Zombaio shooting the messenger :)
 

In response to my reporting of Zombaio reactivating and rebilling cancelled accounts, I just go this message from them:

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We are today suspending your account for new purchases, and will terminate the account tomorrow afternoon. Any pending payouts will be processed as normal, we will not hold any funds.
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They already suspended my account for MasterCard for new purchases in August but didn't have the balls to tell me... it was another "we'll investigate and get back to you asap" story. So I set up a credit card processing account elsewhere and removed Zombaio from the billing cascade in August already. Sorry Tomass but I don't think we never ever needed Zombaio and if you terminate the account I'll remove the htpasswd list with the few live accounts left from our server... but I don't think this is going to solve your reactivating and rebilling of cancelled/terminated accounts problem :1orglaugh

And I'll definitely set-up that Zombaio sucks site! :1orglaugh

Great to hear! All you did was bash them anyway. I'd of canned your ass sooner.

Fuck Zombaio. Fucking clowns cluttering up the billing space.

Top notch, stand up!

It's a shitty business if they suspended your account for slagging them off.

EukerVoorn,
You know this has nothing to do with "shooting any messenger". You know why you lost MasterCard in August and now Visa.

Post the details instead and not just a small piece of the termination letter.

That would be childish and highly unprofessional, that is of course not the case...

Dun Dun Dunnnnnnnnnnnnn!
http://gifsoup.com/webroot/animatedgifs2/1567149_o.gif

Hey Tomas.. How's Serious Partner's piracy paying off for you guys?

Not sure what you mean Eric?

Talking about hentaivideoworld.com (you were the lone processor at the time) ripping off Adultsourcemedia, Japan Anime, multiple asian studios, etc.. I opened support tickets and you refused to do anything about it.. Told me to serve you in Sweden. I'm sure you remember now.

TOMASS.....

You're lying, again. You didn't tell me anything about why you closed my MasterCard in August (last message from your support team, aug 19:

"The declines on your account seem usually high on your account, I will contact risk and see if they have further information or if they can contact our acquirer regarding this. I will update you on this as soon as I have further information".

After that I never heard anything again. You're now eager to tell me the reason in here... is that what you were referring to as a "GFY ticket" the other day? Not reply to your client in your own support ticket system, but do it in the wide open, on GFY? Also you didn't close MasterCard in August. You only closed it for new accounts, not for rebilling. Also, this is shooting the messenger. The other crap you came up with today has nothing to do with the other members on GFY and is something between me and Zombaio and Visa and MasterCard and my relationship with those two has always been and will continue to be super fantastic. Now the reactivating and rebilling of cancelled accounts has EVERYTHING to do with the people posting on this board because if you are doing it on my sites the chance that you are doing it on other sites as well is big and that is why I have every right (and am obliged) to bring it up in here. It falls within the purpose of this site.

You are now acting like the little kid that is angry because I keep bringing up this problem in here and in return for that you're eager to publish details of my account in here just like you've been publishing details of your other clients accounts in here in the past. Now your clients don't have to be discrete about Zombaio problems that affect everybody, while you as a credit card processor have to be 100% discrete about your clients. You violated this rule on numerous occasions in the past. It seems you don't know how to run a credit card processing company, but basic "how to run a business" rules seem to be too difficult for you already.

Again, this is shooting the messenger but we stopped using Zombaio in August already and what you're trying to do now is really childish and unprofessional and will not solve the reactivating and rebilling of cancelled accounts problem.

HELLO TOMAS, YOU'RE REACTIVATING AND REBILLING CANCELLED/TERMINATED ACCOUNTS! YOU HAVE A PROBLEM! YOU SHOULD HAVE FIXED IT AFTER WHEN I TOLD YOU FIRST AND CLOSING MY ACCOUNT REALLY ISN'T GOING TO SOLVE IT!

You're also lying about the fact that I've lost MasterCard and Visa. Maybe I lost it through Zombaio but we've been having our own direct merchant accounts since 1996 already and we never had any problem with MasterCard and Visa and we're processing both of them without any problems. So apart from lying about me, you're also slandering me now, Tomass. Are you some kind of retard thinking you really can get away with all this crap?

