What the Fuck is going on with CCBill Sales?

All I see is more "rebill failed" and "decline" emails.

Scrub a dub dub.

Yesterday was good, today started slow, but my ccbill sales are just as good/bad as any other sales this month.

why do people say ccbill sales. ccbill has paysites?

The sales are processed by CCBill so obviously they're CCBill sales you smartass

No, Paysites have CCbill.

And I am not noticing any difference between ccbill and other processors approval rates.

CCbill is sucking ass as well as other non ccbill sponsors.

CCBill Ratio :

1 to 5 March 1:1400
6 to 10 March 1:5000

Very bad sales since last 5 days or so. Month started OK but tanked all of a sudden. I was going to post a thread about this

same in here...

i blame global warming

yep same here have been for a few weeks now, it not the declines for me it the form submission %. Where it used to be around 15% it is now 2 to 5% so where as before I would get 100 people to the ccbill page and get 15 sales now I'm only get 2 to 5 sales, ouch.

Tube site and the recession.... but they have been around for awhile and we have been doing ok but this is new, just been going on for a few weeks and its a dramatic, a major reduction in sales for us, like we have never seen before.

did the slowdown happen all of a sudden, or was it gradual?

same here..
Some get billed by the Segpay Cascade.

what the fuck happened to the webmaster that started a ccbull thread within the past 45 days ABOUT 200 FUCKING PASSWORDS being added to his site by ccbull, when he was not seeing the credited joins in his own admin!

He further mentioned that from his personal investigation he discovered they were passwords from a VARIETY of other ccbull sites!!

A webmaster is adamant about there being a 200 user descrepancy from his server logs and his ccbill joins in his admin. He comes into gfy creates a thread that really implicated ccbill.

I remember vividly how he did not accept the story ccbull was giving him about the added passwords. All I want to know is was it ever resolved.

nobody seems to want to touch the question with a 10 foot pole...aww screw it nobody cares

I think it's gettng time for me to move over to nats and add more CC and Direct Debit billers.

some serious statement indeed. quoted to be sure everyone read it

Let me just add that the 200 passwords added to this guys website were from a VARIETY of other ccbill sites that were NOT his.

Let that burn in real good. In case it is not registering...200 password discrepancy at 29.95 = about $6,000.00

Does anyone not find it curious that a $6,000 discrepancy in passwords could have something to do with the rampant drop in submission form percentages for many of us.

Again I am just looking for an explanation...could be a glitch, could be something more sinister.... we won't know if we don't ask the hard questions

I noticed a significant drop in new sales in the last several days. It happened all at once. I thought it was more to do with my website or just a crappy week instead of ccbill having anything to do with it. As I do not yet have a secondary credit card processor there is nothing to compare their approvals to. I will say that when I moved from ibill to ccbill some years about 5 years ago, the approval rating went way down.

Cheyenne

that is very alarming.

Our sales have almost ground to a halt this week as well.
We do have Verotel as a secondary processor to CCBill so I'm not sure we could blame CCBill?

I found the thread after searching gfy... I think you will find it interesting to say the least...

http://www.gfy.com/showthread.php?t=...ghlight=avstgp

Someone posted that Visa is clamping down on high risk transactions. Not sure if there is any validity to that statement, but if it's true it would certainly suck.

In other words, when a person chooses to join an adult site (a high risk transaction) with a perfectly good card, the sale can be scrubbed, just because it is considered "high risk".

If that's true it sounds like serious corporate hanky panky, but I doubt any elected officials would go to bat for the adult industry, so I just hope it's not true.

people use the term ccbill when they are referring to general internet billing, imo

why don't you try with NATS and see the difference ?

It really is fucked... and unpredictable, if we have a crap ccbill day our cascade to Epoch is excellent, excellent meaning ALOT better than when we have a normal ccbill day - that suggests to me users are Un-Able to signup through ccbill and have no choice but to hit the epoch link... everytime i bring it up 'sorry, we have no problems at the moment'... people dont use our epoch link unless they have to, its not even that easy to find, so they must be pretty damn desperate to signup after ccbill declines / fails...

I'm starting to think it must be time to switch to NATS too... i dont have a problem with a slight variation - certain days slow, certain weeks slow and so on, but the figures im talking about are making cashflow impossible to predict

On the brink of doing so, but the costs and time involved to move over after 4+ years of ccbill are quite daunting...

yep same problem here

...yeah, March sucks..

If you had searched for the thread before you posted here you would have seen that it was a script issue and CCBill believe it's resolved.

Looks like you are just trying to stir up shit again.

ive noticed this more and more over the past few weeks. sales are 1/3 to 1/4 of what they were over a month ago, and im sending the same type of traffic that i have been for months now wiht no problems

Spring break time has always sucked for sales

When you do let me know and we can hook you up with a solid EU DirectDebit solution!

Russians ate all your cookies... plain and simple.

I thought at least some of the issues were resolved in that thread. Here are my experiences on the matter, and what I've learned.

(I'll jump to a summary now: CCBill has never cheated me, but their system is imperfect, has bugs, and "features" I may not care for. These are different complaints than outright fraud.)

1. The OP confused reservation numbers in the logs with subscription numbers. Apparently that caused confusion and made a CCBill rep think a username from another site's join had been added to his site. OP admitted to the misunderstanding, so this part of the mystery is a non-issue.

