Bank lost my deposit... Yeah right...
 

So I get a letter today. The bank lost a deposit for $700.

I call the number and the lady immediately goes into a schpeel about how I need to send a copy of the check. I say, it was cash and she says it is gonna be more difficult to resolve this now...

I say, FUCK YOU I withdrew the money from my Epassporte at your ATM, then I removed 100 from the 800 withdrawl and put the remaining 700 into an envelope and put that envelope into your ATM. It is all on your cameras. I deposited on the 9th, you credited me on the 12th and you sent me this letter on the 15th. That means YOU LOST YOUR MONEY, not mine. Once I gave it to you, it became your money and you lost it. So you can replace your money yourself.

She puts me on hold for so long the call dropped. I call back and ask for a supervisor. When she gets on the line I do it all over again and she says they will have to investigate and let me know.

So fucking lame... Don't they have cameras for the tellers that open the fucking envelopes?

sucky :Oh crap

That does suck. Never happened to me but I'm scared to deposit through the ATM. I always go in and get a receipt.

Damn that sucks.

Same. Fuck ATMs. I only ever use a teller.

The ATM you have to rely on some minimum wage employee to credit your account. Who know how acurate they are.

You have to file charges against them so that you can get the video.

You should never deposit cash via ATM. It's happened to a couple people I know.

Same here...call me oldfashioned, but you will never find me putting envelopes with money on ATM's, rather waste some time on the waiting line :2 cents:

I think you are right... I asked how long they keep videos and she said usually 30 days... But they will give me an answer to the problem 30 days from the 15th, not the 9th... So the video will be gone when I get my answer.

hmm in norway you put the cash into the atm sort of thing and get a receipt and its instantly credited to my account..

but fuck the bank... its their loss as you say.. why the fuck should you suffer?

Thats why you take his advice and call the cops and accuse them of fraud right now.

Dont use a bank. Use a credit union.

I went to a teller and they still fucked up. $3000 was deposited into the wrong account. I was thinking that It was taking a long time for my check to clear but then I remember that I had included $100 cash with the check and cash shows up immediately. That's when I went to the bank and got it straightened out. They argued with me and if I had not had a deposit reciept then I don't think I would have gotten my $3000 dollars back.

That was Bank of Hawaii...don't ever use that fucking bank!!!
That is just one example of multiple fuck ups from this bank.

that sucks...


Mr. Romance

I refuse to deposit cash in the ATM. A teller asked me about that once ("Don't you trust us?") I just smiled.

Never ever deposit even 2 cents in the ATM.
They are not responsible for any losses, their fault or not. A receipt is not proof.
I used to for years do all my deposits at the ATM, after hearing a few horror stories of lost deposits from other people I don't do it anymore.

Been ATM depositing for 5 years for two different banks. Never had a problem. Of course, I've never deposited cash.

With checks, you can always contact whoever gave you the check to get it cancelled and get a new one from them.

With cash, you got no way out.

Try this, a few years ago I deposited $4k worth of checks at the Teller (not the ATM), so I even got a signature on the deposit slip. I deposited it, and was never credited the deposit. It went missing between my bank and the central check clearance in Toronto. They took the money out of the account and basically said too bad since they have no idea which accounts to debit/credit. Long story short, I bitch and bitch they say tough luck. 1 Year goes by and they mysteriously found my deposit and tried to deposit it (of course all the checks bounced). I took the cancelled deposit slip to my attorney and about 2 months later, I had a nice settlement from my bank :)

WG

Same here, I insist on a signature from a person, but as my story above suggests, that may not be enough at times....
WG

I -never- deposit cash at ATM's, i wanna see that money counted and credited by a human right in front of me.

What bank is that ?

Why tempt fate. Sooner or later it will happen to you.
I figure if the bank tells you straight out they will not stand behind your deposits made from the ATM checks or cash it makes no difference.
Like I said a receipt from the ATM is not proof the transaction took place.

I always makes deposits on the atm and never had a problem with that.

Anyway, now days there are some atms that count the money themselves, you don't put it on an envelope, you just put the bills like in a vending machine.

always go to the teller for deposits!

never deposted cash at the ATM, from the teller I get a receipt, and if it is for a bigger amount, I double check that the account number is correct, after that what happens is their baby and they are responsible

Wells Fargo.

Banks are evil. put all money in a brown paper bag under your mattress.

hmm

never thouht bout that, I use ATMs to deposit as well, but they do have ccd cameras n all and you do get a receipt.

fuck that , bank says we lost your money , and you are relying on a camera to tell the truth next thing the story will be "sorry the camera wasn't working at the time "

rather use the teller , need someone to abuse when fuck ups happen

I always deposit my checks at ATM's and always say YES when it asks if I want a printed receipt. I then file the recieipts in my file folder.

Sucks you had some troubles, but it sounds like the way you did it, it'll be SIMPLE to prove.

When I made a night deposit for my old job, the bank claimed it was $100 short. I turned the store upside down, called my districts manager, loss prevention manager, tore the store upside down again and freaking agonized over a stupid $100 for 4 days before the bank called and said THEY made the error and there were "no problems". I let that bank manager have an earful for a solid 30 minutes about how the "no problem" was a HUGE problem for me for the better part of the week, how I was under scrutiny for theft, how I had my employees under scrutiny for theft, and all she could do was apologize. That totally sucked.

I went to an ATM last night withdrew 600 fucking machine only gave me 340 it jammed with my cash I got no receipt so im in a simular situation now I have to wait for the system to do some automatic credit thing and if it doesnt then I have to fill out these forms from hell.

Plain and SIMPLE ATMs suck Period. if possible deal directly with a human :)

Damn too late to edit. I meant to say I always deposit my checks at the ATM at my banks local branch only. Not just random or unknown ATM's.

I do believe they have cameras for the tellers but outside cameras are a little different...best wishes to get this resolved and in the future make all cash deposits in person :)

about 4 years ago my bank lost a check for 1300 bucks. I put it in the night drop box and the ignorant twat that emptied it dropped my envelope behind a bunch of boxes and didn't notice......After raising hell for about an hour talking to just about every employee there they found the shit. Ever since that, I do deposits face to face

Ask your bank point blank if it is worth losing a customer.

Just some tips (had a gf who worked at a bank):

1) Always use a teller. If you are inside, right down his/her name on the receipt. This way if you have a problem you walk in and say my deposit was with Megan at this time and date.

2) Buy extra deposit slips from the place you buy your checks. Using the bank ones where you right in your account number can get messed up. They use computers and scanners for most of that stuff and it is easy to get deposited in the wrong account. Costs like $10 for a box of 1000.

3) Always write your account # on the back of your checks when endorsing if you don't have a stamp.

I think we all trust banks too much. The truth is that most people working there are $10/hour people who probably don't care too much about your money.

Ok, you lost your money right inside their premises... Cool. :pimp

#3... Always do.

Damn that sucks and I hope that you can get your money back.