WTF is up with moniker?
 

Wow can some one smart please tell me how to renew my domain?
this new admin is a nightmare

http://wiki.moniker.com/index.php/Faq:renewdomain

LOL this is some kinda joke. I am staring at it and spent 20 min trying to pay to renew

It may take a while to complete.

https://www.namepros.com/threads/the....825004/page-2

Wow I guess I am not alone LOL wow just wow
Why did I leave domains there after Bari left

I thought Moniker was renewing everyone's domains, even the ones people didn't want to renew. :error

Moniker is fucked up. last nite they renewed a domain I didn't want to renew and renewed another domain multiple times that hit my cc w/ duplicate charges. I got an email from my cc company about it and my cc company deleted all the charges thinking they were fraudulent. so now I have no clue what's up. I spent over an hr today on hold trying to reach a Moniker rep. they can :321GFY

Given all the things at Moniker that don't work, the right question would be "WTF is down at Moniker?".

Lol that registrar

I haven't been game to load the site, but I am mystified at the new style emails they have been sending me:

Your domains / hosting products / SSL certificates will expire soon

ICANN ERRP for the domain xxxxx

I'm trying to understand wtf are they talking about "ICANN Expired Registration Recovery Policy" for a domain which is not expired. Is this supposed to scare me into renewing them?

WHy did I not move my domains years ago.

I have domains expiring in 6 days so it's come to the point that I *must* use this new interface. Wow. I'm also having trouble figuring out how to renew a domain, like, y'know, one of the most common things a customer would want to do? Possibly one of the ONLY things a customer would want to do?

So far I've managed to-

1. Set 3 domains I want to renew, but only "at expiration"

2. Set 6 domains (including 3 I want to expire) to renew immediately (on the previous screen those 3 doms I want gone were unchecked!!!)

I just want to select 3 domains to renew immediately. I don't want this renew at expiration shit, nor do I want you to bundle in domains I haven't selected. Why is this so hard? :Oh crap

You Just Got BareBacked BareBacked

I managed to get only the 3 domains I wanted, for immediate renewal, but when I click on Submit it just goes back to the list of domains, and my shopping cart is empty. None of the domains are showing ORDER like the example vid from above.

Jesus fucking christ. TAKE MY MONEY!

edit: looks like my attempts at submitting have actually "renewed" the domains... I have 3 invoices on my account, and a bunch of emails... some saying invoices were cancelled. I just want to (a) select 3 domains and (b) pay immediately. This is fucking ridiculous.

Invoice #1: renewal for one of the domains I wanted dropped
Invoice #2: renewal for one of the domains I wanted to keep
Invoice #3: renewal for 3 of the domains I wanted dropped

No sign of the other 2 domains I wanted to keep, even though I submitted that request.

And according to an email, one of the domains I wanted to KEEP has been CANCELLED. I certainly hope that refers to payment, and not the domain's registration status.

I shouldn't have left this, I should have moved everything immediately.

YES I feel I am still getting it bareback

I cant believe this downward spiral of this company
:mad::mad::mad::mad:

If you don't take action and transfer out, you're going to be saying the same thing again in the future.

Moniker is a total clusterfuck. I still haven't received any renewal notices since May 31st for domains that expire in the next 30 days. More transfer outs pending.

good luck getting your names out. I think the private whois email forward is broke. I tried to get mine out and never got the confirmation

I don't use WHOIS privacy, so fortunately I haven't had that problem. My 1st batch of transfer outs are complete. Can you turn the privacy off temporarily just to get the EPP codes to transfer out?

New owners. New interface and you are the alpha testers.

After my first experience with them 6 or 7 years ago I knew they were crap; not sure why they has so many fans. Bari was the only good thing about them.

I've been with them for years.

The other day I had to jump in to setup some custom name servers and I was literally clicking around for 20 minutes before I figured it out.

I felt like a n00b!

this has been an issue for me for yrs w/ Moniker, I've only been able to move one domain out of their hostage situation. and I've sent in ticket after ticket to get the same b.s. responses or no response at all. I won't even go into the recent debacle w/ domains lost, overcharging my cc etc

well i've lost 2 domains to moniker now. despite renewing them they went into redemption anyways. i have another one i paid to renew that is not showing as renewed in whois as well, no replies to tickets and i refuse to spend hours on the phone for nothing to happen.

I've been keeping a good eye on the domains I (somehow) managed to renew a couple of weeks ago. They did get extended a year.

I'm so glad I don't have a valid card on file, because they would have charged me for domains I didn't actually want to renew.

Their stupid system emailed me a reminder to keep WHOIS information up-to-date... for 4 domains which had just dropped.

I need to finally get my ass in gear and start transferring domains out... just spent 5 minutes but figure it's easier to ask here.. how??? I see where to transfer in, but not out/getting the authcode

ok as per usual, found the answer 30 seconds after posting.

Does she still work for them??

I suggest you file a complaint with ICANN

See sig and forget the nightmares :)

Bari left a couple of years ago and is now at enom.

Wow, that's fucked up.

Did your renewal jobs complete with charges to your cc?
Was there a grace period after expiration? How many days?
Was it listed for sale at SnapNames before going into Redemption?

Until the domains actually drop, you haven't lost them yet. You should get ahold of Bonnie Wittenburg at Moniker and force Moniker to eat the Redemption fees since it is clearly their mistake.

well the whole thing was a mess. with one domain, it looks like it went into redemption before i renewed it. however i paid to renew it and when i checked a few days later, it said it was in redemption since a couple of days before i paid for the renewal. i'm not sure why i was allowed to renew it if this was the case.

the other domain was an even bigger mess..this one i never actually renewed because there was no way to renew. while all other domains have the option of renew at expiry/immediately, etc this one just had a blank space where that would be. the expiration date listed was also wrong but it wasn't in redemption or anything. i submitted a ticket about this a week or two ago but no reply and then it went into redemption.

the last one, i paid for renewal but is not showing up as renewed at the registry. its not in redemption yet so if i don't hear from them soon i guess i will have to call if i don't want to lose that one too... though i still could anyways since calling seems to accomplish very little aside from 'escalating' the tickets.

Can someone let me know where to get the EPP code from moniker, I cant seem to find anything that says EPP code or transfer out. :helpme

click on a domain, then 'advanced' up top, then you'll see 'request authcode by email'.

I can get the auth code from Moniker ok and add it to my new registrar but I get nothing else after this.
I use Monikers whois privacy and it seems the emails are going to the whois email addy rather than mine.

How the hell do I get these second codes via email?

Bump for this. Has anyone managed to get their domains out yet?

Yes. I have moved out the first handful of domains, but have a couple of hundred left to go.

Even that took three attempts as they were 'mysteriously' not sending me my EPP emails.

:disgust

I don't use Moniker's WHOIS privacy service, so I don't know if this is possible. Can you toggle the WHOIS privacy off/on to get the required codes by email?

This is what I'm struggling with. I can't disable privacy.

Anyone figured out how to do this?

agree :thumbsup:thumbsup