Dont you mean Viola!

It is EXACTLY the problem !

When I signed up with them, I paid one month in advance.

+

They wanted to be paid before the month starts. I feel this is bullshit. It would mean 2 months paid in advance.

That is why I always pay around the 25th with paypal. They anyway allready have one month full payment in advance.

I pay around the 25th with Paypal since 13 years now.


Last month, I needed a small server, 6$ a month to do some tests. I bougth a plan from webair and gave my credit card number to pay that 6$ every months.


I realize that they used my credit card to bill me for my dedicated server. I DIDN'T ALLOW THEM TO USE IT FOR MY DEDICATED SERVER. I allowed to take 6$/month on that card, not 750$

+ she double billed me this month !!!

I emailed Jessica explaining the problem. The girl is like a civil servant : unable to think. She doesn't seem to be able to use her brain. Emailing her is a waiste of time.

+

Bad support when I got hacked on my server last month + my actual support ticket is unanswered since 5 days now.

I am giving it a last shot with Gerard.

You stayed with a host you claim had constant server crashes, terrible support times, they couldnt do simple tasks and you stayed with them 3 years?

and you call him the idiot? lol

:1orglaugh

webair is really hit and miss. seems like 50% think they're the cats meow while the other 50% wants them to burn in hell

I have always had good service Webair...... especially considering their low prices for managed dedicated boxes.

I've been with Webair for a couple of years and they always replied very fast.

think now is about 3 years i have been using webair and never had any problem!

are you the full quid mate ?

chmod has been with them for 13 years

I just had a chat with Gerard ...by the way, thanks for giving me his contact infos...

He was very helpfull and took care of everything. :thumbsup

It is a big decision to leave a company you've been dealing with since... I thought it was 13 years...but it is even been 14 years now !

So I am happy that he helped me out and... Maybe they should have a little chat with Jessica... I mean being a pain in the ass with an old client is not the best idea an employee can have.

If Gerard woudn't have helped me, I would really have moved to another host.

:2 cents::2 cents::2 cents:

Best move I ever did.

always there if you have a problem ...

Ok, so now you're no longer moving, but if you ever decide to or need a 2nd host I can offer you the following.

Core2Quad Q8200
4GB RAM
2x1000MB HDD's (Raid-1)
2x1000mbps NIC's
Remote Reboot
KVMoIP
FULL Management
Free Server Migration
40mbps Dedicated Unmetered Bandwidth
$275/mo

contact MIKE at www.oxeo.com. Best webhost I´ve ever used.

I am among cats :1orglaugh

Thank you again for taking the time to speak with me. I'm happy I was able to help you with everything. Here's to another 14 years!! :drinkup

seems like the problem is jessica

talk to andy from choopa - also he's here..
fast and reliable support - average ticket answer 3-5minutes..

choopa.com ... they simply rock with their super fast support (and many folks on ICQ for instant contact = AWESOME!)

Off with Jessica's head...

I already hate Jessica and I'm not even hosted there :1orglaugh:1orglaugh:1orglaugh

yeah.. they blow.

:1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh :1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh :1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh :1orglaugh:1orglaugh:1orglaugh:1orglaugh Oh.. I thought you meant Mike with webair. nevermind

I would have a problem with a hosting company that has a major typo on the order page.

http://www.choopa.com/order/

I'm sure we've all been in the situation where the technical product we're paying for is solid but something/someone else within the company (like billing or support) is below par. It sucks.

Shut up idiot.

Apparently your reading skills are that of a first grader... Dumb ass.:error

Jessica better get her act together, someone like myself in the New York area can take your job. :)

www.dreamhost.com :)

Call National Net. Chances are they can beat their price, and the support is the best in the industry.

looks like all the good ones listed here. but dont forget
hosthead.com
xxxhostit.com

This sounds more like you're just having a bad day with their accounting, if you've been with them 13 years, I'd just contact up Gerard or Mike directly, they will definitely take care of their veteran clients.
WG

Guys have bent over backwards for me, 100% recommended :)

I'm curious as to why someone who's serious about their business would host their stuff with dream host. In my opinion, that is one of the most idiotic things anyone can do. Unless they are using dream host as an additional host to host very small things that aren't very important. Besides that, not a smart move.

Amen :thumbsup