CCBILL Sponsor's Rebills...
 

Is this ULTRA LOW retention NORMAL with CCBILL Sponsors???

I can't believe how low the initial retention is... With any other sponsor is at least 50%.. AT LEAST!!

And here from 30 initial signups, only 3 members rebilled???

http://s5.tinypic.com/fc5f8p.jpg

Paychecks ain't going to grow with so low retention.

ccbill became unpredictable nowadays...
retention, sign ups, trials - all is totally unpredictable for me there...

as far as frequent mistakes in reports....

some sign ups are in transaction section, but aren't in conversions, etc. or there're sign up entries with $0 value, which disappear later...


it's still better than most of nats programs for me, but it's very suspicious

a) billing companies dont matter when it comes to rebills (it does matter for initial signups)

b) tgp traffic and se traffic etc effect the type of joins and rebills etc

c) surfer know their shit in these days, you push junk sites they cancel in 2 seconds, you will know how junky it was when in a month you see chargebacks

d) 50% rebills is real good, and not common in these days, but if you push good programs with real updates and the traffic is quality on a 29.95 revshare join long term youll see on avg of 80 bucks profit thats as of nov 08

What escortbiz said plus - be really picky when pushing sponsors on revshare that have trials. If they do not have much content and do not update enough members quickly learn to buy a trial, cancel and rejoin in a few months to grab updates.

I notice the same thing with my ccbill acount. Not only do I have low rebill last month but my clicks count is down even when my traffic is way up.

Hello, I am infact promoting a very good site. And I know your sponsor is good, that's why I'm wondering about CCBILL. Not the site. Been promoting the same site for over a year and did some good signups hoping to increase my paycheck every month.. But no luck so far, BECAUSE THE RETENTION SUCKS TOO MUCH. All the hard work I did with this specific site for nothing. Paycheck amounts remain the same because THERE IS NO RETENTION.

Does anybody know if the sponsor can increase the percentage in CCBILL? They are currently giving me 50% revshare. Can a sponsor increase the percentage to 60% or 65% once the webmaster has been promoting the program for over 1 year?

check this
 

Check my post here regarding conversions

Not enough sales for a real pattern there... but low, yes

To answer one of your questions, yes, a sponsor can go in and change your payout percentage but you're probably going to want to be send more sales than you've indicated before you contact them about that.

Now, onto the 10% retention. That is a huge red flag in my book. Just the normal percentage of guys who forget or are too lazy to cancel a membership should be higher than 10%. In fact, in my opinion, the absolute worst rebilling sponsors should rebill in the 40% range.

I think it's in your best interest to do some digging into this. I believe you can go into CCBill stats and look up a particular subscription ID and see when a member cancelled. See if you see a pattern. If they're all cancelling the same day they sign up, then there may be an issue with the content.

I'm glad you didn't say the sponsor so this doesn't look like I'm bagging on a competitor but I would look into the possibility that the sponsor is going into the subscription and clicking on a button that stops you from getting paid on renewals. I have absolutely no proof that that is what is happening. Just giving you my input from a ccbill sponsor program owner.

Anyway, the bottom line is that 10% retention sends up a HUGE red flag in my book. Were I in your shoes I would do some digging into the reasons.

Good luck to you.

Steve

I am right there with you

http://i40.tinypic.com/2r3zhwl.jpg

sorry but you are dreaming for 50% initial rebills.. 20-30% is pretty normal/good these days unless you are pushing something ultraniche

http://www.dailynudeasians.com/rebills.gif

MY REBILLS ARE SHIT right now!
I lost about 20% of my rebills from November to December.
And I am almost getting no rebills this month.
Did something change? People's credit cards all expire Dec 31st?
wtf?

CLICK. :warning

even if peoples card expires the new card takes over rebills, I know it sounds crazy but thats how it works

but what did happen is banks are chopping peoples credit line and also taking away peoples cars, today there is a story of amex taking away a amex plat from someone even thou they made payments ontime (amex felt because that persons score changed since they took out a loan its best if they shut the persons card down).

http://www.nypost.com/seven/01042009...led_147081.htm

and here you can see that even for good customers banks are cutting the lines

http://www.businessweek.com/smallbiz...cut_credi.html

So if you have someone with a 5000 credit limit that had 3200 of their card being used for stuff and the bank cut their limit to 2500 all of a sudden they are seriously fucked, and yes this is happening to millions of americans

40% is dreaming of the year 2000.

And people don't forget or get too lazy that much any more. With the credit situation the way it is, people are looking at their cc statements and bank statements very closely.

I respectfully disagree with this. If I had a sponsor who wasn't rebilling at at least 40% I would drop them. If my own site was rebilling at under 40% I would shut it down. Ok, maybe not at 40% but at 30% I would shut it down.





I don't want to oversell my own site or CCBill. They are what they are. Everyone has their own experience with their programs and processors. I'm simply trying to provide valuable information to the OP based on my personal experience.

I only promote my own site and three others that I feel are a good match to mine. The thought process being that I want to promote my own site first and foremost, but for those that don't want to join my own site, I give them some alternatives so that I can maximize my traffic.

I am not going to say my rebill % cuz everyone will say I'm lying anyway but 10-20% is way way out of whack based on my own numbers and based on discussions I've had with other program owners with sites similar to mine.

Now, as I write all of this keep in mind that I'm assuming that the initial signups are full month subscriptions and not $1.99 trials. I don't do trials so I have no experience with them. CCBill stat screenshot is vague on this cuz CCBill labels all initial sales a trial sale whether it's a full month subscription or a real trial subscription. If the OP is saying that he's selling trials and their rebilling at 10%, then that would make more sense as he's catering to people who's surfing habits are to sign up for trial memberships and cancel before the initial rebill. One would think that he'd get a much higher ratio of signups but a much lower ratio of rebills. Then his stats would make total sense.

But, if he's talking about full month initial subscriptions, then based on my personal experience, those stats are way out of whack.

You really have to pick the sites you promote with ccbill. The rebills don't have anything to do with if it's ccbill or some other 3rd party. I have some ccbill rebills that have gone 24 months. A lot of ccbill sites suck because pretty much anyone can toss a pay site together with out a lot of investment.

The biggest draw back with ccbill is it seems sales have went to shit. I went from doing 30 to 40 sales a month the start of this year with 2 or 3 ccbill sites down to being lucky to hit 10 sales the last few months.

Meanwhile some of my other stuff has actually increased with sales on the same traffic.

Ding, ding. If everyone thinks back, that has always been done by some sponsors with cc bill. And with the economy taking a nose dive, I'm guessing it's gonna start happening a lot more.

As a paysite owner, I can tell you that making a handful of dollars off of a $34.99 sale and watching the lions share go to affiliates is a neccesary but painful reality. So I can definitely see some program owners that bill exclusive ccbill just going in and limiting the rebill to the affiliate. It's a great way to increase their profit by 50% instantly. Not so good for the affiliate.

And then people wonder why affiliates flock to $100+ PPS when this shit keeps happening. The sponsors can only blame themselves. Wouldn't everyone benefit if you ran a program with regular updates and model interaction? Seems to me that you wouldn't need to put a whole lot of effort to keep surfers happy, and the ROI would be better than ditching the site and having to recruit and start up a whole new one. But that's just me. :2 cents:

Also don't forget credit card fraud is getting worse every year. If a card is pulled due to the owner calling in and calling it stolen, that card is cancelled, and any rebills from that person is gone.

And sadly, I just checked with CCBill Client Support and they told me there is no way for an affiliate to find out if the customer cancelled or if the sponsor pulled the rebill.

I hesitated even posting this cuz I didn't want to give anyone any ideas but it is the truth and the truth is what we're all after. Any sponsor who would pull that bullshit already knows about it anyway, I'm sure.

Steve Hardeman ‎(15:49):
Hi
ClientSupport CCBILL ‎(15:49):
hello
what can i assist you with today?
Steve Hardeman ‎(15:50):
Question, is there a way for me, as an affiliate, to check to see whether a cancelled subscription was cancelled by the subscriber or by the sponsor?
ClientSupport CCBILL ‎(15:50):
No there is no way you can check that.

I agree that there are sales patterns that I can not explain. It's a little early to assign blame but in the end the least converting sponsors will lose 100% of my traffic if things don't change regardless of biller.

Void
 

I had two sales today with them and one is already cancelled.What is void?
http://www.brutal-femdom.info/1.gif

We'll
 

I would say it's 20-30% average... of course we can all make mad claims... yeah yeah my program rebills at 89% the other 11% die !

Let's be honest most sign up and cancell 5 minutes later ! They then download the sites entire content onto their hard drive... stay away for 2-3 months then come back and repeat...

The question is what does the sponsor do to keep their members... we are about to add a load of value added stuff for the surfer... also webcam shows are good as you just cant download that...

Anyways if anyone wants to give us a spin feel free :thumbsup

That typically means that the charge was determined to be fraudulent after it was accepted and processed.


