StatsRemote in this thread please
Can someone at StatsRemote please contact me? I have attempted to get in touch via the software, the web site contact form, and email.
Usually StatsRemote is good on support. Does anyone know if something bad happened to Neil? I hope all is okay. |
Bump for a respected industry veteran in need of assistance :thumbsup
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forum/contact form is not maintained properly any more, so email is the way to go as per Neil's instructions last time I spoke with him, which wasn't that long ago (just checked, and was end of July this year). Might be throwing your emails into junk, tried sending from a different one?
99.9999999999999999999% sure you must be, but on the slim chance: support [ at ] statsremote [dot ] com right? |
GFY Member for StatsRemote is https://gfy.com/members/j-b/
ICQ 5210719 and the support email is correct support AT statsremote.com Their forum died in May 2015, the last post from the Admin there states it's now a legacy support forum and to contact them at the above email. |
Neil may be taking a break or is simply under the weather. What I noticed is that usually every Tuesday, like clockwork, there's an SR update. But there has not been an update for the past two Tuesdays.
I shot him an email and have not heard back yet. Hope he's doing okay, he's a really good guy to do business with. Of course, he also offers a fantastic product. |
Cs is dead
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I am too sent messages on contact through software but dont get any reply... always getting answer in that day
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Yep, that is the email I've been using and usually Neil is great with most support, so going weeks without being able to get a response is, not just frustrating, but very surprising from a usually excellent company. Makes me concerned on multiple levels :Oh crap
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is StatsRemote even alive any more?
99% of affiliate programs are dead. It's easier to track what is left by hand. |
Hi, we're editing a database of affiliate programs every day, check out Nifty Stats Nifty Stats - Affiliate Stats Tracker | Affiliate Software
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It's also really convenient for exporting data to spreadsheets for assisting with tax reporting. Thus, it's really useful for much more than checking affiliate program revenues. |
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Choose the type as either Income or an Expense (Asset or Liability), give it a name and then choose Fixed or Distributed. Distributed will spread it out over the month. Once done, you will see a section at bottom of the main stats area for "Total Costs:" and then the section below that will be for Total Net. This lets you break down everything by the day, the month, etc right down to the $ / unique click. |
Super weird to still have no response :(
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Nobody has him on skype or anything?
I never thought I'd see the day when the GFY support board didn't work, wow. |
either problem with support or the company might have sold or be going under. Unusual to not get replies from support.
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any news? still dont have any answers from them... ((
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We have the same problem. Been using SR for years and always had good contact with Neil.
Have reported a program weeks ago, as did my colleague but have yet to hear back from them. Given that Neil always responds quickly and SR always fixes issues within couple of weeks it leads me to believe that shit hit the fan at sr, which sucks cause we love SR |
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AmeliaG both email updates you sent out recently where messed up
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I have sent StatsRemote Support three emails this month, asking why there hasn't been any updates since November 15th.
I sincerely hope that updates will resume in January. I've been using StatsRemote fo r almost 11 years now Wouldn't like to switch to NiftyStats. |
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anyone heard from SR yet?
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Any word yet???
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Dog Fart upgrade their NATS. Bump for Stats Remote
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We are also getting no response from Statsremote after email to Neil and submitting error reports.
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well it's been a good 12 years or so, but nifty stats is gonna see a pretty good 2017 by the looks of things. Ah well, all good things come to an end.
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Can I export StatsRemote to Nifty Stats Pro? |
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Good luck! |
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This would not be the first time Stats Remote went rogue for a period of time.
Back in 2006 everything went dark for about a month and a half. Since then there have been periods of weeks... |
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Obviously if you deal with hundreds of programs, this can be tedious. On the positive side though, at least you/we/I know there is indeed an alternative if needed, it's just going to take a little while to get it all migrated. There's certainly worse things one could spend their time on :) |
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Hopefully Neil will respond soon. So far there are only a few programs showing up "red"...but over a little bit of time that will start going south real quick if he isn't updating the program. |
I'm curious how many subscribers he has.
Does he have other projects that may be making more money at this time? |
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I used their contact form without reply, but it is that time of year. |
Hello,
I'm Jenna from Nifty Stats. If you have still problems with SR .. I can help you switch to NIfty Stats immediately. My email: ns @ niftystats.com |
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If any of you need to switch to nifty stats contact [email protected] or Jenna :winkwink:
They answer email support in a heart beat. Top notch Support :thumbsup |
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Does Nifty Stats have a full list of affiliate programs that are in the system?
I checked your website but didn't see one. |
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sigeth placeth
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Also...do you have "performer" stats for cam models? Neil long ago put that one in Stats Remote for me so that we could track Claudia Marie's money she makes doing webcam for different companies. The one we use the most is Streamate. So SR logs in just like it does for affiliate accounts and grabs her stats. Does Nifty Stats have that too? |
Any word yet? Somebody on this board must know the guy.
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Thank you |
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