Paxum Problem
 

ANyone else having issues with Paxum?

4 months of delays and bullshit and I still cannot get at my funds on the card/wallet

Greece is broke

I'm just trying to understand the thought process of deciding to go with the thread title of "Paxum Rip Off", in which you're basically accusing them of stealing your money, as opposed to going with "Having a problem with Paxum" which is clearly the more accurate.

Who have you spoken to over there so far about this? Names please.

You did contact them, right?

My card expired on May 1st. I asked for a new one - used it for 2 years no issues

No card sent to date

I asked for bank verification - to date not done

4 months of daily emails asking WTF and all I get is delays and bull

They dont use names just numbers - which you would know if you contacted them

paxum32, paxum21, paxum25 being the last ones this week

So as I have waited and tried for 4 MONTHS to get a new card or access to my funds and I am getting no where - yes I am saying they have stolen my money

That is where we differ then. I don't contact "numbers" at companies I deal with. I contact known people directly or not at all.

If I could I would .....But with these people it is not possible

Really. I can think of several ways that it is possible. One being that before going off posting ridiculous accusations of thievery I might (if I were you) do a quick board search for Paxum threads, and would quickly see who the go-to contact over there is, and how to contact her.

Hi there,

Please contact me with your Paxum Username and I'd be happy to check into this for you.

Thanks,

Ruth :)
[email protected]

4 months of delays and bull is enough to say I believe they have stolen my money

if of course they do resolve it via this thread then I will post a glowing thank you and edit it accordingly and even apologise

BUT

Until that time I stand by what I said

Look, there she is now.

Hi Ruth.

Hi CDSmith!

Thank you for your posts in this thread, much appreciated :)

Hi Ruth

Mail on way - many thanks for a prompt pop up :thumbsup

Sorry I had to go here but I am at the end of my tether and did not know what else to do

freak paxum :2 cents::2 cents:

I just checked my inbox and my spam/junk folder, and I have not received anything from you yet. Can you please send it again, or post your ticket number in this thread so that I can find you in our system?

My email is [email protected]
My SKYPE is PaxumRuth

Paxum is ok, not like Greece

sent again

I just live here in the summer ..........

Ruth is Paxum Goddess.
Never an issue with Paxum. Love the service. Just deal with them professionally and leave the drama at the d/sinner table.

I still haven't received anything, so I just sent an email to you at the email address displayed in your sig here on GFY.

Please reply to that email with the information so I can look into this for you. Alternatively post a ticket # in this thread, or add me on Skype and provide the information to me there.

I'm afraid I can't look into anything without your Username or Ticket number.

Ruth is an ice cream cone dipped in awesome sauce.

Yeah you're an idiot dude