More 'fun' with iBill
 

Just to pass along an update regarding my ongoing 'fun' with iBill lately in my renewed attempts to claim revenues owed to us from last year.

Subsequent to Mitch Siegel from iBill posting here in GFY that he would handle any inquiries about back revenues owing, I went ahead and contacted him.

We're now up to 5 emails having been exchanged at this stage. Despite providing him with email attachments of iBill's own webpage that clearly indicates the amounts owing to us, he continues to send emails asking us to send documentation to illustrate the amount.

Instead of paying the amount owed, instead he spams me in his email by constantly asking if we'll consider using iBill again as a transaction processor. How fucking galling is this?!?

I've replied to the spam with - "Let's get the revenues that are owed paid first before we'll even consider using iBill again as a processor." But after saying that, his very next email asks once again if we'll consider using them.

Still no payment.

The 'fun' continues...nothing ever changes.

I have the same conversations with the phone company every few months.

they are using that same tactic with a few very good friends of mine. they want to use your money as bait to get you processing again so they can make money to pay people. it is obvious they don't have money to pay everyone out and start over. i've heard this from a few places.

Fuck iBill and their never ending string of bullshit, lies, and deceit! :321GFY

Just curious...

Isn't ibill the largest shareholder in XTV, wouldn't that mean everyone that ibill owes money too technically owns a bit of XTV

They own 22.2%, not sure if that makes them the largest shareholder, but it's pretty significant.

So I should be anticipating a phantom shareholder dividend check from XTV very soon, too
:1orglaugh

After an exchange of EIGHT emails between myself and Mitch Siegel at iBill, this morning I received this email:

------------------------------

Hello,

You have reached a mailbox that is no longer in use. If you are an iBill client and would like to speak with someone regarding you account, please use one of the below methods or visit our website at www.ibill.com for more information concerning the company.

Sales
Within US 954-363-4400
Toll Free 888-237-1764
Email [email protected]

Client Services
Within US 954-363-4949
Toll Free 800-764-4266
Email [email protected]

Main Office
Within US 954-363-4400
Toll Free 888-237-1764

Regards,
Internet Billing Company

------------------------------

".....regarding you account" (real professional business correspondence there, Mitch)

For a failing company that is trying desperately to project a positive image to the industry - this is definitely not the way to go about it. They bait us in to wasting our time contacting them with the hopes of eventually getting our revenues from them...only to pull stunts like the one above.

There you have it folks. The current state of iBill in a nutshell.

As if we all needed a reminder, huh?


SilentKnight

www.kastlearchives.com
www.fetishopolis.com
www.chamberofchains.com

So Mitch was a bot or jumped of a bridge after realising the shit he got into.

This story never ends does it.

One day a new CEO hops along on a tradeshow and one ex-Ibill customer will freak.

This is a total loss? I doubt that money will ever be paid out. I am not going to comment on this much further?

It is sad though considering that IBill was once one of the biggest and best.

good luck with that mess

All I can say is I am glad no processors owe me any money.

Its bad enough that iBill refuses to pay webmasters what they owe...but then its adding insult to injury to make public posting (such as those by Mitch Siegel and Andrew) that prompt those of us who are owed money to waste even more time exchanging emails in fruitless efforts to resolve things.

My efforts here aren't "crying in my beer" (we've long ago written off the monetary aspect and have since moved on)....but more to keep the public spotlight on these audacious and devious crooks.

Chances are we'll never see a dime of what is owed to us. But if we can help prevent even one webmaster from considering using iBill as a transaction processor - then I'll settle for the cathartic satisfaction of turning away potential business for them.


SilentKnight

Silent Knight,

Your file has been referred to [email protected]

Thanks.

Thanks Mitch.

How many emails must I exchange with mwaldman before his company email is deactivated? Just curious so I know how much time and effort to allocate.


SilentKnight

:1orglaugh :1orglaugh :1orglaugh

You experience is classic iBill SN!

The level of utter incompetence (or denial - chose which!) is beyond rational - it's just bizzarre.

A guy who has to ask his debtor for documentation illustrating how much he owes... well... it's too sad. Was iBill not the company who were being paid to process and manage client accounts??? Duh??

Seriously, I'd keep giving them rope, but take whatever action you need to recover your debt, and, during this process, if there are any offers from iBill that involve stalling or ceasing legal action, - decline their kind offer and go for the lot plus legal costs and interest as the court permits.

Talking to iBill employees is a total waste of time - they still deviate, lie, find excuses for every occasion. It's a quaint iBill tradition.