You guys rebilling at 10 and 20% I feel for you. Let me put my money where my mouth is. You promote BrokeAmateurs.com and don't rebill at a bare spanking minimum of 40% or better, I'll write you a check for the difference. Not kidding. That applies to anyone. New or existing affiliates.

Now, don't be sending me three sales, one rebills and I end up owing you $5. Not worth my time. But if you send.....oh.... I don't know, let's make it easy....you send me 10 sales in a month and you rebill less than 4 of them, I'll write you a check for the difference. I'm not fucking kidding. You send me 1000 sales in a month and don't rebill 400 of them or better, I'll write you a check for the difference. Guaranteed 40% rebills. Can't beat it. I had no idea how bad it was out there for some affiliates.

WHAT???? CAN the sponsor DO THAT????? HOW IS THAT POSSIBLE??????

there is no way for a program owner to login and say this affiliate should no longer get commission from a specific signup

no such thing

You log in and do it. lol

But seriously...yes, the sponsor can do anything they want. If I wanted to I could just go in and remove an affiliate and keep everything they ever sent. Wouldn't be the smartest thing to do long term business-wise, but it can easily be done.

Or I could change the payout to whatever I wanted. Or even put it on a sliding scale. For instance if you send a lot of daily traffic to AFF you're percentage goes up on sales. If you don't send much it goes down.

The sponsor is the OWNER and can do whatever they want to. But it's never good to fuck over members of your team...meaning affiliates in this case. But as I said earlier...I expect to see more and more of that happening as the economy tanks and some people panic.

No you are very right. To top it off many sites have trials like I said. Not even limited trials either but full on access to every piece of content trials. They can join for 2.99 or whatever. Cancel 5 minutes later. Then rip the entire site with the 10-15mbps connection. If they like the material they will come back in several months via a type in or bookmark - sign up for a new trial and then rip the new stuff.

Why pay 24.99 when you can rip a whole site for 2.99? Then who in their right mind will sit around and wait for 4 updates a month for an additional 5 bucks a week, when they can go rip some other sites and just come back in 4 months to rip your 16 latest updates to add to what they already have, assuming they like it and want it?

This really is another case for streaming if one even thinks about it.

Oh as for a minimum of 40% retention on rebills, that is doing pretty damn well. I am fairly happy to see most sites that pull 30% nowadays.

:pimp :thumbsup

I definitely think streaming is the way to go but I haven't gone there yet. I suppose if I ever become bigger I'll be forced to do it for exactly the reason you stated above but for now I don't need to.

As for 40% retention.... I put my money where my mouth is.

Hmmm.. I am confused now.

Can the Sponsor do that or not? What is the truth???

I am logged into admin now I looked everywhere, there is no such thing as me taking a subscription and saying do not pay rebills to ABC affiliate anymore on this sub

And whatever I do for example say I modify a payout to an affiliate, the affiliate can see that and that goes to everything.

Robbie is correct. EscortBiz is wrong. I own a CCBill program. I can go in and change payouts anytime I want to. As Robbie said, that would be very short-sighted. I love it when I see a rebill that's a 6 time rebill. Makes me think that that affiliate is seeing it too and thinking to himself....hmmmm....I should be sending more traffic there. :-)

Before you get too worked up about the program owners on CCBill being able to change payouts or stop them altogether, any program owner can do it. In fact, it's even easier in NATS.

You can go into CC Bill and choose how many rebills to pay out to affiliates. That option has always been there. And no, the affiliate can not see that. For instance you can set it to pay 3 months of rebills to the affiliate and that's it. After that you can keep it all.

But again, that has never been a good idea because why would an affiliate continue to send good traffic if they don't see good rebills.

Read what I wrote and what others wrote you seem to read one line and go off on a rant

Your confused.

Yes you can change an affiliates percentage (change an affiliate and they can see it). You can also set total rebills to bet unlimited or set for a set period (this is publically viewable though).

However there is no way to go in and turn an affiliate sale to no credit for a rebill. Meaning I can not go in and click anything to make a given sale no longer credit that affiliate. I could just adjust that affiliates payout - with them knowing about it.

Also if I cancel a join it cancels it for both the affiliate and the site owner. Again that is where your question to ccbill confused them. Then yes as an affiliate there would be noway of knowing if the member cancelled or the site owner cancelled them.

What would you do if an affiliate was breaking all TOS and/or doing spam emails etc. for sales? Would you continue to pay him rebills on those sales? Or would you figure a way to stop them.

You cancell them and set payout to 0%.

They will be able to see and tell they have been set to 0% though.