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Old 05-19-2010, 11:17 AM   #1
mmcfadden
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I'm done with ccbill!!!

It's a shame that one person can be put in charge of such a valuable asset!

Paul K has threatened that my join form will be terminated if I talk about it again...

well Paul... terminate my custom form, i'm moving on. If my rebills are affected then I will sue your company...

This is what i'm talking about...



and this is where the recurring is...




First off... my join form has been defunct for about 2 weeks since I asked for a simple change.

Notice the hard coded text in my form?



and the recurring... as Paul claims... must be above the submit!



Well Paul... I also remember talking to you on the phone and you saying that I...

1) want to rip off my customers...
2) metart is another client and i have no say in that


this is my official fu to ccbill and I apologize to the affiliates that have been with me thru them...
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Old 05-19-2010, 11:21 AM   #2
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Damn foo. Sorry to hear that.

I know you had been trying to work things out for a couple of months now.
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Old 05-19-2010, 11:25 AM   #3
ottopottomouse
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Met-Art has the recurring above the submit button by having it in the drop down box or am I taking a too simplistic view of it?
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Old 05-19-2010, 11:26 AM   #4
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haha who wants to take bets if he will really move off ccbill


god if you really don't like what ccbill has to offer then leave already but I'm quite happy with the service i get there
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Old 05-19-2010, 11:28 AM   #5
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I don't get it....
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Old 05-19-2010, 11:31 AM   #6
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Oh man. sorry you feel that way. CCBill rocks for us.

Hope you get what you need from someone else.

Good luck
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Old 05-19-2010, 11:35 AM   #7
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Originally Posted by ottopottomouse View Post
Met-Art has the recurring above the submit button by having it in the drop down box or am I taking a too simplistic view of it?
Well, he has the same thing pretty much. Instead of a drop-down box it is written in hard text.

Although no company has to give every client the same deals and offerings. Who knows what the situation with Met-Art is. My guess is they have been a client for many years and process a pretty fair volume of sales, which would most likely mean they get extra perks that newer clients with smaller volumes would not.
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Old 05-19-2010, 11:42 AM   #8
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this is a direct biz matter
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Old 05-19-2010, 12:03 PM   #9
ottopottomouse
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Originally Posted by Sly View Post
Well, he has the same thing pretty much. Instead of a drop-down box it is written in hard text.

Although no company has to give every client the same deals and offerings. Who knows what the situation with Met-Art is. My guess is they have been a client for many years and process a pretty fair volume of sales, which would most likely mean they get extra perks that newer clients with smaller volumes would not.
No.

Met-Art says
$29.99(USD) for 30 days recurring *1

vStripPoker says
$29.95(USD) for 30 days *1 <= surely that just needs recurring adding to the text and the *1 stuff can then go below the submit.
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Old 05-19-2010, 12:05 PM   #10
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Originally Posted by ottopottomouse View Post
No.

Met-Art says
$29.99(USD) for 30 days recurring *1

vStripPoker says
$29.95(USD) for 30 days *1 <= surely that just needs recurring adding to the text and the *1 stuff can then go below the submit.
Ah, sharp eye.
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Old 05-19-2010, 12:12 PM   #11
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vote bam.
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Old 05-19-2010, 12:13 PM   #12
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Old 05-19-2010, 12:14 PM   #13
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wtf are you even talking about?

what makes you think people want to play wheres waldo on your join form?

go suck a cock already. your pussy posturing makes you look like a woman.
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Old 05-19-2010, 12:17 PM   #14
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if you are done with them why is your site still using ccbill?
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Old 05-19-2010, 12:19 PM   #15
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Originally Posted by ottopottomouse View Post
No.

Met-Art says
$29.99(USD) for 30 days recurring *1

vStripPoker says
$29.95(USD) for 30 days *1 <= surely that just needs recurring adding to the text and the *1 stuff can then go below the submit.
mmcfadden don't lose your ccbill over one measly word!
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Old 05-19-2010, 12:19 PM   #16
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don't see any big issue here, but ccbill sucks for much more serious stuff
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Old 05-19-2010, 12:20 PM   #17
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No.