Funny that this company doesn't understand the value of good branding and marketing- which is truly a shame because this company has a real potential to get some business back and yet they screw it up by holding people's money hostage.

I have three ideas off the top of my head that can make IBill a respected and trusted processor- IBill most likely can't afford to pay for my consulting- but if they could , they'd see some real good ideas implemented to get their big boys back- and newbies sending all day...

Who the fuck is mwaldman? Another short timer?

Don't hold your breath. :2 cents:

And good luck

Remember the Monty Python "dead parrott" routine?? iBill is a dead company with rigor mortis already set in.

Got little doubts they will either (a) end up terminated or (b) be purchased for 10 cents by an unsuspecting buyer and he will spend millions trying to build from scratch.

Want to enter the processor biz? Buy a clean corp, capitalize it will millions and and start negotiating with banks - it's cheaper than trying to revive a dead parrott.

isnt ibill the biggest shareholder in XTV ? couldn't ibill payout its obligations by paying what it owes in stocks ? especially since it seems ibill spent all that money at the exact same time they stole it from thousands of webmasters

Excellent sentiment and one i hope many webmasters will try to emulate.
Lets keep these assholes on page one of all the boards until they pay up or shut up!

This is some fucked up shit yo.

They could be salvaged if they paid what they owed. Once everybody that got ripped off was paid up in full, then it would be hard to slam them. I am sure some would still since what happened was inexcusable. But, until then, their name is mudbill.com .

Maybe there hoping we all forget and use them again.

Their tactics obviously defy all business ethics. Its the hallmark of a company teetering on the edge of insolvency - rearranging chairs on a ship that's going down...while still inviting others onboard!

We've been through all this with iBill back last fall. We jumped through hoops, wasted time and money on phone calls, effort spent exchanging emails, being shuffled from one jackass rep to another in a bizarre version of a corporate shell game. Its nothing new. This is merely round II with us.

We put food on their fucking tables since `99 with the fruits of our labour...and this is how we continue to be treated. No gratitude, no accountability...nothing.

I'd dearly love an iBill rep to show up at one of our BDSM trade conventions. Imagine - a large room filled with pissed-off sadomasochistic specialists they owe money to...and an iBill rep. Tell me that's not an entertaining photoshoot waiting to happen.


SilentKnight

(sticky-note to myself: invite iBill to next BondCon event)

www.fetishopolis.com
www.kastlearchives.com
www.chamberofchains.com

Hey, Jeff, email me at [email protected]. I'll put you in touch with her. This goes for anyone else who is serious about business dealings with iBill.

Why do YOU need to be emailed in order to contact HER when Mitch Siegel gave out her email contact earlier? ([email protected])

Just what is your function blackbike61?


SilentKnight

www.kastlearchives.com
www.fetishopolis.com
www.chamberofchains.com

Looks like mitch passed the buck here

I'm really just trying to help.

Same experienced here! Goodluck!

Zing! :1orglaugh :1orglaugh :1orglaugh

:1orglaugh :1orglaugh :1orglaugh :1orglaugh

ZING!! :thumbsup

:1orglaugh :1orglaugh

Wait. Would that be SSC or is there a point where we stop caring about that sort of thing?

Mental note: Volunteer to go in iBill's stead

bump 8chars

iBill - Still Trying
 

You might think I'm a sales rep for iBill. Not the case, however I do have a connection with them. If everyone (this means you) did their due diligence and took a look at the situation, they would see that iBill could have declared bankruptcy. Instead, Interactive Brand Development Inc. (IBDI) bought iBill and took the blame, the shame, and the DEBT. The new iBill is doing it's best to compensate people who had loses. And to a lot of you out there the taste in your mouth is far more than bitter. But you have to understand that in good faith, IBDI wanted to right iBill's wrongs, and reattain the clients who used to believe in their services. I know I'm going to get a lot of Fuck You's for this post, and that's fine. But everyone is given a fair share here, and even though this is my first post, I hope you will all respectfully read what I said and not become hostile. For the record, iBill has scheduled pay-outs for clients who are owed money. So for all you non-believers, keep not believing - but when your check comes your tune might change, and then everyone will see that iBill is back, and this time it is for real.
Please check out this article for more info on IBDI and iBill:

http://www.primezone.com/newsroom/news.html?d=76967

See Sig.

fuck ibill. they fucked everyone and now they can fuck themselves.

The iBill that you are talking about is no longer there... Old management working for all of the companies you have so much trust in... Wait til it happens with them too!!!