2. CCBill mentioned a few times about usernames being reserved in the htpasswd file upon unsuccessful (declined) signup. In my experience, the reserved username can stay there for a while (could be minutes to hours). It is eventually removed. The OP and CCBill came to a conclusion regarding this, too.

3. The process of reserved usernames is apparent if you have STORED usernames, as I do. Because my users are given a username from a prepared list, and the list is alphabetical, I can match up any and all usernames applied by CCBill with my master list. Though this very thing once perplexed me, now that I know what's going on it makes sense. I can also see that at no time has CCBill ever given someone a pass to my site without my being credited for it.

4. CCBill's system is NOT always good at removed expired usernames. Not sure they ever claim to be 100% accurate here, and there are many uncontrollable variables here anyway. Every once in a while it's a good idea to make a compare list of your htpasswd file and the active members list from CCBill. You can then manually go through and remove the expired usernames that are still there.

I do this every month or so, and usually there's one or two stragglers. On a few occasions they've realized this and have continued to access my site. For free of course.

5. I use Strongbox so I can see who logs in. On a few occasions I'd see logins for a username that I did not receive an e-mail confirmation for. The username was from my list, so I knew CCBill generated it.

What this turned out to be: CCBill allows expired members to rejoin for a particular amount of time after the expiration of a subscription. In my case, I have lower cost for subsequent months, so some customers take advantage of this. Costs less than rejoining all over again. When they do, they're given a *new* username from the list, but no new subscription e-mail is generated.

These usernames are "ghosts" and they appear connected to the wrong subscriptions. But there's no fraud going on here, just bad software design. CCBill's admin does not keep a history of usernames given out to a single subscription. Change a customer's username, and the old username can no longer be looked up. This makes trying to confirm signups with e-mail subscriptions very difficult.

I'll repeat: my system of STORED usernames, Strongbox, and manual compares have never shown CCBill to be cheating. At times there system may not be 100% reliable, though, so it's a good idea to do some manual maintenance every once in a while.

On sales levels: there seems to be MUCH higher variability in sales on a day-to-day basis. I only have historical data to 2004, but definitely things took a turn mid-2008, where sales could drop 50-75% one or two days. Before that, I could count on fairly regular sales numbers, and of course higher sales.

Every site is different, but for me, mid-week is nearly always slow. So is Saturday afternoon to Sunday afternoon. Things pick up right before and during the first and 15th of the month. Fridays tend to be good, as do Mondays. Again, that's just my site and traffic. Could be the reverse for someone else.

All this points to people - at least my traffic - spending closer to their paydays. If before they used their credit cards for the float, they're not now using their debit cards for it. They have to wait until there's some money in there.

I get decline e-mails and I've seen only a slight increase in "Pre-Auth SC" (scrub) and "Pre-Auth BC" (I believe disallowed country origin). I'm seeing more declines from Insufficient Funds and bank declines. Neither of these would be the fault of CCBill.

NO SHIT, I have an inbox full of these, what the hell

I use CCBill as a processer and the sales are continuing to flow in just fine for my site. No problems here.

My CCBill ratio 1 to 5 March, 1:2359
My CCBill ratio 6 to 10 March, 1:1096

So, meh.

we should make a list of all the people who assumed ccbill was frauding you or insinuating fraud with even the thought of it, when it turned out to be regular operating procedure. shows a lot of ppl are way too quick to jump the gun in assuming wrongdoing - these are the ppl that burn down all the bridges around them.

LiveCamNetwork.com Sales Stats with CCBill:

Visits / # of Buys / Conversion Rate

Jan 2010: 17213 / 398 / 1:43
Feb 2010: 13612 / 414 / 1:32

And so far for the first 10 days in March:

March 10 2010: 4897 / 104 / 1:47

Promote us and give us a try! http://www.lcncash.com

CCBill sales exactly the same as last month. No better, no worse.

CCBILL is declining most of the sales

Same thing here. ccbill ratios sucks now a days

CCBill or ALL ratios?

Could it be Visa clamping down?

Just wondering....

is this for one site or alot?

That was an awesome post.

Because many people don't read full posts or threads, and may misconstrue my original post because of your reply, I wanted to make sure it was clear my post was about CCBill **NOT** engaging in fraud. A least in my case. I make no assumptions about others.

There are MANY things I'd like CCBill to change - like a way to report a fraudulent transaction and mark it as blacklisted to prevent a re-signup on my site. (As it is, Jon or one of the others in the Fraud dept has to manually process the e-mail reporting the problem, and if you try to void the transaction before it batch processed - voids are always better than refunds - it's possible for the fraudster to just sign up again. Client Support apparently cannot do this.)

I'd also like a way to tag transactions with notes. Once a customer cancels you can't then go in and terminate the account because of (for example) password sharing. The option to do that is gone once the subscription goes into inactive mode - a serious shortcoming, IMO.

All this to note I'm not a CCBill cheerleader, and I see a lot of areas for improvement, but fraud isn't something I see them engaging in. In fact, just the opposite. I seem them as a company with a great deal of integrity. Their software lets them down sometimes, no more than that.

Im dropping slowly one at the time all sponsors using ccbill

Why....?

It's not CCBILL it's the hole industry.

Why pay when you can settle for something "ok" for free ? Yeah sure it ain't what you really wanted but it does the job. Also, surfers are educated to not pay anymore for porn. Like in the musical industry in fact.

Add this to the money crisis, scrubbing, competition etc...etc....
You are only seeing the tip of the iceberg.

Tangible goods are the only way out (almost) Stuff that people can't get for free or micro niches.