Dun Dun Dunnnnnnnnnnnnn!
http://gifsoup.com/webroot/animatedgifs2/1567149_o.gif

Sure I know what you mean now. The problem in this case was that we were not served with any information in this case except the notification in a ticket from you.

Piracy is of course a huge concern of ours.

Feel free to mail me more information Eric. I have not closed any doors in working with you.

Good to hear. That site is down right now.. along with wupload. Crazy interwebs.

EukerVoorn,
Come on, stop now for.....

You know I won't discuss the details in the termination letter here.

Post the termination letter or post what sites you are behind.

You already posted details from that termination letter and lies about my credit card processing in general. I'm not going to post anything that isn't relevant. I brought up the fact that you reactivate and rebill cancelled accounts and in return for that you closed my account. Those are facts. You posted some details, I won't. Because closing my account and the excuses you use for that, are not relevant. Now if you want to continue making the mistake of posting details; stick with facts. Don't lie. Don't slander. Mind your own business and sort out your own crap and let me deal with my "crap". hehehe.

:1orglaugh

Good sentence.... sums up half of the problem....

I'm guessing he's dealing with some sort of shit/piss or beast sites if he's not willing to tell us why he's being suspended.

You should have told me in August but you didn't and that's unprofessional. If you would have told me, I would have sorted it out. Zombaio is not the only credit card processor in the world and there's a processor for everything. If you would have told me in August I would have been happy with giving you the details of the accounts that are being rebilled after cancellation but after how you dealt with things in August I was like... screw you.

So you did shoot the messenger, you're now eager to post details about me, my account and my websites in here, which only confirms that you haven't changed a bit. So be it.

My sites have nothing to do with this and all my sites and content have been accepted by Visa, MasterCard and the other credit card processors we work with. It's just not relevant to Zombaio closing my account, because they didn't close if because of my sites/content, but because I brought up their problem with rebilling cancelled accounts in here. Tomas is a little kid being revengal, but it won't help him because even if I would fall from the planet tonight, his problem with the rebilling of cancelled accounts will remain to be there, and sooner or later someone else in here is going to see it too, then closing the account of that person won't solve the problem either. Then the next thing is these credit card holders demanding refunds and then the mess really starts because who is going to cover the chargeback fees? The clients who didn't do anything wrong, or Zombaio?

Would your guess be poopvideos.com and lezpoo.com? Crazy when people try so hard to hide things :1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh

:thumbsup :1orglaugh

Billing for lezpoo never went through Zombaio so it's not relevant. The only site that had Zombaio billing has golden shower content (not scat) and is now used as an excuse for closing my account. Tomass mentioned the problem was already there in August, then why did he not close the account in August? Why was the site accepted by Zombaio 2 years ago? Content has always been the same; girls pissing on each other. Conclusion: direct reason for closing the account is me going on about the rebilling of cancelled accounts by Zombaio. Passing information about clients to online buddies by Tomas and further digging and slander isn't going to solve that problem.

Yes it sounds very strange and there are two sides to every story so do you mean the wetfashion.com site was the one approved then cancelled? I'm confused but I could see how they might have approved that without thinking it was a piss site.

Either way it sucks when processing gets pulled, or interrupted, for any reason. I think people should be able to pay for piss/shit stuff if they wish without problems. Not my thing but to each their own :thumbsup

http://i.imgur.com/jaxon.jpg
Oh and you should make this
picture with the kitty your
avatar it's cuter :):):)

The only site that used Zombaio billing was femanic.com and has always been the same from the day it was applied for and accepted by Zombaio till today and they review sites before approving them. Some weeks ago I brought up the rebilling of cancelled accounts in here and Tomass expressed lot of frustration about that. Yesterday I brought it up again (I don't use this site every day or even week) and today they closed the Femanic billing account. What a big co-incidence in timing, huh? :winkwink:

Also I never made a secret of what my sites are, posted info about them and screen grabs in other threads. I just think that in this discussion it's not relevant because my account wasn't closed for content, but out of childish revenge. That revenge continued in here by Tomass trying to blackmail me about my sites, the content and other details, just like he always does when someone "opens a GFY ticket". But fuck everybody knows what I do, people on the web, my neigbors, my family.

