excellent hosting for funny money

          Comment

          • Anthony
            Keyboard Warrior
            • Feb 2001
            • 9653

            #6
            Great bunch of guys at Amerinoc.

            Pricewise, you can't beat what you get.

            Comment

            • garce
              Confirmed User
              • Oct 2001
              • 7103

              #7
              So why bring it up? I've been with Phat/Amerinoc for years.

              [spoiler]
              Yes, there have been a few issues recently - mostly because they freely upgraded my main server and transferred a number of sites. There were some compatability problems that I did not understand, but they still managed to fix them almost instantly.

              I'm not a tech, so I'm sure that most of my support tickets were barely comprehensible. After all these years, though, Chris and Zachary seem to have a working knowledge of my bitch-speak. I say, "WAH WAH! It doesn't work!" They fix it.

              I've recently asked AmeriPhat (PhatiNoc?) to transfer some of my sites from unresponsive hosts (two dead hosts, actually) and add them to an existing account. They did that for me. It took a few weeks to iron the bugs out (as I randomly stumbled across a variety of glitches) , but AmeriPhatiNocServers were there with me every step of the way.
              [/spoiler]

              There has not been a month that's gone by where I have not felt that I'm getting more than my money's worth from AmeriNoc. I love those guys.

              Your mileage may vary. SEE SIG!

              P.S. I understand that there are no spoiler tags here. Just doing my best to reduce post bloat and clutter...

              Comment

              • raymor
                Confirmed User
                • Oct 2002
                • 3745

                #8
                They, Webair, and Mojohost have called us to resolve problems rather than "kicking the can down the road" and "blaming the script maker."
                For historical display only. This information is not current:
                support@bettercgi.com ICQ 7208627
                Strongbox - The next generation in site security
                Throttlebox - The next generation in bandwidth control
                Clonebox - Backup and disaster recovery on steroids

                Comment

                • Anthony
                  Keyboard Warrior
                  • Feb 2001
                  • 9653

                  #9
                  Originally posted by raymor
                  They, Webair, and Mojohost have called us to resolve problems rather than "kicking the can down the road" and "blaming the script maker."
                  Also want to give Ray a shout out too for having a great product, and awesome support. Even though I don't personally use it, in the past, I found Ray to be a Hell of a guy!

                  Don't know what's come over me, must be the holidays.

                  Comment

                  • Paul Markham
                    Too old to care
                    • Jun 2001
                    • 52942

                    #10
                    Originally posted by garce
                    So why bring it up? I've been with Phat/Amerinoc for years.

                    [spoiler]
                    Yes, there have been a few issues recently - mostly because they freely upgraded my main server and transferred a number of sites. There were some compatability problems that I did not understand, but they still managed to fix them almost instantly.

                    I'm not a tech, so I'm sure that most of my support tickets were barely comprehensible. After all these years, though, Chris and Zachary seem to have a working knowledge of my bitch-speak. I say, "WAH WAH! It doesn't work!" They fix it.

                    I've recently asked AmeriPhat (PhatiNoc?) to transfer some of my sites from unresponsive hosts (two dead hosts, actually) and add them to an existing account. They did that for me. It took a few weeks to iron the bugs out (as I randomly stumbled across a variety of glitches) , but AmeriPhatiNocServers were there with me every step of the way.
                    [/spoiler]

                    There has not been a month that's gone by where I have not felt that I'm getting more than my money's worth from AmeriNoc. I love those guys.

                    Your mileage may vary. SEE SIG!

                    P.S. I understand that there are no spoiler tags here. Just doing my best to reduce post bloat and clutter...
                    Ditto here, they always go way beyond the call of duty.



                    Blowout deal. 880 videos, 2,400 image sets, plus many RAW videos. $500.
                    PM me for a deal. Skype Paulmarkham70

                    Comment

                    • AAB
                      Confirmed User
                      • Apr 2009
                      • 874

                      #11
                      I found lack of professionalism on behalf of the sales team unacceptable. When hit with a pre-sale question, I was told they would look into it and someone would get back to me the following day. The getting back to me consisted of the ticket being marked as "Resolved" with no response provided. Professional etiquette would dictate that even if they found they couldn't accommodate my specific needs, they should at least respond by saying that at this time we're not a suitable match.

                      Comment

                      • Anthony
                        Keyboard Warrior
                        • Feb 2001
                        • 9653

                        #12
                        Originally posted by AAB
                        I found lack of professionalism on behalf of the sales team unacceptable. When hit with a pre-sale question, I was told they would look into it and someone would get back to me the following day. The getting back to me consisted of the ticket being marked as "Resolved" with no response provided. Professional etiquette would dictate that even if they found they couldn't accommodate my specific needs, they should at least respond by saying that at this time we're not a suitable match.
                        They probably found out you have a site forum that has links to stolen content.

                        Comment

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