Zombaio Support Sucks

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  • jjmerago
    JJ Merago
    • Aug 2006
    • 267
    #1

    Zombaio Support Sucks

    So far these clowns can't get the installation right they are taking too long and to top it off they do not have 24/7 support.

    I am trying to give them the some slack because they process visa with out the gay $750 fee and maxim fee rate of 7.9% . but its getting hard to like them when going on 1 week installation isn't working.

    Just venting ... the first one who can get me a 24/7 number I can call that works will get a 3 day free pass to the site when its up.

    Thanks
    Tags: None
    • BIGTYMER
      Junior Achiever
      • Nov 2004
      • 17066
      #2
      Clowns? Hardly. And its not Zombaios job to install/customize scripts for you. You should be thankful they are even trying.

        Comment

        • DigitalTheory
          ^-^
          • Jul 2007
          • 1055
          #3
          Originally posted by BIGTYMER
          Clowns? Hardly. And its not Zombaios job to install/customize scripts for you. You should be thankful they are even trying.

            Comment

            • jjmerago
              JJ Merago
              • Aug 2006
              • 267
              #4
              Its not a custom script its there access script so yes it is there job to do it. Whe I want your opinion ill give it to you.

                Comment

                • BIGTYMER
                  Junior Achiever
                  • Nov 2004
                  • 17066
                  #5
                  Originally posted by jjmerago
                  Its not a custom script its there access script so yes it is there job to do it. Whe I want your opinion ill give it to you.
                  Can you read? Its not their job to install even their scripts. They do it as a courtesy. Stop being a little prima donna and learn how to install a simple script. It takes 2 minutes.

                    Comment

                    • DigitalTheory
                      ^-^
                      • Jul 2007
                      • 1055
                      #6
                      Originally posted by jjmerago
                      Its not a custom script its there access script so yes it is there job to do it. Whe I want your opinion ill give it to you.

                      when you want his opinion you will ask for it or give it to him? and the word is their*



                      four 2 three 2 one 1 seven 0 three on icq might be of some help to you.

                        Comment

                        • Barefootsies
                          Choice is an Illusion
                          • Feb 2005
                          • 42635
                          #7
                          Originally posted by BIGTYMER
                          Clowns? Hardly. And its not Zombaios job to install/customize scripts for you. You should be thankful they are even trying.
                          Agreed.

                          While their are two side to every story, I have dealt with them on somewhere between a half dozen, and dozen, pay sites now. They have never taken a week to get something handled.

                          They do not have 24/7 support, but neither do all the others. If you want 24/7, you go with CCB and their live chats, and phone support. If you want to try someone else, you have trade offs.
                          Should You Email Your Members?

                          Link1 | Link2 | Link3

                          Enough Said.

                          "Would you rather live like a king for a year or like a prince forever?"

                            Comment

                            • jjmerago
                              JJ Merago
                              • Aug 2006
                              • 267
                              #8
                              Wow do you guys work for Zombaio? ... If you guys read my entire post its say that I'm venting. SO what happens when some one vents they typically fly off the handle and spout shit off.

                              Although I stand by my comments they are to be taken with a grain of salt. Zombaio is a good company but any "great" company has 24/7 support for its clients.

                              I know how to install scripts but my rep said they would do it so its not too much for me to expect a 24-48 hr install or an email saying hey it may go faster if you do it as we are backed up.

                                Comment

                                • jjmerago
                                  JJ Merago
                                  • Aug 2006
                                  • 267
                                  #9
                                  Issue Resolved got a pm with contact from an undestanding webmaster who has been there called them and its done.

                                    Comment

                                    • TrainWreckContent
                                      Confirmed User
                                      • Dec 2008
                                      • 8152
                                      #10
                                      glad it got resolved i am in the process of setting up my site and plan on using them

                                      Telegram @DanTrainwreck / Whatsapp TrainWreck / Email [email protected]

                                        Comment

                                        • fatfoo
                                          ICQ:649699063
                                          • Mar 2003
                                          • 27763
                                          #11
                                          Zombaio support sucks, you say. Good luck, jjmerago.
                                          Send me an email: [email protected]

                                            Comment

                                            • jjmerago
                                              JJ Merago
                                              • Aug 2006
                                              • 267
                                              #12
                                              Originally posted by riggo
                                              glad it got resolved i am in the process of setting up my site and plan on using them
                                              Hey ya they're good people just messed up ... That in itself is fine we're all human ... but its the lack of 24/7 support that i was venting not their system. The inclusion of VISA with no fees and only 7.9% service charge is fan-fuckin'-tastic!
                                              Last edited by jjmerago; 05-28-2010, 07:44 PM.

                                                Comment

                                                • Sly
                                                  Let's do some business!
                                                  • Sep 2004
                                                  • 31376
                                                  #13
                                                  Originally posted by jjmerago
                                                  Hey ya they're good people just messed up ... That in itself is fine we're all human ... but its the lack of 24/7 support that i was venting not their system. The inclusion of VISA with no fees and only 7.9% service charge is fan-fuckin'-tastic!
                                                  With 7.9%... don't you think they need to make cuts somewhere? I think you just found out where.
                                                  Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted

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                                                    Comment

                                                    • spunky99
                                                      Confirmed User
                                                      • Jan 2004
                                                      • 3462
                                                      #14
                                                      you get what you pay for

                                                        Comment

                                                        • Bro Media - BANNED FOR LIFE
                                                          MOBILE PORN: IMOBILEPORN
                                                          • Jan 2004
                                                          • 16502
                                                          #15
                                                          Originally posted by jjmerago
                                                          Issue Resolved got a pm with contact from an undestanding webmaster who has been there called them and its done.
                                                          A pm? Here?

