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-   -   ePassporte Official Statment (https://gfy.com/showthread.php?t=985088)

Denny 09-05-2010 03:46 PM

1600 :pimp

woj 09-05-2010 03:50 PM

Quote:

Originally Posted by beta-tester (Post 17471167)
yes, on the ATM the transaction is simply rejected - meaning VISA doesn't allow it to happen -> the card is blocked!

but so you go to the atm, go to the "check balance" option? and it shows up fine, right?
or is there no "check balance" option?

theking 09-05-2010 03:50 PM

Quote:

Originally Posted by Ron Bennett (Post 17471171)
VISA suspended access to its network, but how / why would VISA would freeze the money?

Either the money isn't really frozen -or-, as some knowledgeable financial folks have posted in some forums, ePassporte did something very, very bad - if so, the money is likely good as gone.

While most questions have been answered by Michael O., a big one not answered (unless I missed it) is WHY did VISA act when and how it did? VISA usually doesn't act that quick and aggressively unless something is very rotten.

Ron

I think your suspicions have merit...as it is my understanding that the bank in question has not lost its authority to issue Visa Cards...only the Epassporte account is affected.

xmas13 09-05-2010 03:52 PM

http://wiki.urbandead.com/images/a/a7/Drama_Llama.jpg

MaDalton 09-05-2010 03:53 PM

Quote:

Originally Posted by xmas13 (Post 17471185)

the llama is late - traffic jam?

beta-tester 09-05-2010 03:53 PM

Quote:

Originally Posted by woj (Post 17471180)
but so you go to the atm, go to the "check balance" option? and it shows up fine, right?
or is there no "check balance" option?

I honestly haven't checked that... but I suspect that would work too. Because when you query the balance you contact VISA, and once you initiate transaction it automatically gets denied since the card is blocked. This is my assumption... I haven't tried it.

anthony78 09-05-2010 03:59 PM

I got the form to be completed in my account and ePass replied to me very fast, under 24 hours.
Tomorrow I will upload the form and the ID for an wire transfer and I will tell you if all goes well. I do not take all my money cause I thing all will be fine in the end .... :)
I have called them also and they answered to my phone call very fast aslo, so I think they are working on the problem.
I am using ePassporte since 2003 and never had a problem with them, all was very fast and profesionally done.
So, just stay and wait, for those who do not have money in their walett, don't panic and don't send a lot of emails to them cause they try to resolve the problem.

Cyber Fucker 09-05-2010 04:01 PM

I'm 2 weeks without the internet connection and wow... I've only managed to read a few crucial pages. I wonder if Visa is not acting illegally here. Can they do something like that... without any warning? Isn't Visa doing something that they shouldn't do? But yeah, I know, it's a big company so they may change the rules.

Anyway, I think that all those trolling now assholes should be just banned. It's disgusting and untoward. This board really doesn't need trolling assholes.

It's a very difficult situation for many of us and many of us will not sleep well for a while. Personally I just hope that this situation will be resolved soon and I keep my fingers crossed.

anthony78 09-05-2010 04:07 PM

Quote:

Originally Posted by anthony78 (Post 17471199)
I got the form to be completed in my account and ePass replied to me very fast, under 24 hours.
Tomorrow I will upload the form and the ID for an wire transfer and I will tell you if all goes well. I do not take all my money cause I thing all will be fine in the end .... :)
I have called them also and they answered to my phone call very fast aslo, so I think they are working on the problem.
I am using ePassporte since 2003 and never had a problem with them, all was very fast and profesionally done.
So, just stay and wait, for those who do not have money in their walett, don't panic and don't send a lot of emails to them cause they try to resolve the problem.

I forgot to mention that I called them and requested the wire transfer yesterday and they replied to me also yesterday, so they are working also in week-end, this is a good sign for all of us .... :)

Jman 09-05-2010 04:08 PM

Question is, if transfer to and from VV to Wallet is threw Epassporte and Visa decided to cancel the issued cards, then Why can't Epassporte let us transfer money from VV to Wallet. Seems like there's more to it then "We don't know and it's not our fault" ONLY explanation we had so far.

anthony78 09-05-2010 04:15 PM

Quote:

Originally Posted by Jean-Francois (Post 17471207)
Question is, if transfer to and from VV to Wallet is threw Epassporte and Visa decided to cancel the issued cards, then Why can't Epassporte let us transfer money from VV to Wallet. Seems like there's more to it then "We don't know and it's not our fault" ONLY explanation we had so far.

I think that the money from VV in ePassporte account can not be moved to wallet cause ePassporte wants not to move any money from VV in oder for them to have a record and be according with the money from VV blocked in the bank by Visa, as far as I read in here on the board, this is my answer to you my friend...:)

beta-tester 09-05-2010 04:37 PM

Quote:

Originally Posted by Jean-Francois (Post 17471207)
Question is, if transfer to and from VV to Wallet is threw Epassporte and Visa decided to cancel the issued cards, then Why can't Epassporte let us transfer money from VV to Wallet. Seems like there's more to it then "We don't know and it's not our fault" ONLY explanation we had so far.

because the money is frozen on the cards....

flashfire 09-05-2010 04:46 PM

yeah people dont seem to get that "visa virtual" is a pre-loaded credit card so the money is ON THE CARD.

