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Old 12-19-2018, 01:18 AM   #1
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:stoned Paxum? Finally now? )))

Uno:

Hi our dear friend,

I hope you are having a great week so far. Unfortunately, I am messaging you with some bad news. As you may have already heard Paxum has ceased US banking. Because of this, we are unable to send payments through Paxum going forward.

We've updated our COB form and set up a new policy allowing for expedited check mailing (with an increased minimum payout) at no cost to you. We know that cashing US checks outside of the States can get pretty costly, so we're trying to make that as painless as possible. Please complete the attached COB form and let me know if you have any questions.

Thanks,

Daniel

Dos:

Paxum Inc has been informed by their temporary card issuer Trucash that FIS decided to restrict Trashcash-issued Paxum card usage in Russia, Ukraine and Belarus. This decision was made by FIS due to certain OFAC sanctions in those countries and regretfully Paxum was given no notice or choice in the matter. Cardholders can continue to use the Paxum card in other countries however transactions in Russia, Ukraine and Belarus are now restricted.

"We are shocked that this has happened, and we would like to reassure Paxum card-holder clients in Russia, Ukraine and Belarus that any funds currently loaded to their Trucash card will be fully returned to their main Paxum account so that alternative withdrawal options can be used. We will also be refunding the annual fee, pro-rated.” said a company spokesperson. “We will be looking into additional withdrawal options for clients in these countries as an urgent priority.” We are advising every affected user to use instead withdraw by external card to their own bank Mastercard issued card.

There is no need for affected Paxum clients to contact Paxum to receive the annual fee refund or reconciliation of their account funds as this process will be automatically performed by Paxum. In the meantime, existing alternative withdrawal options are fully functional and Paxum clients in Russia, Ukraine and Belarus can continue to withdraw funds by Wire Transfer to their local bank account or by Withdrawing to an External Master Card Credit Card."

Paxum.com Team.

Paxum Inc.

3484 Des Sources Blvd., suite 205, Dollard-des-Ormeaux, Quebec, H9B 1Z9, Canada

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Old 12-19-2018, 01:25 AM   #2
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Ummm yeah I told you so. I told you all so since I had ove $10k locker up in months in epasspotree
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Old 12-19-2018, 01:26 AM   #3
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Old 12-19-2018, 01:29 AM   #4
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Originally Posted by Sabby View Post
Ummm yeah I told you so. I told you all so since I had ove $10k locker up in months in epasspotree
I have 3 US dollars and 32 cents stuck on there. Yes, that's a real serious problem but...

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Old 12-19-2018, 03:00 AM   #5
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It's not their best year but they're far from dead . . .
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Old 12-19-2018, 03:11 AM   #6
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This concerns only the people from Russia, Ukraine and Belarus. Their operations within the EU are not affected, so they will continue to work normally. Let's not forget that the countries cited are under serious economic sanctions.
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Old 12-19-2018, 03:15 AM   #7
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Goodbye paxum!
How many time i got bad surpises ot them.
I have small summe on a blocked card.
a couple of my clients not from Eorope too.
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Old 12-19-2018, 04:19 AM   #8
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This concerns only the people from Russia, Ukraine and Belarus. Their operations within the EU are not affected, so they will continue to work normally. Let's not forget that the countries cited are under serious economic sanctions.
Australia doesn't have sanctions, or financial problems. Paxum is just crap at what they do, a proportion of their account holders can't get their money while Paxum collects fees and gobbles it all up.

I can't withdraw to an Australian credit card and EFT is not available to Australia, they have been happy to charge fees while I can't withdraw. I'd go so far as to say Paxum has become a scam.

Paxum might as well be dead. How Ruth can represent this shit dumpster fire of a company is beyond my comprehension, I guess you've got to earn a paycheque somehow even if you are selling your soul to assholes.

