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-   -   Problems logging into Paxum (https://gfy.com/showthread.php?t=1013815)

TheStout 03-11-2011 01:41 PM

Problems logging into Paxum
 
Anyone else having this issue or just me?

Chris 03-11-2011 01:46 PM

Hi ,
On the login page ( https://www.paxum.com/payment/login....iews/login.xsl ) we have put up a message stating that login is disabled while we do an upgrade.

it should be back up shortly :)

nikki99 03-11-2011 01:47 PM

it was fine for me today

closer 03-11-2011 02:09 PM

too many upgrades suggest the site is unsafe, last month you guys were more down then up, good you're working on it, but I'll put my account on hold for now.

Itchy 03-11-2011 02:54 PM

Just checked and everything worked fine for me :)

RuthB 03-11-2011 04:30 PM

Quote:

Originally Posted by TheStout (Post 17973444)
Anyone else having this issue or just me?

hey Billy, I got your email and I've popped you a message on ICQ :thumbsup

Quote:

Originally Posted by closer (Post 17973521)
too many upgrades suggest the site is unsafe, last month you guys were more down then up, good you're working on it, but I'll put my account on hold for now.

hi closer, I'm sorry you feel that way.

We actually have had considerably more uptime than downtime over the last month, but yes we were experiencing some serious issues when our servers were under repeated and massive DDOS attack last month. As a result of the attack we have learned some things and we have implemented some new security measures that fortify our servers against such attacks.

Today we were down for about half an hour while we made some additional upgrades to enhance the most recent updates we made to our security, as well as the new merchant tools we put in place.

As a result I'm happy to say that now Paxum clients can enjoy the following updates:

Customer Reputation - We added this feature on Monday and today we updated to allow Paxum clients to designate which customer reputation levels they wish to do business with. This saves valuable time by automating the customer reputation lookup process based on your own account preferences.

Payments Whitelist - The Paxum Payments Whitelist enables you to add those Paxum friends who you ALWAYS want to be able to do business with so you'll never run into any conflict with your Risk Rating and Customer Reputation preferences.

Pay Now/Subscribe Buttons - We tell you we're listening and we show you that we are by acting in response to your suggestions. Some Paxum clients were thrilled we added Pay Now buttons, but expressed disappointment that they would have to login to create each button. We understand how precious your time is, and so we have updated those Pay Now and Subscribe buttons to be able to be created dynamically on your website without having to login to your Paxum account each time.

Accept Paxum Payments Landing Page - As requested, now you can add your own company/website LOGO to the Accept Payments Landing Page.

Online Documentation - We have updated our online documentation to include information relating to API, IPN and Pay Now/Subscribe Buttons, as well as the previous Payment API information being integrated into the new format.

Personally I disagree that our downtime is a sign that our site is unsafe, in fact I believe the contrary; we are updating and improving our client's security, as well as the overall versatility of Paxum accounts, and this is a good thing. :2 cents:

PS - closer, I never did find that email you referenced in another thread. Please resend it or hit me up on ICQ :thumbsup


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