I have FUCKING ENOUGH of WEBAIR !!!!!
 

Damnit !!!

I have been with them for 13 years now.

Their new accounting employee -Jessica Mazzoni- is pissing me off + they it takes days and days and days te reply to a support ticket.

I HAVE FUCKING ENOUGH !!!!

Any good host to recommand ?

I need a dedicated server.

40 Mbps Transfer Per Mo
At least 1000 gigs of storage
24h/24h available support.
lighthning fast.

thanks !

[email protected]
Phone: 516-938-4100 ext.121
Fax: 516-938-5100
http://webair.com
AIM:webairdiana3
ICQ:598730222

Jessica Mazzoni
Webair Internet Development Inc.
Phone: 516.938.4100 Ext. 118
Fax: 516.938.5100
ICQ# 596-35-9940
AIM: WebairJess
Email: [email protected]
http://www.webair.com

We can swap out the HD if you need a different configuraton. But we have your bandwidth covered.

Xeon X3440 with HT. 100MBit (10 TB) - $199.00

Sorry to hear about your current level of grief.

lollllllllllllll

CHMOD Please contact me directly and I will be sure to assist you with everything ASAP.

516.938.4100 Ext. 120
AIM: WebairGH
ICQ: 243-116-321
EMAIL: [email protected]

Contact Gerard.

Gerard at Webair.com = immediate assistance. :thumbsup

Check out certified hosting. I have been with them for years, had no problems....support is fantastic and they do respond to support tickets :thumbsup

http://certifiedhosting.com/

Contact TondaB, she will answer any questions you may have and get you set up ;)
tondab at nakedhosting dot com or ICQ 61462417

thanks for coming to the webair support board. ticked closed.

Another webair drama thread. Why anyone uses them is beyond me.

i moved to them this year.

so far server not crashed.

service has been great.

i think they are a great firm.

Webair is the BEST hands down. 6 years ZERO downtime.

Was with them for 3 years, sever crashed constantly, support response times were terrible, they even couldn't get simple tasks right and crashed 2 of my sites because they allocated ip's to 2 different customers. Add all the threads and warnings about them and you have to be an idiot to go with them

Then again if you are the same DVTimes I see on that other boards you are an idiot of epic stature, so no surprise there.

My vote for them! :thumbsup

Both sides of the aisle can agree on this.Over 10 yrs with them,god we are all getting fucking old. lol

:1orglaugh:1orglaugh

Knowbody is perfect, if you move hosts because of 1 or 2 mistakes and post stuff like this...well you fail.

Hookup a Pentium IV system at your home, plug it into the telephone jack and WALA, you got a screaming server.

Amerinoc.com
why would you ever want to host anywhere else?

Thanks for recommending us! I appreciate it:)

CHMOD - Naked Hosting has dedicated servers that fit your needs. Hit me up and let's discuss.

tondab at nakedhosting dot com or ICQ 61462417

After 11 years being a Phat customer I can only say... True Dat :thumbsup

Exmasters.com , these guys rock! NEVER A PROBLEM WITH ANYTHING!

He is the self same mentalist.

www.MoJoHost.com
Best thing I ever did! (related to adult)

can't wait to see how this one turns out :upsidedow

I would never go with Webair. I use Hawk Host and Amerinoc for all my needs.

CHMOD, I feel your pain. I also have a problem with Jessica.

I really get pissed off by her e-mails threatening to suspend my account, pretty much every month, even though I must have explained to her at least 10 times that the due date on my account should be on the 20th, and not the 1st of every month.

And she NEVER replies to my e-mails.

Gerard, I'm sending you an e-mail too, copying Jessica on it.

:2 cents:

I'm going to second this. Great support and they go the extra mile. Kudos to Milo and Patty.

It sounds like WA has, or their billing system, set up for 1st as the due date regardless of when you had started. Something a lot of hosts do. They want their money on the first.

However, typically there is a prorating done in the first month or something?

So you are unable to pay your bill and write about it on a public board?

same here, mojohost rocks :)

I have had a dedicated box with www.webair.com for over 6 years and never had any problems at all. When I need something done I write text support or Mike or Gerard and it gets done. I like the service so much I ordered another dedicated server with Webair this morning for some of my sites. I also have a 100mbs server over at www.choopa.com and they have been alright as well for the last couple years. www.yellowfiber.com is another great company I have a server with and Zak will take care of you. Two thumbs up for all of the host mentioned above.

I'm sure that's the problem. And I don't mind getting my invoice on the 1st day of each month. What I don't like are the recurring e-mails on the 15th, from Jessica, demanding the payment ASAP, otherwise my account will be suspended.

I paid in full on the first month, and I had arranged to be billed on the 20th of each month. But when they changed their billing system (a few years ago), I started getting the invoices on the 1st of each month. And lately I have been getting these threatening e-mails.

phatservers/amerinoc FTW :thumbsup

That makes sense. I know a lot of providers run their billing on the first for ALL clients no matter when the signed up. However, they're SHOULD be a pro-rated month somewhere. Whether the first month, or when they switch over to that other billing system.

It would get annoying to be sure.

Gerard I've dealt with, and mike, but not Jessica. I only use the support ticket if it's something thats not important, the live chat for things I need done and if it's a big deal, I would ICQ Gerard

It sounds to me like the problem is not your host, but just this one employee. Can you get them to give you a different point of contact?