Met-Art says
$29.99(USD) for 30 days recurring *1

vStripPoker says
$29.95(USD) for 30 days *1 <= surely that just needs recurring adding to the text and the *1 stuff can then go below the submit.
there you have it...

mention the recurring at the top and i am sure no one has a problem to move the footnote below the submit button

otherwise it looks like you want to hide the recurring - in that case i would have to agree with CCBill
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Old 05-19-2010, 12:20 PM   #18
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Nice site, nice Domain.
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Old 05-19-2010, 12:24 PM   #19
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Where is stuff at if you remove that google toolbar?
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Old 05-19-2010, 12:29 PM   #20
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Originally Posted by MaDalton View Post
there you have it...

mention the recurring at the top and i am sure no one has a problem to move the footnote below the submit button

otherwise it looks like you want to hide the recurring - in that case i would have to agree with CCBill
I told this fool that the FIRST time he came in here whining.....People aren't joining his shit BECAUSE THEY DON'T WANT TO!...Quit blaming a box above or below a submit button on your problems...

Go signup with Ticketsclub...You'll be happy over there.
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Old 05-19-2010, 12:30 PM   #21
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MET would convert better not having "recurring" in the description in their dropdown menu


you are bitching for no reason, lol
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Old 05-19-2010, 12:30 PM   #22
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Old 05-19-2010, 12:33 PM   #23
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MET would convert better not having "recurring" in the description in their dropdown menu


you are bitching for no reason, lol
it's totally possible that i'm an idiot but i kind of have this stupid idea that a paying customer appreciates when he doesn't get fucked over
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Old 05-19-2010, 12:33 PM   #24
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Sorry to hear
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Old 05-19-2010, 12:35 PM   #25
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if you are done with them why is your site still using ccbill?
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Old 05-19-2010, 12:37 PM   #26
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it's totally possible that i'm an idiot but i kind of have this stupid idea that a paying customer appreciates when he doesn't get fucked over
it is totally possible, that you could be, maybe right
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Old 05-19-2010, 12:41 PM   #27
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My ccbill check showed up today! 1 day early, thanks ccbill!
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Old 05-19-2010, 12:47 PM   #28
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if i was paul i would have terminated him a long time ago..
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Old 05-19-2010, 12:49 PM   #29
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Old 05-19-2010, 12:54 PM   #30
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im tired... so tired of this fucking horse shit

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Old 05-19-2010, 01:08 PM   #31
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if i was paul i would have terminated him a long time ago..
That would be good right? Terminate the guy who calls out bs when he sees it!

It's like this... I have 10 opportunities to go somewhere else.

Remember assholes... this is MY TRAFFIC and MY JOINS! Not ccbill

irregardless, if i smell bs, i call it, understand that?

i have a problem with paul k at ccbill, all else can chime in or just watch
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Old 05-19-2010, 01:09 PM   #32
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dude, settle down and add one word.
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Old 05-19-2010, 01:16 PM   #33
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That would be good right? Terminate the guy who calls out bs when he sees it!

It's like this... I have 10 opportunities to go somewhere else.

Remember assholes... this is MY TRAFFIC and MY JOINS! Not ccbill

irregardless, if i smell bs, i call it, understand that?

i have a problem with paul k at ccbill, all else can chime in or just watch
but why do you have to be a asshole about calling him and ccbill out over and over? I know you've started 2 or 3 threads about this same issue and the last one I read you said you would move off ccbill to someone that will allow you to hide the rebill thing.. yet here you are again bitching and still using ccbill..
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Old 05-19-2010, 01:16 PM   #34
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Actually when I load Met-Art's join page the drop down is different and has the whole recurring every 30 days text right there.

I don't really get this issue... How many surfers are left who are not aware they are going to be rebilled that can somehow be fooled by this? This can't affect anyone's bottom line by more than .001% these days.

Why didn't you just get NATS and do whatever join page you want?
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Old 05-19-2010, 01:25 PM   #35
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if you don't understand what i'm saying i hope that in the future you will.

bc what I am talking about is 100ks worth.

It is not about hiding but just a better way of showing... shit... ccbill should hire me
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Old 05-19-2010, 01:28 PM   #36
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if you don't understand what i'm saying i hope that in the future you will.

bc what I am talking about is 100ks worth.