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Old 12-19-2018, 05:47 AM   #9
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This concerns only the people from Russia, Ukraine and Belarus. Their operations within the EU are not affected, so they will continue to work normally. Let's not forget that the countries cited are under serious economic sanctions.
Sorry. Which exactly sanctions? E.g. the Ukraine. Why is it under the US sanctions? Because Russians have annexed their Crimea? Hmm...
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Old 12-19-2018, 05:58 AM   #10
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Sorry. Which exactly sanctions? E.g. the Ukraine. Why is it under the US sanctions? Because Russians have annexed their Crimea? Hmm...
My theory is that the harder Paxum make it for some account holders to get their money, the less money they have to pay out. I would bet that Paxum use factoring and don't hold enough in funds to pay out everyone if the whole Paxum userbase tried to withdraw their holdings.

This is just my opinion, but Paxum have not acted in good faith, Ruth comes on and makes wonderful announcements but doesn't answer direct questions.

Fuck Paxum.
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Old 12-19-2018, 06:15 AM   #11
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This concerns only the people from Russia, Ukraine and Belarus. Their operations within the EU are not affected, so they will continue to work normally. Let's not forget that the countries cited are under serious economic sanctions.
Correct

We don't have any issues with Paxum, everything works fine including temporary cards.
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Old 12-19-2018, 06:17 AM   #12
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Old 12-19-2018, 06:33 AM   #13
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Correct

We don't have any issues with Paxum, everything works fine including temporary cards.
In Zimbabwe? Good for you. Here is a quote for Americans: "as you may have already heard Paxum has ceased US banking." Yes, dude, Paxum has ceased the US banking.
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Old 12-19-2018, 08:32 AM   #14
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Where is Ruth ??
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Old 12-19-2018, 09:10 AM   #15
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Just received by email:

Quote:
Our records indicate you recently experienced unsuccessful withdrawal attempts to your external Mastercard. We investigated each and every attempt with the processor for the transaction and they fixed several issues that might have caused your card not to work.

While we continue to offer multiple withdrawal methods such as Wire Transfer, EFT, or Withdrawal to the Paxum card we are very happy to inform you that Withdrawal to External Mastercard has been reinstated and can once again be processed successfully.

When it's time for your next Paxum withdrawal we are confident that you could use Withdrawal to External Mastercard again without issues and invite you to try again.

We appreciate your patience and understanding while we resolved this issue. Thank you for choosing Paxum!


Paxum.com Team.
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Old 12-19-2018, 09:24 AM   #16
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Just received by email:
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Old 12-19-2018, 09:25 AM   #17
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I was so happy to read on their home page " Withdraw to any credit card " LOL

and then i read this in my account when trying to withdraw :

Please note that we cannot recall a withdraw to an external credit card and that transaction is final.
If for any reason your credit card issuer does not accept the deposit they will have to send back the funds to us as we cannot stop the transaction from our end.
Please note, this option is NOT available in Canada, USA, Israel or Japan.
Supported card brands: Visa, Visa Electron, MC, Maestro.

nothing else to added same as usual ... i guess
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Old 12-19-2018, 09:56 AM   #18
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Someone needs to be honest about why these companies keep failing and the challenges they face. Why is it so hard to accept money and pay it out, where is the crunch
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Old 12-19-2018, 10:14 AM   #19
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Old 12-19-2018, 10:22 AM   #20
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On 12th december 2018 my account was hacked and 1500 euro will go to some email
I could see in logs that someone with german IP did those transactions
On 17th december Paxum support finally answered me

Your situation was forwarded to the appropriate department for investigation, and as soon as we have an answer, you will be notified.

FFS (((
Paxum are you serious?
Well boys I'm fed up with Paxum
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Old 12-19-2018, 10:41 AM   #21
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Someone needs to be honest about why these companies keep failing and the challenges they face. Why is it so hard to accept money and pay it out, where is the crunch
i think when epass screwed over visa adult was blacklisted. mastercard probably found out about where paxum was
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Old 12-19-2018, 10:43 AM   #22
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I was so happy to read on their home page " Withdraw to any credit card " LOL

Yeah, it's bullshit.

