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DreamHost - Quick (Bad) Review
Decided to try out a dreamhost VPS, the free trial is nice and even though they don't offer cpanel their custom cpanel is relatively intuitive...
The problem with DreamHost is their support. It looks like they have live support but it's actually bullshit. They actually have little to no support for things you might expect from a 'managed' account. Nearly everything you might need done (I personally needed some sites transferred from one account to another, and ioncube loder installed, which were extremely basic support requests on other hosts) they won't do. They'll simply reference their wiki and tell you to do it yourself. http://www.dreamhost.com/vps-support.html This is what they advertise as support but it's not what you get. Maybe their support is good if you're having some actual server problems or something like that. My advice is unless you're looking for a VPS that you will actually manage yourself (which there might be cheaper options in that case) DO NOT go with dreamhost. |
no offense, but why would you use dreamhost for anything?
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I have 2 of them with these guys. http://cyberwurx.com/?referral_id=1729 use the link or not no matter.
they are beyond excellent. I also have a small cluster of dedicated with them. |
Most companies say they have "live support". Nothing pisses people off more than calling tech support in the middle of the night when your stuff is down and not getting an answer. What you do is figure out where they are located, and then call them at 2am or 3am their time and see how quickly they pick up.
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Hey, test something for me. Drop a cinderblock on your foot and get back to me on whether it causes any pain. Many people have told me it causes a great deal of pain but why listen to them? I know you are up for the challenge.
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so you didnt get support for a free trial ?
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i cant afford to host with dreamhost...
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Sorry to hear about your current situation. I can't comment on dreamhost as I have never used them BUT based on your current experiences maybe it is time to rethink your managed server and where it is hosted :-)
Seems like others have a good opinion though... |
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however, the entire purpose of a fucking trial (for something like this) would be to see just how good things like support are.... (fucking idiot :uhoh ) |
Support is the KEY
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DH is so bad it's amazing they are still in business imo
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I pay $10/year of unlimited data unlimited bandwidth hosting from dreamhost. They have no security (upload an encrypted php shell and have access to their whole server) but other than that I like 'em.
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We would love to host you! Contact me!
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HostHead and Amerinoc have always treated me well. :thumbsup |
Amerinoc has treated me well. See sig for coupons :thumbsup
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