                                                          Anyway, it should be a very simple 3 minute process to get you up and running. Im pretty sure the fee is making up for them not being there 24/7 to install it.

                                                          We are moving to zombaio soon too.

                                                            Comment

                                                            • LoveSandra
                                                              So Fucking Banned
                                                              • Aug 2008
                                                              • 10551
                                                              #16
                                                              Good luck

                                                                Comment

                                                                • jjmerago
                                                                  JJ Merago
                                                                  • Aug 2006
                                                                  • 267
                                                                  #17
                                                                  Originally posted by Bro Media
                                                                  A pm? Here?
                                                                  well technically just an email as it on my sig but i can assure you i was in a very private place when i got it.

                                                                    Comment

                                                                    • Kolargol
                                                                      Confirmed User
                                                                      • Mar 2003
                                                                      • 1319
                                                                      #18
                                                                      Does anyone know if Zombaio can be included in CCBill cascade ? I am getting tired of Epoch and i should probably change my secondary processor.

                                                                        Comment

                                                                        • Bro Media - BANNED FOR LIFE
                                                                          MOBILE PORN: IMOBILEPORN
                                                                          • Jan 2004
                                                                          • 16502
                                                                          #19
                                                                          Originally posted by jjmerago
                                                                          well technically just an email as it on my sig but i can assure you i was in a very private place when i got it.
                                                                          Pooping?

                                                                            Comment

                                                                            • martinsc
                                                                              Too lazy to set a custom title
                                                                              • Jun 2005
                                                                              • 27047
                                                                              #20
                                                                              Originally posted by Bro Media
                                                                              Pooping?
                                                                              Make Money

                                                                                Comment

                                                                                • NinjaSteve
                                                                                  Too lazy to set a custom title
                                                                                  • Dec 2003
                                                                                  • 11089
                                                                                  #21
                                                                                  I thought their fee was 4.9%
                                                                                  ...

                                                                                    Comment

                                                                                    • BIGTYMER
                                                                                      Junior Achiever
                                                                                      • Nov 2004
                                                                                      • 17066
                                                                                      #22
                                                                                      Originally posted by NinjaSteve
                                                                                      I thought their fee was 4.9%
                                                                                      Its only 4.9% if you use them as your first processor in the cascade.

                                                                                        Comment

                                                                                        • Klen
                                                                                          • Aug 2006
                                                                                          • 32235
                                                                                          #23
                                                                                          It's kind a strange how they can pay multiple times for skinning board yet they cant establish simple support.

                                                                                            Comment

                                                                                            • Davy
                                                                                              Confirmed User
                                                                                              • Apr 2006
                                                                                              • 4323
                                                                                              #24
                                                                                              Just install the script yourself. Where's the problem?
                                                                                              ---
                                                                                              ICQ 14-76-98 <-- I don't use this at all

                                                                                                Comment

                                                                                                • Barefootsies
                                                                                                  Choice is an Illusion
                                                                                                  • Feb 2005
                                                                                                  • 42635
                                                                                                  #25
                                                                                                  Originally posted by Kolargol
                                                                                                  Does anyone know if Zombaio can be included in CCBill cascade ? I am getting tired of Epoch and i should probably change my secondary processor.
                                                                                                  Yes they can. However, if Zombaio is not first on your cascade, they change your percentage for processing to 9.9%. They had a thread on this a few months back.
                                                                                                  Should You Email Your Members?

                                                                                                  Link1 | Link2 | Link3

                                                                                                  Enough Said.

                                                                                                  "Would you rather live like a king for a year or like a prince forever?"

                                                                                                    Comment

                                                                                                    • candyflip
                                                                                                      Carpe Visio
                                                                                                      • Jul 2002
                                                                                                      • 43069
                                                                                                      #26
                                                                                                      It took me all of 10 minutes to be set up with Zombaio.

                                                                                                      Spend you some brain.
                                                                                                      Email Me

                                                                                                        Comment

                                                                                                        • candyflip
                                                                                                          Carpe Visio
                                                                                                          • Jul 2002
                                                                                                          • 43069
                                                                                                          #27
                                                                                                          Originally posted by jjmerago
                                                                                                          Wow do you guys work for Zombaio? ... If you guys read my entire post its say that I'm venting. SO what happens when some one vents they typically fly off the handle and spout shit off.

                                                                                                          Although I stand by my comments they are to be taken with a grain of salt. Zombaio is a good company but any "great" company has 24/7 support for its clients.

                                                                                                          I know how to install scripts but my rep said they would do it so its not too much for me to expect a 24-48 hr install or an email saying hey it may go faster if you do it as we are backed up.
                                                                                                          Do that here and everyone will be sure to point out what an idiot you actually are.

                                                                                                          Spend you some brain.
                                                                                                          Email Me

                                                                                                            Comment

                                                                                                            • area51 - BANNED FOR LIFE
                                                                                                              So Fucking Banned
                                                                                                              • Aug 2009
                                                                                                              • 3163
                                                                                                              #28
                                                                                                              No one wants a stupid 3 day pass to your site ROFL.

                                                                                                              Fucking moron.

                                                                                                                Comment

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