My theory is that Paxum is in strife and they're milking a percentage of customers in order to keep the game going.
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Old 12-19-2018, 10:47 AM   #23
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GFY thread headlines are worse in overdramatizing than most mainstream gossip rags...
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Old 12-19-2018, 10:54 AM   #24
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GFY thread headlines are worse in overdramatizing than most mainstream gossip rags...
You are part of the problem

What's it like getting people to sign up for, and put money into, a service that they won't be able to get their money out of?

How much money do you make on the people you get to sign up for paxum?
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Old 12-19-2018, 05:26 PM   #25
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Well they still work fine for me, both card withdrawal and EFT withdrawal.
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Old 12-19-2018, 10:02 PM   #26
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i think when epass screwed over visa adult was blacklisted.
You know nothing.

1) Adult was not blacklisted by VISA.
2) Gambling was...
3) Chris has thought that he is a Hollywood idol. Но в натуре он обычный пидар с отказывающими почками и хреновой печенью.
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Old 12-19-2018, 10:11 PM   #27
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If Paxum wanted the people who cannot access their funds to actually get their funds then they could offer to send a cheque containing the funding balance and close out the account.

However Paxum are relying on the revenue from all the people (and there's a lot of them) who can't withdraw funds.

Ruth is silent on the issue of MasterCard and Visa Withdrawals not working. EFT is not available to every country including Australia, so effectively there's no way to be paid. Yet Paxum are happy to reduce your account balance monthly with a fee.

The money in my account (as small amount as it is) might as well not be there because there's absolutely no way to recover it.

Therefore Paxum is a scam, it's preying on people who cannot possibly withdraw their funds.
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Old 12-19-2018, 10:19 PM   #28
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Paxum Cards in Russia, Ukraine and Belarus

Due to the recent changes in the banking regulation, our processor has restricted the card access for Russia, Ukraine & Belarus transactions. You can continue to use your card anywhere outside these countries and online for e-commerce transactions. However, if you choose not to use your card, please send us an email at [email protected] indicating your full name, last 8 digit of the card, and directions for your funds. Based on your instruction, we will issue a refund to your Paxum account within 2-3 business days

______

If you wish to return your funds to your paxum account, please simply copy text bellow and send it from your email to [email protected]

Do not forget to put your full name instead of XXX XXX

Do not forget to put last 8 digits of your cards instead of YYYY-YYYY

Do not forget to put your USD paxum account number instead of ZZZZZZ

_____

Hello

My Name is XXX XXX

I have card ending "YYYY-YYYY"

Please transfer all funds form my card to my paxum account ZZZZZZ

Thank you
Did you try to use Paxum card online? LOL
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Old 12-19-2018, 10:22 PM   #29
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Did you try to use Paxum card online? LOL
I don't have a Paxum card, they charged me for one that they never sent, or if they sent it then it never arrived.

Fuck Paxum.
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Old 12-19-2018, 11:28 PM   #30
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The money in my account (as small amount as it is) might as well not be there because there's absolutely no way to recover it.

Therefore Paxum is a scam, it's preying on people who cannot possibly withdraw their funds.
Wire withdrawal works in all countries as far as I know.
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Old 12-19-2018, 11:40 PM   #31
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Wire withdrawal works in all countries as far as I know.
That's a whole different shit show, not worth the amount in the account to bother with.

This isn't about money, it's the principal, lots of accounts with relatively small amounts of funds that Paxum benefit from by not providing a low cost means of withdrawal. All those small amounts add up to a fortune based on the anecdotal evidence on this forum and some others.

As I said, Fuck Paxum.
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Old 12-20-2018, 12:14 AM   #32
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Fuck. It's True Cash Card not work!!!!! Paxum sent New cards in December, she still on the way. Fuck, New card should work
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Old 12-20-2018, 10:29 AM   #33
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Paxum is not dead. Unfortunately this decision was out of our control regarding Russia, Ukraine and Belarus cards. Only Paxum card transactions in these countries are affected, our other withdrawal methods are working fine for these regions, and Paxum cards are working fine everywhere else.

