I would love to hear 1 cheerleader for CCBill

Why? then

every monday i get a very nice wire to my bank account from ccbill. some weeks are higher than others but that is life..

maybe Paul K can step in and mention why I'm pissed?

for the record... Paul... You pissed me off big time

I think I have grossed around $2mil with ccbill in the past years. They paid for my house. I still convert 1:few hundred with them.

Paul is the most stand up guy i know at ccbill 2nd only to Mark.. If one of those two guys can't help me get things fixed then I might as well close up my account.

someones pissed off

he single handled fucked my join form...

I spent so many hours on that fucking form and he fucked it...

btw I talked with him on the phone and he sounds about in his 20's....

Cheer lead for that fucking firm... i ain't gonna put up with this shit that is a guarentee

Nice...

They paid for your house? I would think your hard work over the last 2 years did that.

Nah, not 2 years...probably 5 or so. My work also...but their wire was coming every week like a clockwork, so that helped a lot.

Congrats!

ok so he messed up some detail of "Your" join form and that is proof that.. how did you say it?


haha ok go have another drink.

oh well in a few hours i'll email Paul about a issue I'm sure he will be able to help me fix perfectly with one or two emails and I'll move on to some other type of morning work. I've had my issues with getting some things fixed or answered from the general ccbill support but when it comes to Paul I've never had a issue.

Maybe you all should realize that the BIG FUCKING 20 DOLLAR cost for this SITE WILL REBILL UNTILL YOU GET BUNGHOLED REPEATEDLY...

WIll hurt your sales... I removed that with my custom form... took care of a couple things... Sales happened.

Now I have big fucking stupid text reminding buyer that it will rebill RIGHT ABOVE THE FUCKING SUBMIT BUTTON... and sales are non exisent...

AGAIN... I had the money and I was just cock blocked by the guys that are suppose to make me money

i don't want to say fuck off... so I say...

you can have a peek later at my naked swedish girlfriend

CCbill checks always come on time for me, except when some fucker on the mail loses them..

The fail in this statement is strong.

Sig spot

so offer a $5-7 higher non recurring option and sales will happen for both options! I've never wanted to hide that sales rebill just like I would never put a prechecked cross sale hidden or visiable on a join form.

i dont fucking understand... something so simple as what makes money and what doesn't. why would u put the fucking recurring above the pay button? why?

I'm not fucking around here... ccbill just lost me 100's of thousands of dollars because of that move and it was PAUL K thinking he knew best...

I want to hear again how CCBILL made you so much money?

So you want to have recurring transactions and not tell the surfer about it?

planting siggy just for you

Yep with all the heat that ccbill has been getting lately (from me as well) the two things that I could never complain about them are, the check is always there on time and their support.

no... I just don't want to reiterate right before the submit button...

It is the most basic of sales tactics... but one thing is sure my sales suck with that in front of the sales button.

let me guess... you make awesome sales just the way it is?

And that's RARE in this industry

Take a deep breath. Tomorrow contact Netbilling and get a merchant account setup. Then drop CC Bill. You'll make more money and you'll be able to decide how you market your join page and/or tour. I feel your pain, as I have been pissed off when they told me things I could and couldn't do on my own tour that had nothing to do with them whatsoever.

But it's an easy fix: 1) Do what they want. or 2) Set up your own billing and stop making them money. No need to get all pissed off and burn bridges

i'm not going to put up with this... this is my livelyhood...

just because your peons do not understand I do.... I'M PISSED!!!!!

It still looks like shit.

Why would Paul do this?? So stupid... really!


-----Original Message-----
From: Mark Greenspan [mailto:[email protected]]
Sent: Sunday, March 14, 2010 11:59 PM
To: [email protected]
Subject: RE: Sign ups

Ok, please understand we cant remove it completely. Well work with you on how you want it displayed, but an example on another clients site would help or you can describe it

-Mark

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Sunday, March 14, 2010 9:00 PM
To: Mark Greenspan
Subject: Re: Sign ups

I'm going to contact metart and ask them about that.