Michael O 09-05-2010 05:24 PM

Quote:

Originally Posted by mcfester (Post 17470086)
Thanks Michael, that pretty much clears up my UK issues.

For my Thai account which is already document verified, do I need to provide any bank documents for a wire transfer?
As you may know its not easy getting English written documents here, I only have a passbook with just my name.
My bank visa debit card doesn't even have my name on it, fucks sake :1orglaugh

Copy of ID and wire request form is needed to withdraw via wire.

beta-tester 09-05-2010 05:28 PM

Michael, I asked you couple of pages back for the information of how many people work for ePassporte, excluding outsources support? Can you provide such an information?

Michael O 09-05-2010 05:30 PM

Quote:

Originally Posted by Profits of Doom (Post 17470208)
Can you still transfer money to another Epass account if your money is tied up on your Virtual Visa card? I'm sure it has been answered here but I can't find it...

Sorry no only funds on the Wallet can be used.

Michael O 09-05-2010 05:30 PM

Quote:

Originally Posted by goodspirit (Post 17470658)
One question for Michael... if epass got that warning two days before it all happened why epass didn't make some statement and inform users to withdraw all money they can because there gonna be some problems (maybe)

We did not get 2 days warning.

Michael O 09-05-2010 05:31 PM

Quote:

Originally Posted by ILookFly (Post 17470872)
I was just about to request a new card. Damn, i'm broke anyways...i only have $5 on my virtual card. I assume everything will now be stored in Wallet right?

All incoming funds now go to the Wallet.

JFK 09-05-2010 05:34 PM

Quote:

Originally Posted by beta-tester (Post 17471396)
Michael, I asked you couple of pages back for the information of how many people work for ePassporte, excluding outsources support? Can you provide such an information?

came very late into this unfortunate situation, been in Holland all weekend, with no laptop. But, at this point, what does it matter how many people they have working for them? The system was running smoothly up to this point, so obviously enough:2 cents:

JFK 09-05-2010 05:34 PM

Quote:

Originally Posted by Michael O (Post 17471402)
All incoming funds now go to the Wallet.

can they be moved from there ?

Michael O 09-05-2010 05:39 PM

Quote:

Originally Posted by JFK (Post 17471406)
can they be moved from there ?

Yes withdraw via ACH, to a Credit/Debit card, via wire or p2p the funds.

Michael O 09-05-2010 05:41 PM

Quote:

Originally Posted by beta-tester (Post 17471396)
Michael, I asked you couple of pages back for the information of how many people work for ePassporte, excluding outsources support? Can you provide such an information?

No
But its more than most people think, running something like ePassporte requires a lot of man power.

theking 09-05-2010 05:43 PM

Michael O...is this a correct statement?

Quote:

Originally Posted by theking (Post 17471182)
I think your suspicions have merit...as it is my understanding that the bank in question has not lost its authority to issue Visa Cards...only the Epassporte account is affected.


BetChips 09-05-2010 05:45 PM

Is there a chance our cards will have full functionality if this gets resolved? Or is our current cards useless and will continue to be?

DanS 09-05-2010 05:47 PM

Michael,

are there currently negotiations happening with Visa over the weekend or is everything silent or waiting for the long weekend to get over? Or in other words: Was there any progress being made since Friday morning?

Second thing is, how is your personal evaluation of the situation with the visa electron? Is there any chance left that it could be activated again? Or if there will be a resolution be found it will more likely be that we have to wait for a replacement card?

I ask this, because that bugs me more than the funds being frozen right now. I usually only keep a little balance. But, I am having sponsor payouts on hold and I need those funds very soon. I do not want to re-route those payouts prematurely to wires (not even possible in all cases).

Agent 488 09-05-2010 06:29 PM

http://twitter.com/Tittyliscious

@Goddess_XTC continue..#ePassporte said they know it is a problem with THEIR bank and hope it's resolved in 2 weeks. I wont hold them to it

beta-tester 09-05-2010 06:39 PM

news from webcam girls... now that's the information!

Agent 488 09-05-2010 06:40 PM

it's sad when that is pretty much all you have.

Agent 488 09-05-2010 06:42 PM

http://i1.gatewayinterface.com/image...1275487000.jpg

area51 - BANNED FOR LIFE 09-05-2010 06:51 PM

Quote:

Originally Posted by Agent 488 (Post 17471548)

:1orglaugh:1orglaugh

Socks 09-05-2010 07:00 PM

Michael O, I would like my question answered IMMEDIATELY:

Need a back rub, buddy? :/

JD 09-05-2010 07:09 PM

Quote:

Originally Posted by Socks (Post 17471580)
Michael O, I would like my question answered IMMEDIATELY:

Need a back rub, buddy? :/

I'm after him k? thx :winkwink:

Ron Bennett 09-05-2010 07:10 PM

Quote:

Originally Posted by beta-tester (Post 17471396)
Michael, I asked you couple of pages back for the information of how many people work for ePassporte, excluding outsources support? Can you provide such an information?