It is not about hiding but just a better way of showing... shit... ccbill should hire me
Okay... why are you running hundreds of thousands of dollars through CC Bill instead of a system like NATS where you have more control and can also allow your affiliates a little security? Setting up a system like NATS allows you to change and add processors as you see fit without impacting your affiliates. If you switch out from CC Bill now, your affiliates are going to have a lot of work.
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Old 05-19-2010, 01:48 PM   #37
mmcfadden
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I hope you help everyone out the way u did me!

paulk ‎(1:58 PM):
I know that the next time you post on the boards saying that your form is fucked up I will send you a link to another form, give you an hour to switch your links and deactivate your custom form. We have spent hours working with you on your form and you say that it is still messed up so I will fix it for you.
You may even see better conversions with a more normal form.

here is the rest just bc u wanted to know!

paulk ‎(1:56 PM):
Care to enlighten me?
mikemcfadden ‎(1:56 PM):
no
paulk ‎(1:58 PM):
I know that the next time you post on the boards saying that your form is fucked up I will send you a link to another form, give you an hour to switch your links and deactivate your custom form. We have spent hours working with you on your form and you say that it is still messed up so I will fix it for you.
You may even see better conversions with a more normal form.
paulk ‎(2:00 PM):
are you there?
mikemcfadden ‎(2:01 PM):
im here and will never listen to you again...
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Old 05-19-2010, 01:52 PM   #38
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it's totally possible that i'm an idiot but i kind of have this stupid idea that a paying customer appreciates when he doesn't get fucked over
i agree, but I didn't think we were talking about customer appreciation

i assumed we were taking about turning off a customer from buying

(thus putting the membership description below the JOIN button as pictured in the screenshot above.)

for those of you that are missing the point here

customers don't like recurring billing, period, so when you spell it out for them it has a tendency to turn off the customer from buying

(this is due to the fact that so many customers have been burned by sponsors in the past, made it nearly impossible to cancel, cross sells, etc etc...)

many of you were not around (or maybe never noticed) but back before VISA started the crackdown like in 03 or 04, these CCBill descriptors were very customizable, some people took advantage of them i suppose some didn't

none the less after the new VISA regs came out these descriptions were no longer customizable

before, CCBill required you to put your own rebilling disclaimer on before, i suppose people abused that and didn't do it or buried it at the bottom of their join page

after the regs changed is when these very detailed descriptions became built in so to speak into the ccbill script

this changed conversion rates drastically

for example:

before the regs you could just have: "3 day trial" with no asterisk and no "then 29.95 every 30 days" description etc etc

all you had to have was a disclaimer somewhere on your join page that said something like: "All trial memberships will rebill at 29.95 every 30 days"

and you could put this in very small font, basically anywhere

Last edited by BV; 05-19-2010 at 01:54 PM..
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Old 05-19-2010, 01:59 PM   #39
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So which new processor is going to be the lucky one to get your 5 sales a month?
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Old 05-19-2010, 02:00 PM   #40
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Good luck with this. I'm sure they will straighten it out.
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Old 05-19-2010, 02:09 PM   #41
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So which new processor is going to be the lucky one to get your 5 sales a month?
you can decide not to listen to me... that is fine.

right now 282 recurring... it will drop

that is a good bit that recurs each month...

but...

I will not tolerate bullshit on the level that I have seen so...
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Old 05-19-2010, 02:12 PM   #42
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i agree, but I didn't think we were talking about customer appreciation

i assumed we were taking about turning off a customer from buying

(thus putting the membership description below the JOIN button as pictured in the screenshot above.)

for those of you that are missing the point here

customers don't like recurring billing, period, so when you spell it out for them it has a tendency to turn off the customer from buying

(this is due to the fact that so many customers have been burned by sponsors in the past, made it nearly impossible to cancel, cross sells, etc etc...)

many of you were not around (or maybe never noticed) but back before VISA started the crackdown like in 03 or 04, these CCBill descriptors were very customizable, some people took advantage of them i suppose some didn't

none the less after the new VISA regs came out these descriptions were no longer customizable

before, CCBill required you to put your own rebilling disclaimer on before, i suppose people abused that and didn't do it or buried it at the bottom of their join page

after the regs changed is when these very detailed descriptions became built in so to speak into the ccbill script

this changed conversion rates drastically

for example:

before the regs you could just have: "3 day trial" with no asterisk and no "then 29.95 every 30 days" description etc etc

all you had to have was a disclaimer somewhere on your join page that said something like: "All trial memberships will rebill at 29.95 every 30 days"

and you could put this in very small font, basically anywhere
paul is oblivious to what u just wrote...