The account getting closed doesn't matter much because I removed Zombaio from the billing cascade in August already when their support let me down and I read about the problems with paused rebilling in here. All this crap came on top of their raised processing fees in January without notifying me first. They claim they announced it in a letter but I never received it and it would be the first time a letter sent to that address would be lost in mail. So I lost trust in them. I set up other billing channels, only let the existing accounts alive at Zombaio for rebilling. Zombaio was great at first, low rates, great support. About one year ago all that changed rapidly and drastically. They are not the cheapest credit card processor anymore and their support sucks. They might as well remove the "online support" button from their dashboard because I haven't seen them online for more than a year now.

The reason I brought up the rebilling of cancelled accounts in here wasn't out of revenge or anything, I just feel it's something other site owners should be aware of. If it happens to at least 3 closed accounts on my sites, it must happen to accounts on other sites as well.

And people paying for piss and shit... it's their fantasy and they don't get the smell. Once we get 4D TVs with the smell, I think scat porn will lose popularity very fast :1orglaugh

I worry more about people paying for bestiality and crushing videos though.

So you like kittens? We take in stray cats (many stray cats here in France because the French fuckers don't spay their pets) and have 16 now. Bring it up some other time and I'll show you some photos and videos of our kittens :winkwink:

So while they might not have been processing shit and piss sites for you, shit and piss sites are what you are in to?

Thanks for clarifying.

No Oprah Winfrey, you still don't get it. They DID process piss sites for me. Until I went public about a huge bug in their system. Tomass admitted that today by not answering the very simple question why he closed my account today and not in August or earlier.

Too much shit to read, try to sum up your points in a few sentences.

I don't believe what you're saying, I think there's a lot more to it that you're not telling. If what you're saying is true about them banging cancelled memberships then I'm sure others using Zombaio will go and look at this and confirm it? No?

Explain all this crap in a few sentences... sorry I can't...

I brought this up in here weeks ago and I'm afraid that most just don't care and that the other part isn't able to sort it out because it's too complicated for them. Also today Zombaio has changed the "cancelled (date)" status into "active" status for these problematic accounts so they look as if they were never cancelled but the gaps in the billing dates are still there. So I'm contacting these credit card holders again and if they confirm what has been discussed before I'll advice to them to apply for a chargeback at their banks and I'll take this up with Visa directly.

Here's what one of these accounts looked like yesterday:

http://www.almostthelastpage.org/nov16.gif

And this is what it looks like today:

http://www.almostthelastpage.org/nov17.gif

Zombaio has altered this today. The first screengrab was made yesterday, the second one just now. So they not only lying, they're just plain wicked. They are so fucking vain that they are willing to lie to their clients, deceive credit card holders and alter things in their own records to cover things up.

I have now three accounts that had the cancelled status on page 1 and active status on page 2 yesterday and today they have the active status on page 1 as well but the gaps in the billing dates are still there, there is one account that was billed on June 6, cancelled on July 20, and billed for again on Sep 14 and Oct 14. Why would an account that wasn't cancelled and terminated not be billed for from June 6 till Sep 14? So Tomass if you want to cover this up, you really need to insert some billing dates in those accounts to fill up the gaps:

http://www.almostthelastpage.org/gaps.gif

Now what kind of company is going to cover up a huge fuck up like this and risking a lot of chargebacks and what kind of company is going to rebill accounts 4 days before the actual rebilling date and risk chargebacks with that as well? Only a company that is in financial shit and doesn't have much left to loose will do that.

And if nobody bothered to check into this before yesterday it's going to be very difficult to locate problematic accounts like this now because Zombaio has been altering them all today probably and not just those in my account. So if someone would say there is a lot of apathy going around in the porn biz I'm afraid I'll have to confirm that.

