Ok is it just me or Is CCbill scrubing rather badly
 

And CCbill dont offer to look into it or offer to contact me because you never fucking do it.

:helpme - no problems that I've noticed -

I probably need to call their support.. my traffic has doubled through SE and good recip links over the last three weeks. My sales have gone completely to shit. Doesn't make much sense.

I'm getting almost twice as many clicks to the sponsors.. waaayy under normal sales with half the traffic for two weeks now.

:1orglaugh

CCBILL is a mystery.

Yes, we were in the CCBill offices today, and I personally saw Ron turn up the scrub dial on the thermostat in his office. He also keeps a dart board next to his desk, so he can choose the rate for each scrub change.

They don't sit there with a button, playing with their policies and algorithms just to mess with you. The more money you make, the more money they make. :helpme

you may want to check the final destinations of your traffic, 404's, errors, shitty changes, etc... :2 cents:

Drama? Yes, I think it is.

I agree today is a slow day -- but with the amount of money I owe in taxes, I'm not in a buying mood today either!

Steve Lightspeed

My sales were double from yesterday. It comes in waves.....

With all this discussion. Has someone ever come up with hard evidence of scrubbing from CCBill. How do you prove it? Have twenty friends sign up and see who doesn't get billed? :Oh crap

it's obvious to people when CCBILL goes into one of its 'moods'. and most of us really don't know much of what's entailed in being an IPSP. We all know they'd like to be pushing through as many sales as possible - but it wouldn't hurt to know why and when this happens. Frustrating for people who have bought major spots on big TGPs to be at the mercy of a third party processor, frustrating for everybody.

I would say it is not IPSP that changes, but the quality/status of the surfers credit, including monthly patterns based on their income and spending. :2 cents:

when Im 14,000 to 0 over 4 sponsors that Ive been using for years and have a average of 400 to 1 with I begin to wonder.

CCbill looking good over here, probably close to one of my top 10 sales days...

today hasn't been the greatest with em but I have periods of 2-3 days kicking ass, then 2-3 of suckass days. Up and downs

Ccbill is always pretty good for me but does scrub a little extra hard. Most of the signups that ccbill rejects for my site (maybe 90%) go through a backup processor and go through clean and never have a problem.

My only problem with ccbill is that they accept a lot of questionable billing practices (having an asterisk instead of explaining that it is recurring, etc.).

Those sites I would assume have a higher chargeback rate forcing ccbill to scrub a bit more on the rest of us - in other words them allowing that is costing me money. :mad:

do you have an example of this we can see?

thanks

Uh, I hesitate to pick on anybody cause its some well known guys here...

But the signup looks like this:

30 days recurring at $xx.xx
90 days non-recurring at $xx.xx
30 days* at $xx.xx

The asterisk on the last one leads to a note buried at the bottom that this is also a recurring membership, but its obviously designed to trick the surfer.

You're not alone. My traffic was great the last week and sales sucked ass.

But I honestly don't think it was CCBill.

Exactly. :)

I have noticed this too.. I have tripled my se traffic to ccbill sites.. normally converting at under 1:100 ... this week.. ccbill sites 1:500

ccbill scrubs each webmaster, and each webmasters subaccount differently. They do this so its virtually impossible to figure out when they scrub. If they did it all at once it would be so easy to fraud them, or, webmasters to get together to swop info and switch them in the casgade, by which they could loose 100's of thousands of dollars.
Usually a post like this will not get you answers, but what it does do is calm fears at least. I mean if Steve is having a bad day, I dont feel as bad :) lol
cheers
Duke

Thats only half true. Their first overriding priority is protecting their merchant account, and to do that they have devised a scrubbing system that I feel is pretty intense. Basically if you get a CB with them they will scrub you dramatically and drastically. I have noticed this time and time again. Your account needs to fall into 'safe' parameters with them or else you will be scrubbed raw until it does.

However what really pisses me off are the times when its obvious that their scrubbing umbrella affects you and your sites yet you had no CB's at all lately. This I am guessing is being done to get their overall CB ratio picture in line with safe parameters. Thats when I feel innocent webmasters are suffering at the hands of those that have higher CB's rates as CCBill is trying to protect its overall merchant acct.

:2 cents:

CCBill are doing what they need to do, to keep their bank happy and thus stay in business. Personally, I would prefer having to deal with harder scrubbing, than facing another large processor going under :2 cents:

The best way to deal with the scrub, is to speak with your rep. They are there to take care of you and your money :)

Guess what. High traffic or low traffic doesn't translate to high sales or low sales. What it translates to is simply high exposure or low exposure.

Sales come in when you've beat that site into that surfers head 20 times and one night when he's really horny, and his wife's sleeping, he comes back to that site you've been reminding him of, and he rewards you with a signup.

Bottom line, sales don't correspond with peaks or valleys in traffic.

I'm seeing the exact same thing.

Bake

Hit me up on 211 172 496

I've got a link for you that you might find interesting

i actually converted good today :thumbsup

My CB+Refund ratio is generally low, actually 0% in March and April. But I see tons of declines and rebill fails lately. Most of declined people could join via CCbill in the past. Sometimes my backup processor brings twice signups than the primary processor CCbill.

I also think that people in some areas cannot see the signup forms sometimes, because I track all clicks to join buttons, some guys click the same button several times with 1-2 minutes intervals.

For a start Im no newbie Ive been in this buisness for 6 years and I have never had stats of 14,000 to 0 come on now that 14k of hits and not a single sale in a day?
Thanks for advice and I do understand but it dosent mean Im not pissed Im pushing over 10 mps in BW per day and I still have to pay for that. This is my personal account we also run a another account for the office here and its more and less normal with the same or simualr sponsors.
Rant over Im off drinking.

Something also to remember is that it's TAX TIME!

Ain't nothing that will wilt your dick like a shit load of money going out for taxes. So, even if your just paying $1000..that's a lot of money to a lot of people, and cuts down on their discretionary spending.

two words: cascade billing

for the record ccbill is my favorite.

I had more rebills than sales, even traffic is higher :eek7

Weekend was bad, sunday and monday good, tuesday catastrophic.

Getting used to it, and learned that spread the traffic is the only way to live with it.

I think they did or are doing server maintenance sometime today. Maybe a ccbill rep can come on here and report if that will screw up the stats, or cause a delay in reporting sign ups, today.

No need to get all sarcastic and shit, you dont hold the candle in Rons office
so dont talk shit like you know any better, for all we know he could have
updated his scrub list with another reputable source, or added a new scrubbing
formula.

"The more money you make the money they make"? You are once again an
idiot because a better scrub system will prevent chargebacks, refunds etc.

lotsa tempers on this thread

fusionx - here is the person that stole your sales ;) lol j/k

Odd actually, my stats appear to have frozen on one program, I clicked a sponsor link on my site to test this and it still hasn't updated my stats...

Been like this for 2-3 days

Rebecca they freely admit to scrubbing.........they'd be crazy not to and would lose their merchant account overnite if they didnt and would incur massive fines from visa and mc.

Its the process of them doing so that has everyone up in arms, not to mention the incredible inconsistencies that drive us webmasters crazy.

.........and i'm talking about scrubbing, not shaving. there has been no evidence presented of them shaving.