National Net Hosting... Bad choice?
 

Anybody have experience with National Net? I know you guys do :)

Their support seems really really really horrible. Really really horrible.

never heard of them b4

I use secured but it isn't managed. PheonixNAP, CCBill owned: http://nokk.com/hosting

heh, I don't use them but there are guys spamming/praising them in every hosting related thread.

First I've heard of them :)

Yea, I really need something managed.


Well, I am not sure why. They can't setup a damn server and are really unresponsive. Very frustrating.

National Net is by far the best.

/thread.

Great so you sent the batcall and they can rig up his box then?

Interesting. Not getting that feeling from them right now.

Hi Validus

I'm sorry that you're having issues. Can you please email me at bill AT nationalnet DOT com and reference your ticket number and tell me what is going on?

Thanks

-- Bill

Sure does not sound like National Net. Over 10 years and I can't remember a ticket time over 5 minutes for a response. With Bill on it, he will get to the bottom of it.

If this is who I think it is, we have been waiting to hear back from you guys with regards to some questions we have about your new server. I also have personally called a couple of times as well and left voice mail.

Please do email me though so we can move forward with getting you completed.

Thanks

-- Bill

Hi Bill, thanks for the quick reply. Much appreciated.

Email sent. Just need to get the two parties talking directly. We aren't good middle men.

Kevin

gfy always works when shit is too slow :1orglaugh :thumbsup

Bill called us and solved it all.

Very impressed. Wow.

We are now Bill fans for sure.

Thank you very much.

Hi Kevin

Thanks for taking my call and I am glad we got it worked out for you and cleared up the confusion.

" We are not Bill fans for sure." - I hope you meant "we are NOW Bill fans for sure" :-)

Thanks

-- Bill

Bill rocks.

Edited. See, I don't know how to spell :)

Thank you again. For sure a Bill fan!!

Yes, so it would seem. Very impressed and glad to have been introduced to Bill :)

they are BROS

can't rely on anything these assmunchers say

Another GFY success story.

never had any problems with their tech support - that said I signed up probably a decade ago and think my server is still a first gen pentium :/ I use them for side projects - my heavy hitters are all in a cluster with another provider and AWS.

Natnet´s got wonderful support, 5 minutes tops and someone is on the case.

never really had issues with their support :2 cents::2 cents::2 cent

This is complete bullshit.







I had to wait six minutes once.

They suck balls! Used them and left...NEVER looked back!

You know a lot people say that about hosts here and Nat Net is the only one I've found that to be true. Now I haven't used them in a few years but when I stopped using their service I had over 150 tickets and I honestly do not believe it took longer than five minutes for them to reply once. They didn't just respond with a quick "we'll work on that" and have the issue sorted out 5+ hours later either. When they said they would work on it they did immediately.

NationalNet is terrific.
They have the best support of any company I work with...

This is almost a funny thread, Knowing the guys at Nat Net for more than 15 years I want to share a quote from Tony (CEO)


"If a phone in the office rings more than once, someone will be explaining to me why that happened"

yep that quote was the first thing I thought of as well when I seen this thread. I think I still have the magazine that that article about NatNet was in.

But, I am sure, they can rely on your thoughtful response:1orglaugh


F.U.B.A.R. Hosted on National Net:thumbsup:thumbsup

"Oh...sorry Tony...I was taking a shit and battery on the cordless phone died."

Tony, "Next time wear depends and shit your pants like your job "depends" on it.." HEHE

I am guessing this thread is a joke? They have the best support of any host I have ever used . Not only am I a huge pain in the ass but I am also cheap.
They treat me great and I have been with them 5 year or more

I tried pretty much all the big guys in the past too

bro are we doing biz?

yeah... I don't know how you could ever knock the support. Been with them for YEARS and never had to wait on support. They work weekends and 24/7. Wish everybody I worked with was like Natnet.

I hear the owner is a real douchebag

can u say OXYMORON

That you, Tony?

While I dont like wearing depends, I really DO like shitting my pants... :2 cents::2 cents::2 cents:

yeah but you type slow ;P