The rebilling of cancelled accounts has nothing to do with the closing of my account or anything else. The only thing it may have something to do with is the paused rebilling by Zombaio in July. When I brought this up some weeks ago, Tomass first said that cancelled accounts may look as if they get billed again due to late billings that were supposed to be catch-ups for the paused rebills. That would have made sense if cancelled accounts would have been rebilled only once.

Thats just disgusting! How could anyone be into that? Its 'Poo' people like you, that make me ashamed to be part of this industry :2 cents:


:winkwink:

PS... Any chance of a free 'lezpoo' username n pass? ilikepoo -At= ilikepoo d0t com

Spank poo :)

PPS Condolences regarding your billing issues...

I can!

This account you are referring to here was never cancelled.

However this account was un-billable and the status changed from 00-Approved to UB-Unable to rebill 2011-09-05. Therefore we removed the access and set the cancelled to this date with cancel reason code UB-Unable to rebill.

Since you have configured to have 3 retries on your account we retried, and could successfully bill this account again 2011-09-14 and the status was changed back to 00-Active.

The data field that store the cancellation date was never cleared when a transaction went back from UB to 00 and that is why you see this date in the list reports.

Thank you for bringing this to attention. Anyway, the account was never cancelled by the user which would have change the status code to V0-Cancelled by user and that would of course not be billed again.

If you don't want this to happened, set the retries to default (0 retries) then we will not retry billing the customer if there is a decline.

However, if we receive response 51 (No funds on card) we always do a retry 3 days later.

We encourage people to find bugs, and there is a good way in ZOA to submit any bugs. Bringing this to our attention is of course NOT why your account is terminated. There is a list of reasons and you know why.

I always knew I had you on ignore for a reason, Mr. EukerVoorn (or whatever the hell you call yourself...)

Thank you for the justification.

stop teasing us :)
we need to know WHY!!!
is it because of the poop sites?

This does NOT make any sense.

1) With retries turned on, you normally do not remove the member from the htpasswd list until all retries failed. But these accounts were removed from the htpasswd list and never added back again.

2) I found 4 problematic accounts in total, and there may have been more. I collected screengrabs for 3 accounts. 2 accounts don't have anything mentioned about retries, on 1 account the retried flag was only added last week. So this info has been altered as well.

3) All 4 problematic accounts have been terminated for some reason on various dates but were billed for again starting Sep 14 but the accounts were not reactivated (mentioned many times before and you keep refusing addressing that).

4) Your explanation doesn't cover the 3 month gap in the billing of one account. Caused by retries? 3 times 3 days is 9 days, not 3 months.

Here's the screengrabs of one of the reactivated accounts. If I put info on these grabs together with what you claim, this member's card was declined on July 20 and therefor flagged as "cancelled" and removed from the htpasswd list. Then the card was retried 2 more times, and approved on July 26, but first succesfull next billing was on Sep 14. Doesn't make any sense, in fact it's just plain crap! Also this must have been the only card that you tried to rebill in July because you had rebilling turned off globally in July, remember? :1orglaugh

http://www.almostthelastpage.org/1705467.gif

Reporting bugs and "requsting new features" is pointless but thank god that is no longer my problem.

WOW IS IT A LIST OF REASONS NOW, NOT JUST ONLY ONE REASON? HAHAHAHAHA :1orglaugh So it was you, that short fat Swedish looking dude hiding in the bushes and observing me when I was burrying my neigbor's kid in my garden the other day? But that doesn't have anything to do with my and your business, does it? :winkwink:

Slandering and lying has become your default routine when dealing with clients who open an GFY ticket, Tomass.

Here's the facts, again:

In August MasterCard didn't get through anymore for new payments on Zombaio for my account. Nobody didn't tell me anything, it was a member who subscribed through my other processing account that informed me. I contacted your support and they answered they would sort it out and reply but they never did. In the meantime recurring payments for MasterCard went fine and new and recurring payments for Visa went fine too. This week after I bring up the reactivating of cancelled accounts in here you send me a support ticket telling me that you closed my account because of golden shower content on femanic.com and in here you tell me that new payments for MasterCard were turned off in August for that same reason (violating content). So what you're saying is that you found content on my site in August that violates the Visa and MasterCard rules but you decided to continue processing both credit cards for my sites till Nov 18.