Please see our statement below:

We regret to inform you that, as of Tuesday (2018-12-18), we were notified, by our temporary card processor, Trucash, that FIS decided to block Trucash-issued Paxum cards in your area. This decision was made by FIS due to certain OFAC sanctions in Russian Federation, Ukraine and Belarus, and regretfully Paxum was given no notice or choice in the matter.

For the moment, you can continue to use the Paxum card in any other country and at any POS terminal that's located outside the previously mentioned countries. If you want to have the funds returned to your Paxum Current USD account, please contact the processor (by sending an email to [email protected]) and ask them to process your transfer request. As an estimate, we were told that it will take around one week for them to process this request and for the funds to be available in your Paxum Current USD account.

If you chose to have the funds returned to the Current USD account, you will be able to withdraw them through any of the other available methods (WIRE, to your bank account, and/or to one of your External Debit or Credit MasterCard). We're also looking into additional withdrawal options for clients in your area, as an urgent priority, and we hope to have them available soon.

Regarding the annual fee, since you can no longer properly use the card, we will reverse part of it to your account. To be more exact, we will return the amount associated with the number of months you couldn't properly use the card.

Please accept our apologies for the inconvenience caused and please don't hesitate to contact us, should you require any assistance.

---
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Old 12-20-2018, 10:33 AM   #34
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If you chose to have the funds returned to the Current USD account, you will be able to withdraw them through any of the other available methods (WIRE, to your bank account, and/or to one of your External Debit or Credit MasterCard).
Except you cannot withdraw to a credit card at the moment.

I have tried 4 cards, none work.

So either you're lying or what you're being told to say is incorrect.
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Old 12-20-2018, 10:35 AM   #35
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That's a whole different shit show, not worth the amount in the account to bother with.

This isn't about money, it's the principal, lots of accounts with relatively small amounts of funds that Paxum benefit from by not providing a low cost means of withdrawal. All those small amounts add up to a fortune based on the anecdotal evidence on this forum and some others.

As I said, Fuck Paxum.
If you're unhappy with the withdrawal options available to you we do also offer instant P2P transfers. If you pay for advertising or hosting etc then you can use your Paxum account funds to settle those payments.

Or feel free to donate it to Pineapple Support https://gfy.com/fucking-around-and-p...e-support.html and we'll match your donation

AUD EFT is planned for integration in the next few months once it is finalized.
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Old 12-20-2018, 10:36 AM   #36
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Except you cannot withdraw to a credit card at the moment.

I have tried 4 cards, none work.

So either you're lying or what you're being told to say is incorrect.
Withdrawal to external Mastercard is working. Please try again if you haven't tried in the last few days.
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Old 12-20-2018, 10:41 AM   #37
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Withdrawal to external Mastercard is working. Please try again if you haven't tried in the last few days.
Errors :
Card can not be added this time. Please contact customer support.


I've seen my account balance fall from 105.73 to 30.78 because of your $5 monthly fee and a charge for a credit card that was never supplied.

It's not much money, however if you're doing this to many people it all adds up doesn't it
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Old 12-20-2018, 10:42 AM   #38
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Errors :
Card can not be added this time. Please contact customer support.


I've seen my account balance fall from 105.73 to 30.78 because of your $5 monthly fee and a charge for a credit card that was never supplied.

It's not much money, however if you're doing this to many people it all adds up doesn't it
And before you say to contact customer support, I've done that and I've also emailed you and Chris recently with no reply.
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Old 12-20-2018, 10:46 AM   #39
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AUD EFT is planned for integration in the next few months once it is finalized.
Paxum won't be able to offer AUD EFT as Paxum does not have an AFSL Licence. Is lying natural for you or do you have to work hard it at?
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Old 12-20-2018, 10:47 AM   #40
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And before you say to contact customer support, I've done that and I've also emailed you and Chris recently with no reply.
Please resend me your email.

