ISprime is worthless right now. All the big dogs (xnxx, xvideos) got them cornered.

Doenst look like there's any backups either. Try moving elsewhere.

You guys wouldn't have this problem if you had purchased dedicated backup servers. All of the available disk i/o would be dedicated to getting your sites back online.

I did this with no response yesterday the min it was announced, I called in at night and they said it must have got deleted.

So I did it again last night, and you are telling me I shouldn't call to ask if you even have my email let alone my server?

So will Isprime be the new home to xvideos?

you might have a point here

rcn told me they are setting up servers and copying the backups there. They said we will receive our username/pass to connect and get our data. I asked when and they answered no ETA yet

Man what a catastrophe... :(

this whole situation is the finest example of the duality of karma.

on one side you have a group of people who are extremely distressed by all that has surpassed over the last 4 days, the webmasters who had servers at rcn, and the staff at rcn.

on the other end, you have a group of people who are extremely happy with what has surpassed, the webmasters who dislike xvideos/xnxx, the people who have seen a bump in traffic because the fore mentioned have been offline, those who will snatch up the business that rcns demise will result in and hell, even those at isprime who will see a bigger paycheck thanks to the overtime hours that have resulted thanks to all of this.

remember kids, regardless of what side you are on today... in the end, it is all just temporary.

Thought I would jump in and make a comment. ISPrime seems to be doing the best they can to help some of us get back up.

Most of my stuff is coming back online... 6 servers from RCN. Mainstream though, not much content... just a lot of transactional databases.

I would like to see a list of sites coming back online from their RCN´s backups.
Any idea?

pichunter.com is up
more?

We'll probably see a few more attacks of this nature. It might be a good idea to stay away from hosts that allow perceived content theft sites.

Did you call them? What did you do to have them working on your case?

I made contact to them by icq yesterday and got contract and stuff. They want payment right away.

yeah, I did the same last evening. But now, no news from the support techs, they don't answer. I just wait and maybe everyone is passing in front of me?

This is a very unfortunate situation for all a lot of people and hope that all works out! If you a RCN customer and need any assistance with migration, to Way3 or to another host, please let us know. We'll be glad to assist!
Wishing everyone the best!

ISprime told you guys NOT to ICQ anyone.
To call the sales department and get your account setup and send them payment.

How will you be able to help?

I also payed them yesterday and I´ve been told that they´re working on my machine, but nothing has happened yet! :mad:

Yes I have 36 dedicated servers I need up within the next hour, I will forward the ftp details to you now for FXP. Oh by the way I will be using amerinoc not way3.. I hope that is ok and that your offer still stands! Thanks by the way I was feeling overwelmed!

What on God's great earth would possess anyone effected by this debacle to host with the partner comapny of RCN? I would be hostin on my cable modem b4 i puts anything even remotely close to that shizzzzzzzzzzzz

Stiupid is as stupid does! :1orglaugh:1orglaugh:1orglaugh

same here :disgust

you have to if you want your backups. :Oh crap

Maybe show us where you saw anything about RCN and Isprime being partner companies in any way...RCN is a reseller, check your facts.

new update.

i thought they knew who was behind it. whole thing smells like bullshit.

I called ISPrime years ago, they were assholes then and it sounds like they are assholes now.

As for hounding people that just lost hosting to pay a bill in order to get help. :(

You couldn't at least honor the remainder of contracts? Sounds like you are taking advantage of this situation in the worst ways possible.

That's a lot of bullshit. There isn't any way they could have gotten the fbi's assistance that quickly. Additionally, the fbi's sysadmins are not that intelligent. They have little to no understanding of anything further than issuing a subpoena to get information about a subscriber who was bound to an ip address at a specific time. Usually, they send subpoenas months after the incident, long after any real ISP is going to hold log data identifying subscribers. Additionally, you can bet that the attacker was using somene else's compromised box to take exploit this vulnerability.

You should probably consider colocation if you actually have that many boxes.

you are the biggest fag i've ever witnessed and i hope your business fails in the most personally embarrassing way possible

I can have you set up on a virtual account in a matter of minutes. And we don't have an "after hours."

We have plans for every budget and need. http://www.gotwebhost.com/

I was curious about your service quality but it seems like your servers are really slow. It took me 25 seconds just to make 1024 requests! That's way too slow baddog! is this typical of your offerings?

can you spot what the bottleneck was?

Correct me if i'm wrong, but baddog is just a reseller.

After reading about Isprime and their backlog in setting up servers, I decided to go with Webair. After few hours I already had dialogue with their tech on setup of server. Now, just awaiting the backup from rcn.

you are correct i thinks he hosts here butz ask em to be sure though i dont wants that hairy ol coot comin after me lolzzzzzzz

http://quadranet.pissedconsumer.com/...213164305.html

I dont know what is going on with them now - but since RCN ignore me I think to try rebuild my server from my HDD on some other hosting company and ask RCN to credit my card for what they charge me for backup - because since 4 days they can't provide me backup, now they dont answer my question and the server is still down


I know shit happens but the worst in such case what can do hosting (or other company ) is no answer's and ignoring customers

hey demon, my case is exactly the same, i have been paying for backups since 2005
i just can't imagine the thousands of dollars spent into backups for nothing :(
and yet, i m waiting for answers and nothing is coming

I also sent in the email and then followed up by phone and ICQ. They said they received my email but I still haven't heard anything. Hopefully soon. Time is money and I don't even want to think about how much this is costing me.

:1orglaugh:1orglaugh:1orglaugh:1orglaugh

hey baddog, your hosting company load time need to improve

Just some random website load times.. no particular order

1 gotwebhost.com 12.08 KB 1.06 seconds
2 realitychecknetwork.com 0.19 KB 0.26 seconds
3 yellowfiber.com 12.22 KB 0.37 seconds
4 amerinoc.com 24.58 KB 0.59 seconds
5 webair.com 19.32 KB 0.84 seconds

Gozak? :D We used to have a box at yellow-fiber, no complaints here.

My sites are online again, but the databases are still missing... The date I see on my site now is 09/09/10 which means that the last backup was made more than 1 month ago, but I´ve been paying for monthly backups, so would think that the last one should have been made by the end of september/beginning of october which apperantly isn't the case :(

Good news in case you guys didn't hear...RCN isn't going out of business. Ben told me they were able to hold on to some larger clients who refused to leave.

your company announcement pdf doesn't reflect what you are saying..

Well now it doesn't...as of last night it did. About to swap it out with updated news. Just going by what I'm told.

yeah i heard the same thing

I can bet that the one who is responsible for this all is reading the thread and laughing.

yessir, You should answer your icq :)

maybe they know but during investigation need to keep quiet?

Very true and is why many companies will purchase / lease boxes and opt for colo instead so they're in control.

Big drawback of colo is that when things go wrong, the techs at the colo are limited in what they can do due to the nature of the service - often won't do much more than power-cycling.

Customer is responsible for the hardware, software config, backups, etc. For the colo to do most anything requires explicit instructions, or a service contract (often with an outside contractor with rapid access to the colo), or the customer visiting there (often not practical); colos are thinly staffed with the bare essentials for running the facility.

Some dedicated hosts allow customers to change the root password / restrict remote logins even from their own staff, but strongly discourage it (some even outright forbid it), because doing so basically defeats the purpose of dedicated managed hosting - many problems that could be caught / fixed quickly can't be if the staff can't remotely login to the box.

Ron