I didn't see that before. U know what I am looking for Sent on the Sprint(r) Now Network from my BlackBerry(r)

-----Original Message-----
From: Mark Greenspan <[email protected]>
Date: Sun, 14 Mar 2010 20:51:14
To: [email protected]<[email protected] m>
Subject: RE: Sign ups

Im looking here at metarts page:

https://bill.phx1.ccbill.com/jpost/s...eferer=1813362



-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Sunday, March 14, 2010 8:52 PM
To: Mark Greenspan
Subject: Re: Sign ups

Metart.com

My site has low chargebacks. The reason for low chargebacks is because surfurs like my site.

Please just put the * where it was
Sent on the Sprint(r) Now Network from my BlackBerry(r)

-----Original Message-----
From: Mark Greenspan <[email protected]>
Date: Sun, 14 Mar 2010 20:44:43
To: Mike Mcfadden<[email protected]>
Subject: RE: Sign ups

I talked to paul, can we work on where we put the rebilling subscription? If you can show me another site that has it like you like it, that would be helpful to see how you want it

-Mark

-----Original Message-----
From: Mike Mcfadden [mailto:[email protected]]
Sent: Sunday, March 14, 2010 8:38 PM
To: Mark Greenspan
Subject: RE: Sign ups

So what happened? U going to keep my form the way Paul changed it?

My form now sucks and will make 1/10 of sales it should... I am sooo pissed off right now and would appreciate the form back the way it should be asap

-----Original Message-----
From: Mark Greenspan [mailto:[email protected]]
Sent: Sunday, March 14, 2010 10:01 PM
To: Mike Mcfadden
Subject: RE: Sign ups

Let me talk to paul and see what happened

-----Original Message-----
From: Mike Mcfadden [mailto:[email protected]]
Sent: Sunday, March 14, 2010 6:47 PM
To: Mark Greenspan
Cc: Mark Greenspan
Subject: FW: Sign ups

Just wanted to let you guys know that I asked for your help to make my form the best it could be and optimize sales and you guys, aka Paul, single handedly sabotaged my join form by putting that recurring description right above the purchase button.

I asked for help and you guys fucked me

-----Original Message-----
From: Mike Mcfadden [mailto:[email protected]]
Sent: Sunday, March 14, 2010 9:02 PM
To: 'Paul Kluzak'
Subject: RE: Sign ups

The change was not made last week.

I checked last night and it was not like that.

Notice the sales drop?? It was made today right around the time my sales stopped. It can and will be bypassed.

Does your phone not work?

Mark

-----Original Message-----
From: Paul Kluzak [mailto:[email protected]]
Sent: Sunday, March 14, 2010 8:56 PM
To: Mike Mcfadden
Subject: RE: Sign ups

Hi Mark,

The recurring description must appear above the submit button. This is a requirment and cannot be bypassed.

I had the change made last week as I did not know it appeared below the submit button, I apologize for not letting you know.

-Paul

-----Original Message-----
From: Mike Mcfadden <[email protected]>
Sent: Sunday, March 14, 2010 6:43 PM
To: Paul Kluzak <[email protected]>
Subject: RE: Sign ups


Paul,

Again I have a problem with CCBill.

Please return my recurring description below the banner as it originally was. It is not a VISA requirement or any other CC requirement to jam that RIGHT ABOVE THE submit button.

It is starred and any star is always listed at the bottom of a page. That is why it is called a "footnote".

There are other HUGE sites that process with CCBill and list the recurring description as I had originally. I'm sure they do not want there forms modified internally without there knowing as mine was.

Please fix it ASAP.

Mark

i made it the way it needed to be... i was seeing sales again and ccbill just fucking cock blocked me

rrrrrrrrrrrrrrrrrrright - CCBILL cost you hundreds of thousands of dollars

guess what - CCBILL is still in business while others have gone down the tubes BECAUSE they have always taken the conservative approach. you wanted a join form with no disclosure about recurring billing above the submit button - BOOOOOOOOOOOOOOOOOOOOOOOOO HOOOOOOOOOOOOOOOOOOOOO WAAAAAAAAAAH WAAAAAAAAH WAAAAAAAAAAAAAAAAAAH

as far as I know Epoch is just as stringent about such things

get your own merchanct account if you want to be shady like the big boys

If I were CCBILL i'd politely inform you that it's time to find a new credit card processor because you are no longer their client.

I don't understand whats wrong with you?

It is about how you make a sale... rule #1... do not say anything when making a sale.

