I Will NEVER Use Epassporte as My Payment Method Again...
 

Ok, so here's the story..

Someone paid me thru Epassporte for $469

Received the payment. But a few days after. The $469 was send back to the sender (as reflected on my Epass Acct Statement)

I called Epass Support (No toll free outside US so I made an overseas call) and found out that the person who has send the fund uses a hacked credit card and that Epassporte is the one responsible to the deduction on my account. They said that the money that was sent to me was send back to the person who owns the credit card. They didn't even inform me about this. So, If I did not called them, I will never know what happened with the fund that was deducted in my account. Damn.. Just like that, they can take away your money without even letting you know why they did.

$469 is $469.. I didn't just ask for that money. I worked for it and besides, they're the one that should be responsible for the security and safety of their system.

Well, I guess it's too late for that money to go back into my account right now. So.. I just want to say that from now on.. I will never accept payment thru Epassporte and will never leave any money in my account from them.

whoa. that sucks big time. who's the guy who initially sent you the money via epass?

that fucking SUCKS :helpme good luck getting it back

Damn S2O, sorry to hear about that bro. That's really messed up :(

Go after the guy who sent you the money

Alot of problems with Epassporte lately it seems. :disgust

i try not to use them...but every month or so I end up needing to use them for something

I try at all costs to avoid epassporte though

the guy's email add is [email protected]

obviously the owner of www.acefree.com
and owner of hidden-voyeur-cam.com (the project he contracted me with)

That could have happened to you with any given payment option

Long live epass

you expect to keep the proceeds of a fraud transaction?

emailed him. but i doubt that i'll get a reply. :Oh crap

that sucks man...

Congrats to the winners

I don't see why you should blame Epass for this? Fraud happens in many facets, including paper denominations. Counter methods are constantly being worked on with anti-fraud software, but nothing is perfect.

If I were you, I would look over the past transaction and learn from it. Sorry it happened to you, but it really is a cost of doing business more than anything.

Hope you find a way to resolve the issue.

I got hit by a fradulent transaction on Paypal years ago(back when it was x.com) and ended up eating almost $1800. I still use Paypal today. Granted, taking 5 minutes to login to Epassporte sucks, but I'll still use them as they are cheaper then Paypal.

nope. i just hope that they should have at least informed me about it. i'm sure all of us will not like if one time you login on your epass account and found out that your money just disappeared without knowing what happened.

so what happened to epassporte's authentication procedures which obviously didnt work in this case?

I Love My Epasspote Card

epassporte should have a system in place verifying whether a credit card it legit or not.

if a dealership sold you a stolden vehicle they would be held responsible.

damn that sucks!

that's what I was thinking... what is epassporte supposed to do, take the loss for themselves every time? Gotta watch out who you do business with, scammers make a good living off suckers.

exactly.. :Oh crap

So you would get to keep the vehicle?

Whoa people... get a clue please. This is common practice for a biller/processor to reverse the charge in your account when it's fraudulent. It's called a chargeback - and saying that Epass should get a verification system in place if quite funny when they probably have the best one in the industry.

By accepting any kind of payments from an IPSP, your own merchant account, Paypal, Epass, etc... you expose yourself to chargebacks. This is knowed and it happens all the time. Just writte it off, like every paysite owners do with the chargebacks as well... this ain't different.

no, you wouldnt,

in this case he didnt get to keep the money.

uhmm how can you tell if the one that you're dealing with is a scammer?

Wtf did you think happened? It failed obviously - like it fails less than 1% of the time for every major processor in the industry. You guys are making big drama out of nothing really.

True

Adding a CC to epass is a difficult procces

This is really not cool when it happens to anyone

You can't always tell. No one should fault you for getting scammed, that happens to everyone.

I just don't understand blaming Epass for doing what any processor or bank would do.

two types of authentication procedures failing.... i feel assured already x_x

exactly my sentiments:thumbsup

this is the guy you should be posting about:2 cents:
the guy's email add is [email protected]

obviously the owner of www.acefree.com
and owner of hidden-voyeur-cam.com (the project he contracted me with)

exactly, anyone who own's a stolen card can request a chargeback anytime
without you being informed. rule # 1, not everyone in the business has good intentions.

go after the scammer, not epassporte. so far, we never had any bad experiences with our account.

:smokin

Exactly.. You can't tell.. Ow again.. I'm not blaming Epass. I just don't want to use them as one of my payment option.. Coz you'll never know how many scammers out there who will use them again in the future. :winkwink:

Well if you're worried about this, then just don't do business. Because this shit happens all the time with every single processors - it even happens irl with fraudulent checks and what not.

What do you expect Epass or any processor to do when someone is using a stolen CC that hasn't been reported stolen - there is no way for nobody to know that the card is fraudulent. Epass like every other processors are using top-notch fraud scrubbing system and will catch a lot of fraudulent transactions and adult processors are better at doing this than any other online processors.

Shit happens, it sucks... write it off and move on.

Here is even more fucked up situation that happened to my account :

Some asshole sent me $$$ from a hacked account . The same day I was making a payment to someone else . As a result they blocked my account and account of the guy who I sent money to as well. Was trying to resolve the problem for several months and then just gave up and erased the word ePassport from my vocabulary .

Here is a big "Thank You " to ePassport crew : :321GFY :321GFY :321GFY

I agree that E-pass has been having a lot of issues lately. But the only thing that E-pass should have done was put an e-mail in your account explaining why they took the money back. It is not thier fault that the guy used a stolen card, and as soon as they found out, it seems that they did the correct security thing, and returned the money.

Dont totally slam e-=ass on this.

i hope harper is smarter than you

Blame the sender not ePassporte.

B

You could keep accepting it, but not delivering until the money is CLEARED from your epass account (like if you transfer it to your bank, or withdraw it or whatever and have success).

Like a check hold time or whatever.

Ow, I almost forgot.. They blocked my account too. :thumbsup