RCN admits defeat - GoFuckYourself.com

Intrinsic · 10-20-2010, 01:15 PM

From an employee at RCN.. seems like when it first happened

Quote:

Here are the facts:

The network was attacked on Saturday morning at 5:30AM. The attackers were able to break into the management servers, from there they were able to get to all the customer servers that we manage.

They ran malicious commands to overwrite the filesystems corrupting the servers to a point where they need to be reformatted.

Our backup system was never meant to restore so many servers at once, it was designed to help an individual customer recover a single server, or some files in case of accidental deletion, or other action.

We manage nearly 1,000 servers and each server currently takes nearly 4 hours to recover, in other words 4000 man hours. This is not to mention that the backups are compressed, some customers have more data than others, and even when everything is restored there is still configuration work that is required to get everything working, ultimately this means that its over 4000 hours to get this completed.

We are simply not capable of recovering this many servers in any reasonable period of time, it will take over 1 month to get this done, and by then the customers will lose their businesses as well.

The backup system uses a custom format to compress and store the files so it is not easy to provide direct access to the data. In other words in order for anyone to get their files we need to go through a lengthly, and complicated restore procedure.

We wish nothing more than for this to be business as usual, but we are simply incapable of dealing with the circumstances.

Additionally the servers for our customers are on lease, these leases are owned by banks and from our projections the business would not be able to generate enough revenue to continue. That means that even if we brought up customers onto our network, in some time we would still go out of business due to loss of revenue and piling liabilities.

We have been working around the clock as we were not prepared for an event of this magnitude, the action that was carried out is malicious and criminal and we do not have a way to properly come back from this.

We are doing our best to work with each customer and get their servers back online, but we are simply overwhelmed. Some of our servers were hosted in ISPrime's facility, our other main facility is in North Bergen, NJ just a couple of miles away from ISPrime - and we are giving customers another option. We are not holding data hostage, and allow customers to move to any host that they choose. Please understand that we have nearly 200 customers and 1000 servers, and can only do single digit number of restores at a time, making it impossible to get to everyone's request at once.

Please bare with us as we look to restore your information and find a new home for your business.

We would also like to say that we do not concretely know who the attacker was, or what their intentions were, but we have opened a case with the FBI to investigate this matter and find out who is responsible for this malicious and criminal attack.

This doesn't match up with what they're currently saying at http://realitychecknetwork.com/, but much less can those 4000+ work hours be lessened? That's over 4 months of downtime for some sites

Looks like the end for them

JD · 10-20-2010, 01:20 PM

- LOL - · 10-20-2010, 01:20 PM

welcome to yesterday

all this was already posted by RCN owner

woj · 10-20-2010, 01:40 PM

it's amazing how fragile online businesses are, one malicious hacker and it can destroy the entire business

fris · 10-20-2010, 06:35 PM

im so glad i host my stuff on my 300 baud modem

MovieMaster · 10-20-2010, 06:39 PM

Ouch, if You need any help or anything I can do just hollar.

iSpyCams · 10-20-2010, 07:13 PM

wow. I wonder how many hosting companies are vulnerable to this kind of attack. I guess I should look into getting some offsite backups done.

rogueteens · 10-20-2010, 07:16 PM

Lets hope also that the hacker made mistakes and can be traced

chronig · 10-20-2010, 07:18 PM

Quote:

Originally Posted by woj

it's amazing how fragile online businesses are, one malicious hacker and it can destroy the entire business

PornHustler · 10-20-2010, 07:19 PM

Back up..back up

CyberHustler · 10-20-2010, 07:46 PM

Quote:

Originally Posted by PornHustler

Back up..back up

And don't rely on your host for backups... do your own.

nickutis · 10-20-2010, 07:49 PM

that gives you another lesson: backup your stuff locally! Don't trust hosting companies "BACKUPS", because they are worth shit when you need to get your data restored fast or if you wanna switch to replacement server fast

signupdamnit · 10-20-2010, 07:58 PM

Quote:

Originally Posted by nickutis

that gives you another lesson: backup your stuff locally! Don't trust hosting companies "BACKUPS", because they are worth shit when you need to get your data restored fast or if you wanna switch to replacement server fast

If you are doing local backups make sure you figure in the speed of your home ISP's upload. Also make sure you are getting a reasonably high per thread speed with your host. Some throttle single threads to 50K - 100K and that will be very slow. If you have hundreds of gigs it might take you WEEKS to upload all that data to a new host.

It might be a good idea to have backup space remotely but with a separate company who has a very fast connection.

V_RocKs · 10-20-2010, 08:08 PM

This is a lesson. Don't host your money making sites with a host that hosts piracy.

harvey · 10-20-2010, 08:13 PM

BIGTYMER · 10-20-2010, 08:17 PM

What a shame. I really wish RCN and its customers the best!

bDok · 10-20-2010, 09:21 PM

Bottom line you should have backups of your own. At the very least you are doing on a quarterly basis. PERIOD.

amateurcanada · 10-20-2010, 11:29 PM

Quote:

Originally Posted by bDok

Bottom line you should have backups of your own. At the very least you are doing on a quarterly basis. PERIOD.