I am not trying to hide the recurring just not have it before the submit button. It is sales #1... really that is what sales is about.

and...

btw... i hope they politely inform me that they do not want my money any more...

that would be great.

because they are costing me plenty just hiring people like Paul

did u ever have control of where that recurring billing footnote went? i know CCBILL has custom join forms but I don't remember ever having control of where the recurring billing footnote went - whether above or below the submit button.

i see Met-Art's join form and the recurring billing footnote is below the submit button.

So they are allowing Metart to do it but not you?

it looks like u don't rely on an affiliate program so why don't you go with Zombaio at 4.9% processing fee?

exactly...

because zombaio doesn't process shit... they suck worse then how can I say...

the dogs of the dog... do you understand ?

There are certain compliance regulations that you must abide by when using CCBill as your processor.

We have discussed some options with you and you have my cell number if you would like to discuss further.

Paul... you completely fucked me.

For that .... you know what i'm going to do... I hope others find your service as valuable as I did

That sucks... Maybe because they are *bigger* they have more pull at CCBill.


I wasn't a fan of Zombaio until I started using them. They REALLY rock! I'd give them a try if I were you.

and while u and ccbill ponder what i said maybe you can answer why no sales since the change?

do you think it is just another ccbill lul or something else?

i'm not looking to stir up shit but I think CCBILL should explain how MetArt has the footnote description UNDER the submit button when Paul in his email to McFadden says "The recurring description must appear above the submit button. This is a requirment and cannot be bypassed."

Even if it's just a 'MetArt processes a much larger volume of transactions than the average CCBILL client which allows them lower processing fees and other considerations' - nothing wrong with that, that's how the world works.

Maybe Met-Art are allowed to do it because their memberships are explained in full on the page preceding the actual join page. Granted, it is below the submit on the previous page also, but it is another opportunity for the surfer to see what he is paying for.

i did see that

Met-Art's not loading for me right now.

exactly my thoughts.

page here: http://errotica-archives.com/signup/
doesn't even say its going to be recurring charge...not before and not after only in the "payment option"

That's probably why it isn't displayed before or after.

Dude, can't you just reset the join form to the default?....I've NEVER touched my join form in all my years of being in business...

I also have multiple pricing options, one of which is non-recurring......Just like the join form mentioned above, there is no mention of recurring billing above or below the join button and it's only mentioned in the drop down price menu which is of course the FIRST thing you see when you load the page.

I've run into you in other threads...One where you were freaking out because you keep seeing denial emails...I in turn told you to TURN THEM OFF so that you won't worry about it...If the person can't join, they can't join...Biting your nails wondering WHY they can't join doesn't make you any money and causes you more heartache...The ONLY statistic that I care about is my weekly payout....But I guarantee that you won't take my advice and do what I've done YEARS ago to alleviate that problem.

Then in another thread you started that was geared specifically to your join form, I told you to give multiple pricing options so that a drop down menu would show up with the prices....Again, you won't do what I have done YEARS ago to increase my sales opportunities...

And let's be honest....I highly doubt that some wording about a recurring charge is repelling your customers in droves....There's gotta be some other reasons...You just have to be real and honest with yourself to find a true solution for your problem and screaming at some random dude at CCbill isn't the solution.

Working on forms now with CCBill this is what I understand;

If you disclose in your payment option;

xx.xx for 30 days then xx.xx recurring every 30 days

Then you don't need anything else on your page.
-----------------------------------------
If you have;

xx.xx for 30 days recurring *1

Then you have to have the terms of the recurring somewhere on the page (1. recurring every 30 days)
------------------------------------------
If you have

xx.xx for 30 days "1 (and its a recurring billing)

Then the term "recurring" has to be shown before the submit button.
----------------------------------------
Or that's how I understand it, correct me if I'm wrong Paul.

The mon, tues, wed. no ccbill sales was seen by other people. The reason you ran into it is because it just happened. It was not just my site but many others saw it as well.

You may think it's no big deal. That's fine. It is a big deal. The guy took it upon himself to change my form without me knowing.

I can guarantee if other sites that process many more dollars then me had there customized join form altered the way mine was there would be hell to pay.

I'm not going to reiterate why this is such a big deal.

How would you understand it that way? I certainly never got a memo of anything to that effect.
That is verbage that sounds like it is being made up on the fly.