Michael O - Epassporte - time for some answers

My funds are not available almost 2 weeks later , time for some answers.

#1 what are the "program deficiencies" referred to by VISA regarding epassporte ?

#2 What exactly are you/epassporte waiting for ?

#3 Why can i not access/transfer my funds online , as visa has reported we should be able to.

While i understand Michael is not epassporte , you are a rep and can find the answer to these questions as your customers would like/deserve to know.

"fund are in motion" and "money is safe" are unacceptable answers.

Michael O has a contract with epassporte and he can't say business secrets to anybody

where did he say that ? I must have missed it

http://www.gfy.com/showthread.php?t=986256&page=11

Response 545. Unless I'm mistaken he hasnt made a post since.

where did he say that ? I must have missed it

I have over US$13k stuck there, and I do want my money.

But what good will it do to curse, and threaten Epass employees?

Specially Michael O that has helped this community time and again over the years. I cannot imagine Epass support without him, everyone that has ever needed some help from Epass through the years, got it from him. He's a great support guy, and is always willing to help.

People that go around calling names, and threatening, are doing no good to solve this issue.

Just to update those who may have seen my thread regarding calling the bank.

I just called again and the lady reassured me my card would work again soon, i asked specifically if they had severed ties or if new cards would have to be printed, she replied that my card would begin working again.

p.s. this call was to st kitts bank not epassporte

1. Denial ? "I feel fine."; "This can't be happening, not to me."
Denial is usually only a temporary defense for the individual. This feeling is generally replaced with heightened awareness of situations and individuals that will be left behind after ePass's death.


2. Anger ? "Why me? It's not fair!"; "How can this happen to me?"; "Who is to blame?"
Once in the second stage, the individual recognizes that denial cannot continue. Because of anger, the person is very difficult to converse with on GFY due to misplaced feelings of rage and envy. Any individual that symbolizes life or energy is subject to projected resentment and jealousy.


3. Bargaining ? "Just let me get my money out please."; "I'll do anything for a few more bucks."; "I will give my left nut if only..."
The third stage involves the hope that the individual can somehow postpone or delay the death of ePass. Usually, the negotiation for an extended payout is made with a higher power in exchange for a reformed lifestyle. Psychologically, the individual is saying, "I understand ePass will die, but if I could just have more time..."


4. Depression ? "I'm so sad, why bother with anything?"; "ePass is going to die... What's the point?"; "I miss my money, why go on?"
During the fourth stage, the broke person begins to understand the certainty of ePass's death. Because of this, the individual may become a lurker, refuse trolling or spend much of the time crying and grieving. This process allows the disgruntled person to disconnect oneself from things like money and food. It is not recommended to attempt to cheer up an individual who is in this stage. It is an important time for grieving that must be processed.


5. Acceptance ? "It's going to be okay."; "I can't fight it, I may as well prepare for it."
In this last stage, the individual begins to come to terms with ePass's mortality or that of their money.

epassporte is making a statement later today about making a statement sometime in the future but is 100% confident this future statement will happen

It's just money...

laffin - sorry for the interruption, that line just made me crack up ... please resume rants

By this time, I would say Epassporte should pay interest to customers and/or reduce fees because funds were locked in for several weeks.