Good point - as you never know - I send my hosting company a few external drives to do a master backup a few times at year. All contracts have a natural exclusion to all acts that are unexplainable.

tonyparra · 10-20-2010, 11:45 PM

Quote:

Originally Posted by chronig

serious thread but sorry i loled wtf

LeRoy · 10-21-2010, 12:07 AM

Wow. 200 customers and 1000 machines!

Hope the good people come out of this ok.

icymelon · 10-21-2010, 01:01 AM

I have almost all 500 blogs backed up locally on my workstation. and copied over to an external. next time I go down to my storage unit I'll leave a 3rd copy over there.

u-Bob · 10-21-2010, 01:47 AM

+1 on the local backups.

andrej_NDC · 10-21-2010, 01:55 AM

The only real back up is a back up on a different server with a different hosting company, so you can easily switch over within minutes if needed, with just changing your dns.

just a punk · 10-21-2010, 02:13 AM

Quote:

RCN admits defeat

The conclusion: DO NOT HOST ILLEGAL SHIT (TUBES)

Tjeezers · 10-21-2010, 03:17 AM

OK learned something new here today
Store your backup locally.

This can be done from off the WHM panel right?

sf86 · 10-21-2010, 03:41 AM

Is RCN out of business now? They don't respond to e-mails/ICQ/whatever.

seeandsee · 10-21-2010, 04:22 AM

fucking coke that is huge

BVF · 10-21-2010, 04:58 AM

This is why I recently bought an external and saved every last video and picture that I have shot....Before that, I had all of my stuff on my server and I was paying the host for a backup...But I was up to like 100 a month to back my shit up and that didn't prevent somebody from doing what happened to RCN....If that shit happened two months ago, I would be FINISHED.

Now I can sleep well knowing that my life's work is backed up.

247mg · 10-21-2010, 06:18 AM

It's really annoying

get good reliable and webmaster should have their own backup

jawanda · 10-21-2010, 07:26 AM

It's so fucked up that I had to come to GFY to find out what happened to RCN. I have been hosting with them for over 5 fucking years, an email would have been nice.

Arrrrgh.

cherrylula · 10-21-2010, 07:33 AM

Quote:

Originally Posted by V_RocKs

This is a lesson. Don't host your money making sites with a host that hosts piracy.

I'd like to believe it was that simple of a reason, but come on like they are the only host around here with those type of sites? I'd find that really, really hard to believe.

In fact some other company owners have even posted here they host tube sites and can only do their best on the content theft, but still take their business.

I just don't think it has to do with that. This sounds like some malicoius business shit.

My sites are down, and they're not even porn! So some asshole upset at rcn hosting pirate sites and wants to seek revenge is going to take down thousands of other clean sites too? That doesn't make any sense.

I doubt ANY of us will ever know the real reason. I don't think they want people to know...

$hurik · 10-21-2010, 07:34 AM

hope you will find that fucker,

best of luck guys

kristin · 10-21-2010, 09:08 AM

I really wonder who they pissed off enough to have this type of hack done to them. It literally brought down their entire business, mission complete.

10-20-2010, 01:40 PM	#4
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	it's amazing how fragile online businesses are, one malicious hacker and it can destroy the entire business __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager Last edited by woj; 10-20-2010 at 01:48 PM..

10-20-2010, 06:35 PM	#5
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,313	im so glad i host my stuff on my 300 baud modem __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

10-20-2010, 06:39 PM	#6
MovieMaster Confirmed User Join Date: Apr 2003 Posts: 897	Ouch, if You need any help or anything I can do just hollar. __________________ 100% Exclusive Program Babe-Bucks.com = HotModelClub.com \| NextDoor-Models.com Payments by: CCBILL ICQ Three 02 Five 638 Five 6 ReliableServers.com - NEED BANDWIDTH?

10-20-2010, 07:16 PM	#8
rogueteens So fucking bland Industry Role: Join Date: Jul 2006 Location: England Posts: 8,005	Lets hope also that the hacker made mistakes and can be traced __________________ Free traffic and backlinks from one of the fastest growing adult pinsites on the net - SAUCY PICTURES! Easily my best performing webcam sponsor - CLICK HERE!!

10-20-2010, 07:19 PM	#10
PornHustler Confirmed User Join Date: May 2009 Posts: 456	Back up..back up __________________ Contact ICQ: 570768377 Sub 1:440 Blog Converting Sponsor

10-20-2010, 01:20 PM	#2
JD Too lazy to set a custom title Industry Role: Join Date: Sep 2003 Posts: 22,651

10-20-2010, 01:20 PM	#3
- LOL - So Fucking Banned Industry Role: Join Date: Sep 2010 Posts: 396	welcome to yesterday all this was already posted by RCN owner

10-20-2010, 07:13 PM	#7
iSpyCams Amateur Gynecologist Industry Role: Join Date: May 2009 Location: Medellin Posts: 4,436	wow. I wonder how many hosting companies are vulnerable to this kind of attack. I guess I should look into getting some offsite backups done.