The $5 fee is charged due to inactivity in the account of more than 6 months, and it's only charged when there are funds on the account. This fee can be avoided by ensuring there is a transaction of some kind every 6 months.
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Old 12-20-2018, 10:50 AM   #41
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Paxum won't be able to offer AUD EFT as Paxum does not have an AFSL Licence. Is lying natural for you or do you have to work hard it at?
I'm 100% confident that Paxum management is fully aware of rules/regulations and protocols/requirements. I was informed by management that AUD EFT is planned, so I was simply letting you know. You don't have to be so downright rude.
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Old 12-20-2018, 10:51 AM   #42
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Please resend me your email.

The $5 fee is charged due to inactivity in the account of more than 6 months, and it's only charged when there are funds on the account. This fee can be avoided by ensuring there is a transaction of some kind every 6 months.
Yeah a transaction like a withdrawal which I can't do.

Check your email for 4th of December.

I've resent it now, but nothing you can say now will convince me that you or Paxum are well intentioned.
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Old 12-20-2018, 10:53 AM   #43
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You don't have to be so downright rude.
No, rude is where a company turns $100 of your money into $30 of your money that you cannot access.

I don't care about the money, I do care about the principal and Paxum is a dumpster fire when it comes to servicing customers.
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Old 12-20-2018, 10:54 AM   #44
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Yeah a transaction like a withdrawal which I can't do.

Check your email for 4th of December.

I've resent it now, but nothing you can say now will convince me that you or Paxum are well intentioned.
No you are incorrect, a transaction like sending a penny to another Paxum client would work...

ANY transaction counts as a transaction. Sending funds, receiving funds, withdrawing funds etc.
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Old 12-20-2018, 10:56 AM   #45
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No, rude is where a company turns $100 of your money into $30 of your money that you cannot access.

I don't care about the money, I do care about the principal and Paxum is a dumpster fire when it comes to servicing customers.
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I'm 100% confident that Paxum management is fully aware of rules/regulations and protocols/requirements. I was informed by management that AUD EFT is planned, so I was simply letting you know
Oh good, so to qualify for an Australian Financial Services License you need to integrate to AUSTRAC, join the Financial Ombudsman Service and have an Australian presence.

Once you have an Australian presence, it will be on the public record, which will be interesting considering you now operate out of a Canadian post office box.
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Old 12-20-2018, 10:58 AM   #46
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No you are incorrect, a transaction like sending a penny to another Paxum client would work...

ANY transaction counts as a transaction. Sending funds, receiving funds, withdrawing funds etc.
You're missing the point, all I've wanted to do for a long time is exit the remaining funds. I don't want to send people pennies. How can you keep a straight face while spewing this shit?
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Old 12-20-2018, 11:03 AM   #47
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For anyone else following this thread, this is a streetview image of Paxum HQ


3484 Sources Blvd, Dollard-Des Ormeaux, QC H9B 1Z9, Canada



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Old 12-20-2018, 11:23 AM   #48
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I waited on the card forever but it works fine...its the only payment option for some and less than perfect service is better than no service at all...if you do not have heavy skin in the game you are not really doing anybody any favors with this crusade over 100$...adult processing is a beggars cant be choosers type of situation at the moment...
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Old 12-20-2018, 11:28 AM   #49
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I waited on the card forever but it works fine...its the only payment option for some and less than perfect service is better than no service at all...if you do not have heavy skin in the game you are not really doing anybody any favors with this crusade over 100$...adult processing is a beggars cant be choosers type of situation at the moment...
I get cheques from all my sponsors now, paying a small fee for a foreign cheque is far less painful than dealing with Paxum.

I'm not on a crusade over $100, I'm agitated that Paxum are pulling this shit on a lot of people and that means there's a whole lot of cash that Paxum are hanging on to that can never be exited from Paxum.

Let's look at the facts, they lost US banking, they lost natively issued cards, they've lost Eastern European transfers, they operate out of a Canadian post office box or virtual office. Something is up with Paxum. From the inept customer service to all the regulatory problems they have had there has to be something improper going on.
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Old 12-20-2018, 11:48 AM   #50
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Unfortunately this decision was out of our control
remember, it is NEVER paxums fault
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