it's crazy that ccbill could likely see 3x profit if paul k was not involved
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Old 05-19-2010, 02:27 PM   #43
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This again It's been going on a while!
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Old 05-19-2010, 02:51 PM   #44
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Dear mmcfadden,

Thank you for posting your concerns regarding CCBill services. I am positive that CCBill can work with you to find a solution that you are satisfied with while remaining 100% compliant. One of CCBill’s most unique services is our dedication to supporting custom join forms and ensuring that integration with CCBill services is completed to your satisfaction. Please contact me directly and we will begin working together towards making your experience with CCBill a positive one.

Sincerely,
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Lloyd Briggs
Director of Client Support
CCBill, LLC
[email protected]
O: (480) 449.7751 ext. 251
C: (623) 703.8486
ICQ: 226130819
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Old 05-19-2010, 02:51 PM   #45
mmcfadden
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Location: philly
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bump... fuckin tired man
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Old 05-19-2010, 02:53 PM   #46
mmcfadden
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Location: philly
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Quote:
Originally Posted by Lloyd_CCBill View Post
Dear mmcfadden,

Thank you for posting your concerns regarding CCBill services. I am positive that CCBill can work with you to find a solution that you are satisfied with while remaining 100% compliant. One of CCBill?s most unique services is our dedication to supporting custom join forms and ensuring that integration with CCBill services is completed to your satisfaction. Please contact me directly and we will begin working together towards making your experience with CCBill a positive one.

Sincerely,
when paul gets fired and mark announces... then my friend I will recognize your sincerity
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Old 05-19-2010, 03:20 PM   #47
sortie
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Quote:
Originally Posted by mmcfadden View Post
It's a shame that one person can be put in charge of such a valuable asset!.............blah blah blah garbage
So says the guy who's poker site fucked up and asked me to look at it after
fucking me on the poker game job to begin with that led to me just giving
away games for free here(since I don't do games) : http://ooaz.com

That's what the poker game became after I accepted the job and after I was
90% through with it and asked for the content and didn't get it and didn't even really
have the job after "your rep"(the content dude) said it was a "solid deal".

Then after I looked at your problem for 12 hours and gave all my recommendations
and said "You can pay whatever for this it doesn't matter, here's my paypal".
You decided the amount to pay was zero.

No matter how much work I have done in the name of your enterprise I have yet
to ever get a single fucking penny from you.

You are a fucking idiot and this thread proves it far beyond anything you ever
jacked me off for.


In regards to this thread :
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Old 05-19-2010, 03:31 PM   #48
Varius
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Location: New York, NY
Posts: 6,890
Paul K. is always professional (like everyone at CCBill) and you talk like a crack head (at least in this thread). You are obviously not going to build support for your cause that way.

CCBill has rules, if you don't like their rules, you are free to use another processor. If you don't like your account manager, ask for a new one. You make it sound like they have a gun to your head.

Instead of complaining about it over, and over, why haven't you moved on yet? There are dozens of other companies who want your "100Ks" who will let you do exactly what you want with your join form; just make sure to choose one who will still be around in a few years.

If you do "100Ks" of business and your join form was actually broken for two weeks, you are an idiot. I would have switched links if it was down for even a few hours, let alone weeks.

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Old 05-19-2010, 03:32 PM   #49
Shoplifter
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Quote:
Originally Posted by mmcfadden View Post
when paul gets fired and mark announces... then my friend I will recognize your sincerity

Paul and Mark have been nothing but sterling with me.

I can remember Mark calling me during the IPSP crisis in 2004 before I was even a CCBill customer.

I am sure that if there is a way that this can be resolved it will be. I mean if you can show them how it's worth their while to change things I am sure they will listen.

Last edited by Shoplifter; 05-19-2010 at 03:33 PM..
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Old 05-19-2010, 03:33 PM   #50
Varius
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Originally Posted by sortie View Post
Then after I looked at your problem for 12 hours and gave all my recommendations and said "You can pay whatever for this it doesn't matter, here's my paypal". You decided the amount to pay was zero.

No matter how much work I have done in the name of your enterprise I have yet
to ever get a single fucking penny from you.
Hopefully you learned to charge people at least half up front, or per milestone, to not waste your time without compensation again in the future.
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