AdultFilmStarContent.com fail to fulfill obligations
 

On Nov.8, 2010 we purchased a content package for 50 DVDs from AdultFilmStarContent. In all after three months we have the following problems:

- It took AdultFilmStarContent long to send us the disk and they were sluggish in answering our questions via e-mail and ICQ;
- The disk we received was written for Mac (we weren't informed about it in advance or asked what format was more convenient for us) and was also damaged;
- We received the second disk approximately two months later and were able to open it successfully;
- Some of the titles that were supposed to be in HD quality were sent to us in SD and Kelly is unwilling to solve this problem;
- We sent AdultFilmStarContent a license to sign, but still got no answer after a week-long wait;
- A bonus hires pics and DVD covers for purchased disks promised to us around 2 weeks ago is still not uploaded;
- Our e-mails and ICQ messages are being ignored.

After all we sent AdultFilmStarContent a money back request and got no answer to that either.

I'd like to point this fact to Kelly: we've been purchasing content from various studios for over 8 years, and many can confirm our reputation as honest and calm clients (I will ask them to do so in this thread):
adultcontent.nl
adultsexcontent.com
worldwidecontent.com
photorama-dvd.nl
club-xstream.com
xxxcontentdirect.com
etc.

We've never experienced the kind of problems we are having with you and never faced such an inadequate attitude towards the clients.

We are asking for money back and in case we don't get the refund our lawyer will file a suit against your company for material and moral damage compensation.

I can give my word for Alex!

Very calm and patient client and we r working together for like years and years...never any single problem!
I hope this get solved asap for Alex !!!

you might wanna try us: www.amazingcontent.com :)

7 years - no complaints

I am just sad I was the last one listed. We always have more content.

adultcontent.nl
adultsexcontent.com
worldwidecontent.com
photorama-dvd.nl
club-xstream.com
xxxcontentdirect.com
etc.

A few comments on Alex's situation.

- The price Alex paid for the content was very very low, after several back and forth emails about lowering pricing. Alex picked the titles himself.

- The first drive Alex received was shipped and delivered in a timely manner.
Alex contacted us and claimed that the drive was unreadable, we took him at his word and then we purchased and prepared a second drive for him... without having the first drive returned.

- We asked Alex to return the first drive to us, which he said he would do after the second arrived.

- The second drive was shipped and delivered several weeks ago and we still do not have the first drive returned.

- After receiving the second drive Alex asked about purchasing High Res images. We informed Alex we would provide him with the images he wanted FREE of charge for his inconvenience. This was a courtesy on our part because the drive not working upon arrival was certainly not through any fault of our own.

- All we asked of Alex was that after receipt of the 2nd drive to ship us back the 1st drive, as these drives are somewhat expensive, in excess of $140 each for a 2TB drive. He agreed.

- Alex is in possession of all the content he ordered and all the 2257 information. What he is missing is box covers (which are downloadable directly from our site for each title) and high res images, which we offered to provide him for free as a means of accommodating our customer. All we asked was that the drive which was reported to be unreadable to be returned.

So to be very clear, Alex has received the content he chose and paid for (which we shipped twice), all he is waiting on from us is the FREE photogalleries we agreed to provide him with and the returned license. But on our part, we have shipped two packages to Europe now via FedEx and we are out a very expensive 2TB Western Digital Hard Drive that was promised to be returned.

We have no problem uploading the free photosets we agreed to, as well as the license. But we have been waiting for Alex to fulfill his promise of returning the drive he stated was not functioning, and as of yet it has not arrived.

As I have stated in previous posts. When I took over AFSC in December I made it a priority to fix all of the problems. As many of you may remember the previous management had issues with one customer we known to GFY, Fin from HDV. I reached out to Fin and asked him to give us a second chance. Fin chose some content, and I shipped it to him free of charge, asking him not to pay until he received the content and was happy with it. He received it, and he's happy.

My goal is to make all my customers satisfied, I will put my content up against anyone's on this board. However, when it comes to issues such as this, I believe very strongly in keeping to your word. We shipped the second drive, free of charge, without receiving the first back. We agreed to provide free photosets. In return all we asked for was the return of the first drive.

Alex, if you would like to communicate directly with me, you can email me directly at anthony@adultfilmstarcontent *dot* com. I have never once received an email from you, but I can assure you if you email me directly, as long as you can assure me the drive will be returned to us, I can have your photosets uploaded and license uploaded.

Alex Buy content from Us and you will be pleased as long as you do what you promise to ) The content provider sound nice and real but he could fake it too. Peace to all. Just speak between you too and do not waste you precious time ever

Stay CLASSY... peace

hehe

@Alex, I always thought you were an easy-to-work-with client and you're welcome to come back any time :)

good infos. glad both sides of the story are represented.

2tb hard drives aren't cheap. Alex u need to return that shit.

Alex and I have finally communicated directly via email and have chosen to work together to end this matter quickly and successfully for both.

www.adultcontent.nl has never had any problems with Alex or the other way around.

Good to hear for you guys. BTW on those Fedex prices, if you send a lot you might want to ask them for a discount. Might help in these times!

That's a shocker... not really.

Another one of these threads. Seems like AFSC can't handle their business very well.

Crazy Kelly and her amazing customer service skills at it again.

I still didn't receive some of content from my order. Think many times before work with AdultFilmStarContent.com

that is unfortunate

dont wait, you can have it all up by end of today with us :)

Hit me up in my ICQ let me see what I can do to help you out in this order for sure.

637-412-497

You work with AdultFilmStarContent.com or how you going to help me?

And yes. Hit me up anytime. I work with them.

So, a result of my torments…

It's been 6 month since we paid for the content. The disc we received in the upshot only included 30% of the titles we ordered and the rest was just an invention from AFSC.

Some of the scenes were damaged, others in lower quality than we actually paid for (SD instead of HD).

Anthony kept feeding me with promises for 5 months sometimes acting extremely insolently and disgustingly and even letting himself do the outright mockery.

I would advise anyone against working with this rotten content provider.

Another one of these huh. AFSC get your shit together.

up this thread....

up this thread....

Hey Blackcrow, how goes it ?

Same here 3 months and still waiting for 2257 documents.....

links pulled !!!!!

These clowns owe us $6000, they should be banned from GFY.

Up this thread. Bad experience with AdultFilmStarContent.com (AFSC):
- No 2257 ids.
- Content is not bad, ... content is terrible quality!
- All deals last more than a month.

search first then buy.