Stats according the public LinkedIn Profile at
http://www.linkedin.com/companies/epassporte.com

Headquarters: Greater Los Angeles Area
Industry: Computer Software
Type: Privately Held

Company Size: 25 employees

Since they're a privately held company they don't have to answer the question, but is very curious, nevertheless. Why the secrecy? It makes people wonder...

Anyways, the 25 employee number is, imho, probably in the ballpark +/- 10.

Ron

mikesinner 09-05-2010 07:28 PM

I just have 1 question Michael. Do you expect this to be solved by the end of next week (12th)?

AzteK 09-05-2010 07:57 PM

This thread can't go down on the list.

willwank 09-05-2010 08:14 PM

Quote:

Originally Posted by flashfire (Post 17471315)
yeah people dont seem to get that "visa virtual" is a pre-loaded credit card so the money is ON THE CARD.

It's not a "Pre-Loaded" credit card. It's either a debit card with a sub-account or it is simply pre-loaded plastic without a sub-account. 3 very different types of cards.

cam_girls 09-05-2010 08:14 PM

Kudos to Michael for the marathon support.

Most of the questions are just vanity questions now, take a long break and look after your wife.

I think I'll stop using ePass anyway, I just have to take up the slack of an extra
3 days for a bank wire... unless they hit me $50 every week.

OK GET EPASS VISA FUNCTIONALITY BACK ONLINE ASAP!

urbanpimp 09-05-2010 08:39 PM

bump to the top

Argos88 09-05-2010 08:39 PM

The problem here is that a sponsor can still send money to an affiliate's accounts wallet...

You should really DEACTIVATE this, guys, because why would you want money on an account where you CAN'T recover your money??

yes, I know, but many guys here don't have a US Bank Account...

.

cam_girls 09-05-2010 08:51 PM

Quote:

Originally Posted by Argos88 (Post 17471747)
The problem here is that a sponsor can still send money to an affiliate's accounts wallet...

You should really DEACTIVATE this, guys, because why would you want money on an account where you CAN'T recover your money??

yes, I know, but many guys here don't have a US Bank Account...

.


Be easier on most people if you manually change your payment option with your sponsor.
</Michael O>

Konda 09-05-2010 09:10 PM

Quote:

Originally Posted by Argos88 (Post 17471747)
The problem here is that a sponsor can still send money to an affiliate's accounts wallet...

You should really DEACTIVATE this, guys, because why would you want money on an account where you CAN'T recover your money??

yes, I know, but many guys here don't have a US Bank Account...

.

Even if you don't have a US bank account you can still get the money out your wallet by international wire transfer.
Their should be no problem for anyone to get their funds out of their wallet.
So if a sponsor pays you to epass, and you have it set to receive the funds in your wallet, you can always get the funds out.

area51 - BANNED FOR LIFE 09-05-2010 09:14 PM

Quote:

Originally Posted by Ron Bennett (Post 17471603)
Why the secrecy? It makes people wonder...

isnt it obvious?

2012 09-05-2010 09:23 PM


Agent 488 09-05-2010 09:50 PM

http://roem.ru/2010/09/06/addednews16237/

hotcontent 09-05-2010 09:55 PM

Quote:

Originally Posted by superdio (Post 17470763)
Please stop speculating nonsense. Its time to sit and wait for the resolution next week. Meanwhile it would be great if most sponsors start working in an alternative backup payment method to Epassporte just if this happens again. Looks like OKPAY is a nice option with debit Mastercard and P2P transfers.

Agree! :thumbsup

qwe 09-05-2010 10:10 PM

Michael, so when will wires start going out?

flashfire 09-05-2010 10:30 PM

Quote:

Originally Posted by qwe (Post 17471837)
Michael, so when will wires start going out?

not to speak for MO but I'm pretty sure it will be tuesday...seems logical because of the long weekend. Remember wires take a few days, always have

gladiator6 09-05-2010 11:03 PM

Ok the visa on epass stop working. But the affiliate programs still send moneyst to epassporte or ? I just want to know is there have any problems to peer / peer sending moneys ?

haissem-o 09-05-2010 11:38 PM

this epass situation is such a pain in the ass

i paid my tgpalliance.com submitter access september 1... and then sept.2 pops out the epass problem... until now my submitter access at tgpalliance is still inactive. dang!

V_RocKs 09-05-2010 11:52 PM

Quote:

Originally Posted by Ron Bennett (Post 17471603)
Stats according the public LinkedIn Profile at
http://www.linkedin.com/companies/epassporte.com

Headquarters: Greater Los Angeles Area
Industry: Computer Software
Type: Privately Held

Company Size: 25 employees

Since they're a privately held company they don't have to answer the question, but is very curious, nevertheless. Why the secrecy? It makes people wonder...

Anyways, the 25 employee number is, imho, probably in the ballpark +/- 10.

Ron

Administrative perhaps. Call center wise...much higher.


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