Webair does it again!
 

As usual I had an issue come up late at night maybe 3 in the morning and their live chat got it handled, monitored and solved all within 24 hours, smooth as can be. I've yet to have a bad experience with these guys in all this time and I just wanted to say I appreciate quality hosting!

Webair is indeed the best!

I concur.. great host

Great Host, Always has been

within 24 hours?

jesus, I couldn't imagine

Sorry, but... :1orglaugh :1orglaugh :1orglaugh

i currently have virtural accounts at 5 hosts and webair is by FAR the WORST


my dreamhost account has less down time

quit being a cheap fuck and go dedicated.. you'll have better luck

queue turboangel

24 hrs????
 

Good god, I need to switch! I'm lucky if i get something handled in 48 hrs, and that's lucky!

how do you live?

WEBAIR < -- :thumbsup !!

:1orglaugh :1orglaugh

It's a shame they cancelled their Live Help for Virtual Account Holders. Do other hosting companies do the same thing?

screaming, good question! Drives me fucking nuts! Switching now , though!

Mike makes me hardddd

hehehe.....:1orglaugh

WebAir has been great to me! Sorry to hear of the other challenges.

webair kicks ass

Webairs live help is VERY hit and miss. Depends on who you get. Half the time they tell you they dont know or it's your error and the other half of the time they do a great job.

I'm not a hater but i left because i like a host to bat 100&#37;.

Oh and i was dedicated not virtual.

i might have to switch soon!

When will people get it through their thick fucking skull that low price for a service is not an excuse for shitty support?

It's simple, really, if the hosting company offers low-cost plans and these are included in the same agreement with the client as their dedicated servers, then the virtual clients should not experience any disruption in the service they're receiving any more than their dedicated clients. Sure, virtual hosting is a business model based on volume and you can't make a profit on each individual account. But you can make sure that the problems are limited (you can never make them disappear) and that you don't end up getting bitched about over and over again on the very same industry board you and most of your tarket market frequent.

zuzanadesigns is hosted there hope he could can her acct lol

<-----------

these guys are the best . great hosting :thumbsup

Why do people make it sound like it's some kind of miracle?


Newsflash: thats how any decent host operates.

Now move along, nothing to see here.

Ok, first of all - it's indeed no miracle to solve an issue within 24 hours, this should be mandatory for any somewhat quality host. But I do agree, Webair is a great one - I have all my sites hosted with them aswell and I'm pretty satisfied (except some MySQL issues which have been solved now). Thumbs up for Webair (and I was on DreamHost myself before, Webair works MUCH better for me).

Goddamn it, I'm so tired of posts like this. Thanks for calling me a cheap fuck, because yes - I'm on virtual too! And now heads up, something totally new for all those "go dedicated" shouters: Believe it or not, there aren't experienced fulltime pro webmasters in this business only. Many people do this part time, or are maybe just starting up with their first sites, who maybe earn like $250-500 a month, or even less. Now you tell me they should invest $200+ on a dedicated server, although this will completely blow up their budget? Very funny. If I'm big enough one day to move to dedicated, I will. But for now, with not that much revenue and a transfer volume of 10-30GB a month, why the hell should I move to dedicated?

Nope, that's wrong! Only the very cheapest plan "Webair Starter" ($9.95 monthly) has ticket support only. Invest just a bit more, and with "Webair Basic" ($19,95 a month) you get full live support access. I'm on this plan, and it's well worth the extra money!

Webair always was one of the best!

The tech that manages the server I work on usually sorts it out while he's on the phone to me....

See, I learnt my lesson by skimping on hosting. I found a good place near to my house (I can drive there in 35 minutes). But then again I'm wanting to sell small shared accounts, so If I had a tech issue I couldn't handle myself, waiting 24hrs to hear back from the tech just would not do at all!!!

WEBAIR < -- :throwup

Those guys sound like they are on the ball.

I love webair support

what's webair?

I have some stuff on webair .. and agree they are awesome ... but heres some props for my other hosting Serverprovider .. Sami and Simon over there are top notch guys .. always on the ball and and always personal and very helpful...

24 hour support........LMAO:1orglaugh :1orglaugh Support should be minutes with a good host not 24 hours....:2 cents:

phatservers answers tickets within 1-2 mins

So do most real hosts..:winkwink:

Thanks for letting s know

Hey, I got some swampland to sell, you interested?

I am going to post in here again say

um...24 hours! hahahahaha

JESUS!

if it took my host 24 hours to complete a ticket I would wonder what happened...my approx ticket close time for my dedicated is 16 minutes....VERY rarely it goes over 1 hour to complete a ticket