I asked you several times why you didn't close my account in August already and notify me so that I could have moved billing back to my own merchant account immediately instead of losing sales on new transactions due to MasterCard being declined all the time (that's losing a fucking 40% on new sales, Tomass!!!). So I ask you again, for the fifth time or so:

WHY didn't you close my account in August already and notify me you found violating content on my site? Why wait till Nov 18, exactly one day after I bring up the rebilling of cancelled accounts in here? Seems to me you've either been fucking me, or you've been fucking MasterCard and Visa. Their rules on content didn't change between August and today, did they? The content on Femanic didn't change between August and today either, did it?

The LezPoo content is legendary and can be found on thousands of pirate sites and torrents, so I would say... www.google.com :1orglaugh

I will just say this.

No matter how big a biller gets and no matter how many sites they process for they know exactly what in the fuck you are using their merchant account for. If a merchant doesn't like piss or shit (what's wrong with you man? lol) then they would cut your ass off way before 2 years. And that's only if they approved you in the beginning which would be stupid on their part, right?

gee... who'd have guessed that the guy who looks like a deranged serial killer owns a bunch of scat/piss sites and has 16 cats.

shocker!

:1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh :1orglaugh

EukerVoorn, I'm getting tired at this now.

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Regarding the above subscription you post we had scrubbing problem this summer with one of our acquirers which was announced. As I think all affected customers know since it was a hard time, we did not have this fixed until august, which lead to some subscriptions that was changed to UB-Unable to rebill as the scrubbing reason.

Those transactions which was cancelled due to the scrubbing was as you say put back in the cycle again when the scrubbing problem was solved. The member did not cancel the account and we did offer all affected clients to charge retroactive for august which you did not reply on.

We are here to make as much money as possible for our clients without stepping over the ethical, compliance or regulation thresholds.

I cannot understand how this can be such a huge concern of yours. We have continued to bill an account that have NOT cancelled.
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Read the termination letter, it is in the termination letter, the part that it has come to our attention that you STORE cardholder data including card number, expiry date and cvv on YOUR servers. By doing this we cannot ensure that you are not processing for the "scat" sites via our solution which is strictly prohibited. When we tried some user accounts from the compliant site we COULD IN FACT login to your non-compliant sites which lead to this termination.


Now I wish you best luck with your business elsewhere.

Bless you my kindred soul brother, but I wont download 'stolen content' out of principle...

If you wanna give me a "legit" pass and PERMISSION... I will enjoy... But if not, thats cool... I understand... You are STILL my HERO !!!

Netbilling... you're on ;)

:1orglaugh:1orglaugh

Netbilling gave a disposable lighter at XBiz...

So they are good peeps whom, I will defend to the death... :2 cents:

Well there you go. You got to many card banging affiliates.

get a haircut

You keep coming with new crap, only to avoid answering my simple question. Your first comment in this thread was: "You know why you lost MasterCard in August and now Visa." I was and am happy to discuss that with you and agree the content on femanic.com may have been reason enough to close my account and with all the crap I've been going through with Zombaio I'm not crying about losing that account at all (wasn't using it for new subs since August anyway), I'm only asking (for the 6th) time now why you didn't close it in August already and notify me.

You also still didn't explain why you didn't reactivate these members accounts (adding their accounts back to the htpasswd list) after you started billing them again.

The repeated question why you don't terminate accounts (remove from the htpasswd list) when doing a refund you refuse to answer as well.

Also if you're getting tired of this, then why you continue trying to purchase accounts on femanic.com ? Did I step on your dick or something? I can understand my going on about rebilling of cancelled accounts pissed you off a little, but if your support would have given some support in August on the several issues, I would have addressed that strange thing to your support as well instead of opening a GFY ticket, right? :winkwink:

vary intradesting! lol