I sent my docs on 15th Oct, just got my card unblocked and it works [only virtual, as the physical card expired -> maybe its 'prolonged' to expire in december too but i dunno the changed PIN and havne't called them for this..] so just wait patiently and they will give you access to your funds, no doubt. i havent heard that someone's docs were not accepted whatsoever...
I also got the confirmation that they are sending my chosen payment option , it took exactly 5 business days as per timeline on the form.
Looks like they are really doing as said just taking a while .
I had to email them to see why the delay, saying I had to wait too much, and they answered this today:
" Dear Sir
I must apologize as I have been unable to locate documents. We kindly
asked that you resubmit your documents and every effort will be made to
ensure that your documents are processed speedily.
Regards
CARD SERVICES
So if you have been waiting more than 2 weeks I suggest you either to contact them and demand a response or resend your docs...
I sent my docs on 15th Oct, just got my card unblocked and it works [only virtual, as the physical card expired -> maybe its 'prolonged' to expire in december too but i dunno the changed PIN and havne't called them for this..] so just wait patiently and they will give you access to your funds, no doubt. i havent heard that someone's docs were not accepted whatsoever...
The cards will expire in the END of decemeber you mean right?
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