10-20-2010, 07:49 PM	#12
nickutis Confirmed User Join Date: Dec 2002 Posts: 719	that gives you another lesson: backup your stuff locally! Don't trust hosting companies "BACKUPS", because they are worth shit when you need to get your data restored fast or if you wanna switch to replacement server fast

10-20-2010, 08:08 PM	#14
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,405	This is a lesson. Don't host your money making sites with a host that hosts piracy.

10-20-2010, 08:13 PM	#15
harvey Confirmed User Industry Role: Join Date: Jul 2001 Location: 127.0.0.1 Posts: 9,266	__________________ This post is endorsed by CIA, KGB, MI6, the Mafia, Illuminati, Kim Jong Il, Worldwide Ninjas Association, Klingon Empire and lolcats. Don't mess around with it, just accept it and embrace the truth

10-20-2010, 08:17 PM	#16
BIGTYMER Junior Achiever Industry Role: Join Date: Nov 2004 Location: Walled Garden Posts: 17,066	What a shame. I really wish RCN and its customers the best!

10-20-2010, 09:21 PM	#17
bDok Confirmed User Join Date: Feb 2005 Location: SD/OC/LA Posts: 1,917	Bottom line you should have backups of your own. At the very least you are doing on a quarterly basis. PERIOD. __________________ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Warriors come out to plaAAaayyy! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

10-21-2010, 12:07 AM	#20
LeRoy Porn Pusher Industry Role: Join Date: Jul 2007 Location: It's a dry heat Posts: 13,336	Wow. 200 customers and 1000 machines! Hope the good people come out of this ok. __________________ JAPANESE CAMS AND CONTENT SITES Skype - leroy.rowland2

10-21-2010, 01:01 AM	#21
icymelon Confirmed User Industry Role: Join Date: Dec 2007 Location: Las Vegas Posts: 3,220	I have almost all 500 blogs backed up locally on my workstation. and copied over to an external. next time I go down to my storage unit I'll leave a 3rd copy over there. __________________ Network Of Adult Blogs With Hardlink Rentals Available

10-21-2010, 01:47 AM	#22
u-Bob there's no $$$ in porn Industry Role: Join Date: Jul 2005 Location: icq: 195./568.-230 (btw: not getting offline msgs) Posts: 33,063	+1 on the local backups.

10-21-2010, 01:55 AM	#23
andrej_NDC Registered User Industry Role: Join Date: May 2004 Posts: 7,760	The only real back up is a back up on a different server with a different hosting company, so you can easily switch over within minutes if needed, with just changing your dns.

10-21-2010, 03:17 AM	#25
Tjeezers Webmaster Industry Role: Join Date: Mar 2007 Location: BP4L - NL/RO Posts: 16,556	OK learned something new here today Store your backup locally. This can be done from off the WHM panel right? __________________ Enroll in the SWAG Affiliate Asian Live Cam Program and get 9 free quality linkbacks from my network! Wanna see how old school I am? Look at this! All my Cam Review Sites are here!

10-21-2010, 03:41 AM	#26
sf86 Registered User Join Date: Sep 2004 Posts: 37	Is RCN out of business now? They don't respond to e-mails/ICQ/whatever.

10-21-2010, 04:22 AM	#27
seeandsee Check SIG! Industry Role: Join Date: Mar 2006 Location: Europe (Skype: gojkoas) Posts: 50,945	fucking coke that is huge __________________ BUY MY SIG - 50$/Year Contact here

10-21-2010, 04:58 AM	#28
BVF Black Vagina Finder Join Date: Jan 2002 Location: The Midwest Posts: 13,975	This is why I recently bought an external and saved every last video and picture that I have shot....Before that, I had all of my stuff on my server and I was paying the host for a backup...But I was up to like 100 a month to back my shit up and that didn't prevent somebody from doing what happened to RCN....If that shit happened two months ago, I would be FINISHED. Now I can sleep well knowing that my life's work is backed up. __________________ Black Pussy Click On Mr Cosby..CCbill, 60/40, 136 FHG's....The Cos Loves Black Ghetto Pussy!!

10-21-2010, 06:18 AM	#29
247mg Yellowplum / 247mg Industry Role: Join Date: Feb 2008 Location: Nicosia, CY Posts: 2,161	It's really annoying get good reliable and webmaster should have their own backup __________________ 247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

10-21-2010, 07:26 AM	#30
jawanda Confirmed User Join Date: Feb 2003 Posts: 6,040	It's so fucked up that I had to come to GFY to find out what happened to RCN. I have been hosting with them for over 5 fucking years, an email would have been nice. Arrrrgh.

10-21-2010, 07:34 AM	#32
$hurik Confirmed User Industry Role: Join Date: May 2003 Location: Manalapan, NJ Posts: 853	hope you will find that fucker, best of luck guys

10-21-2010, 09:08 AM	#33
kristin GOO! Industry Role: Join Date: Sep 2002 Location: Back Home : ) Posts: 9,768	I really wonder who they pissed off enough to have this type of hack done to them. It literally brought down their entire business, mission complete. __________________ Vacares rules. "Usually only fat guys have the kind of knowledge and ability that Kristin has."