Hosted at Sagonet? Whole &%$! datacenter is down
 

grrrr.. see topic

Gotta say - first time anything like this has happened to me in about three years. Sagonet has always been pretty reliable.

So did they forget to pay the power bill or something? Someone cut a fiber? Why is it down?

No idea.. I talked to my reseller who talked to them - they didn't have time to go into detail.

Is Flashcash.com hosted there? It's down as well.

fuck, i wish i backed up...

www.flashcash.com [207.150.181.34]

arin:

Sago Networks SAGO-20040121-1400 (NET-207-150-160-0-1)
207.150.160.0 - 207.150.191.255
Rhino, LLC SAGO-207-150-181-0 (NET-207-150-181-0-1)
207.150.181.0 - 207.150.181.255

Damn that sucks, I had it happen one time about 5 years ago and it is a pain in the ass with the customer service e-mails and the webmaster e-mails, and that is if you keep your e-mail seperately on an inhouse server and not theres. Otherwise everything gets bounced.

G

Just wait, Veterens Day and his fake nicks (simple simon) will be hear to whore ISPrime.

unable to view flashcash.com from here too.

Who hosts there anyway? Their lines are the worst I've seen yet, timeout galore.

If you host at Sagonet you're just asking for problems. The money you save can't be worth the constant downtime you're getting there.

yep it's all down. this sucks

This is the first time Sagonet has been down for me in three years. No complaints. Shit happens.

But I'm still upset :)

Mostly because I had work planned for today. I guess I'll do laundry!

Everybody's host "is the best!" until things like this happen. While it is unfortunate, it can and does happen to everyone. If it happens a lot, well obviously it is time to go, but if this is an isolated instance, don't judge them by the downtime, but by how they react to it and make up for it. :2 cents:

go this in the mail:

Dear Valued Customer,

The following maintenance has been scheduled.

Sago Networks router code maintenance notification - Tampa, Fl facility.

Dates: November 13th 2005
Times: 12:00AM to 6:00AM
Maintenance: Core router code upgrades and BGP peer maintenance.
Impact: Major. Customers will experience several instances of network unavailability in durations of 5 to 15 minutes per occurrence.
Sago Networks maintenance ID: COP-63705-228

If you have any questions, feel free to call Sago Networks Network Operations Center at 866-510-4000 and refer to the above maintenance ID.

Regards,

IP Engineering
Sago Networks

Sunday morning.. I should have guessed it was maintenance gone bad. As I mentioned before, stuff happens.. I'm pretty happy with Sagonet overall. I'm sure they'll get it fixed soon.

http://www.addfreestats.com is down too....
damn i need my stats...

ya its down from NY as well did they send out a maintenance notification prior to the work being performed?

they added saavis to the blend (saavis host the nyse and other biggies)
apparently its causing some routing issues

i havent had a reply on when they think it will settle down

they sent one, fairly last minute

I got my notification several days beforehand, not last minute.

still down. booooo

i just got this...

The upgrade this morning was a mass-software upgrade in preparation for some large additions to our network and to maintain some general housekeeping.

The upgrade path was pretty clear cut and, as usual, verified by a third party. The initial upgrade was successful, but around 3am EST certain routing loops causes unusually high processor utilization. This issue result in the datacenter's decision to back out of the upgrade. The process of downgrading the software on the core switches was impeded by a version mismatch between previously existing firware on external routing cards and the management software on the switch itself. This left the datacenter in a limbo between two versions and an inability to reimplement the original code. They are currently waiting on a software patch to be written by the manufacturer to enable to either go full forward or fall back on the old version.

Right now, the most obvious symptom of this condition is packet loss. The datacenter are working with the manufacturer, who is onsite, to resolve this.

We apologize for the on-going issues and will update you as soon as we have more information.

I got the maintainence email almost a week ago.

So a planned maintenance fucked up on a biblical scale.

Here is an update for you all:

Latest updates are that Foundry believes to have identified the cause of the software issues, and will be correcting them. Though this certainly has not gone as planned, we will post a full update as to the process, problems, and resolutions that we have undertaken with this upgrade. The matter will be resolved as quickly as possible, technicians have been working on things round the clock, and will continue to do so. This is not something we are taking lightly, and have deployed every available resource to fix things as quickly as possible.

Thank you,
__________________
Matthew McCormick
Director of Sales
allmanaged.com / sagonet.com
[email protected]

Yes, we (FlashCash) are hosted there, and we were notified of the scheduled maintenance.

I have been in the hosting industry since 1998, so I know what it feels like when scheduled maintenance turns into a fuck story.

Sago rocks, plain and simple. Unfortunately growth always has pain...

Although with redundant routers it should not be a problem I wish Sagonet good luck with restoring the firmware.

Redundant routers don't help if your routing setup is buggered. :)

How's it all going?

They're fucking scumbags. Host more botnets and scam pages then anyone else. Probably being ddos'ed.

find one clean hosting comp that has not never had an incident with botnets or scam pages

retard

They really need to fix this shit soon!!! got damn it :(

Can We Have An Update Please?

Bumpo.

Thanks.

isn't it cool how you can get the manufacturer of the product on site to fix shit when you have money?

that would be like being bill gates and having a dvd player fuck up on me, and calling sony....and sony sending one of their techs out to fix my shit..

haha

I guess as one of the big guys you get extra service and good servers from them. If you are not that big in this business Sagonet is a company I would never ever host anything again. I have been with them for a while but there were far too many problems that had nothing to do with the admin of my server. Too many downtimes, it seemed that everytime they needed to do some maintenance the whole system f... up. They also several times billed my credit card twice for the same period. I got the refunds but hadn't I noticed...
I have now moved to a European host. Same money, or even slightly less, much (!) faster servers. Just by moving away from Sago my income has gone up by about 50%!

Does anyone have a phone# for them that DOESNT go to an answerring machine?

Just hit 17.5 hours downtime

17 hours is a looong time

:mad: Sago Can We Be Notified Of What The Fuck Is Going On Please?

Time to look at nat-net.

I think they asked him to stop posting about them and to remove his sig because of how retarded he makes them sound. :2 cents: