EU puts up new laws for online shopping: no pre-checked x-sales, no hidden fees, 14 days cooling-off
 

the EU works on new consumer laws regarding online shopping, a few of them could be crucial for adult online as well - like no pre-checked x-sales:

http://www.euronews.net/2011/06/23/e...nsumer-rights/


or a general 14 day cooling-off period

http://www.bbc.co.uk/news/business-13894342


interesting...

i wonder if that will mean that US webmasters using EU processing will have to comply..






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means absolutely nothing to anyone billing adult online memberships. zero.

It still has to be passed in 2013 by all member states! all it takes is 1 member state to say no and it?s not voted through. I really can?t see EU member states who do not have the EURO as their currency voting for it. :2 cents:

WHy would it have something to do with having Euro as currency?

How does that work with digital products?

i don't see any relation to the currency.

and as far i understand it has passed th EU level, that means they have already voted yes. they now have until 2013 to incorporate it into local law, but can do it earlier if they want to. Germany has already announced to be faster than 2013


i am wondering that too about the "cooling-off period", but no pre-checked xsales and no hidden fees would certainly apply to them.

it's also a very common scam to trick people into memberships or products by hiding pricing information and then sending invoices (just think Acai Berries and the like). in the future you would have to have a fat button you have to click to confirm that you know about that you gonna be charged.

btw: http://en.wikipedia.org/wiki/Treaty_of_Lisbon

no EU country alone can block decisions like that anymore

[QUOTE=MaDalton;18235693]In many countries, such as the UK, shoppers have seven working days to return items bought on the internet that they do not want to keep QUOTE]


How does it work now for UK adult webmasters?

in germany it's already 14 days - and for mainstream webmasters it results in a high cancellation rate. someone recently told me that for an online shoe shop he promotes about 25-30% of his sales are cancelled.

online memberships are not yet affected by this law as far as i know, only retail

interesting

For a single purchase a pre-checked package is a no-no?

Anyone have a link to the published law?

News reports often omit important details ...

If that goes, more programs gona get sold :)

it now being translated into law for every single EU country and every country might have a different interpretation on some aspects. i'm not sure if a EU law does exist of if it's more like a guideline

http://www.europarl.europa.eu/en/pre...-line-shopping

it's somewhere in there

I hope I will be able to refund cam shows.

In Holland cookies will be forbidden within 2 years.
Webmaster don't know what to do yet, maybe a pop up for every cookie.

What about ip tracking or whitelabels?

Cookies are a minor issue for us ? session data stores most items (including affiliate codes) and the IP is used for no cookie clients.

Credit card charges have always been at risk for the allowed charge back time frame more than 90 days in all events. However, publicly asserting the right of a 14 day cooling off period might cause some major charge back problems.

well, more are refund problem as long as you comply

but the questions is still if it will apply to online memberships/downloadable products - cant figure that out yet

It's very surprising that major credit card companies and banks aren't fighting back against the "cooling off" period. I would imagine they have the most at stake with higher chargebacks or refunds.

Thank you for sharing that with everyone!

I wonder if service providers will have the ability to deny customers. For example, I rent videos on Amazon fairly often. I could start charging back the videos, perhaps Amazon could just ban me.

This cooling off period seems strange to me. Most online retailers offer refunds anyway, forcing policies like this doesn't seem good for anyone involved.

i guess they want to force ALL online retailers to offer refunds - to weed out the black sheep

or more the other way round: all consumers get the same rights no matter where they buy