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Old 01-25-2010, 07:10 PM   #1
hawkadu
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Dead CCbill sales, anyone else?

CCbill sales have been a real nightmare this month with huge swings. Anybody else seeing the same pattern?
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Old 01-25-2010, 07:39 PM   #2
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i also cant get over 5 sales this month
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Old 01-25-2010, 07:48 PM   #3
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It is rough.
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Old 01-25-2010, 07:59 PM   #4
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It is rough.
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Old 01-25-2010, 08:03 PM   #5
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this month for ccbill SUCK ASS
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Old 01-25-2010, 08:08 PM   #6
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wow glad I started using it hardcore this month
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Old 01-25-2010, 08:32 PM   #7
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I thought that I'd had shitty months with CCBill before, but January tales the cake. I can't recall ever seeing such slow sales with them. On the up side, sales overall (not using CCBill) are up greatly, so I guess it balances out, but obviously I'm not the only one seing it.
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Old 01-25-2010, 08:52 PM   #8
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I don't see my CCBill average being too out of the ordinary this month overall.

But yeah, the day to day swings with CCBill are incredible.
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Old 01-25-2010, 09:00 PM   #9
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no doubt about it.
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Old 01-25-2010, 09:09 PM   #10
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So what can the sudden problem be?
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Old 01-25-2010, 09:43 PM   #11
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Old 01-25-2010, 10:05 PM   #12
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I have spent more hours than I will admit right now on this question.

From my research if you have a number for your subscription price on your site and use regional billing either:

- remove the number from your site

- stop regional billing
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Old 01-25-2010, 10:05 PM   #13
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tried to process literally 5 mins ago...

i tried to signup to a site using ccbill and my credit card was declined (using a prepaid mastercard)

then i switch the information to my actual credit card i have with my bank, and it was declined...

unbelievable...lol that fucking sucks for everyone processing with them...
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Old 01-25-2010, 10:21 PM   #14
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tried to process literally 5 mins ago...

i tried to signup to a site using ccbill and my credit card was declined (using a prepaid mastercard)

then i switch the information to my actual credit card i have with my bank, and it was declined...

unbelievable...lol that fucking sucks for everyone processing with them...
What is the criteria for scrubbing? What is the process?

What is the logic behind processors rejecting perfectly good cards?

Seriously - anyone have any inside info?
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Old 01-25-2010, 10:26 PM   #15
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sales suck all together the past week and a half
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Old 01-25-2010, 10:31 PM   #16
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yes.. seems like they're scrubbing hard this month. :/ wasn't gonna say anything, but getting pretty old heh

first month our sales have ever dipped like this. they basically never go down, especially when traffic is increased 100%
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Old 01-25-2010, 10:51 PM   #17
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tried to process literally 5 mins ago...

i tried to signup to a site using ccbill and my credit card was declined (using a prepaid mastercard)

then i switch the information to my actual credit card i have with my bank, and it was declined...

unbelievable...lol that fucking sucks for everyone processing with them...
It has also happened to me! My good credit card got declined... I came on gfy, searched, and read that some banks block CCBill sites. That excuse sounded plausible... But unfortunately, that wasn't true cuz I did it again just las week ( Same CCard) and the sale was a success...

But BFT3K posed a good question... What is the logic behind processors rejecting perfectly good cards?

Why scrub so hard anyway when the processor themselves won't make any money?
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Old 01-25-2010, 11:06 PM   #18
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yes.. seems like they're scrubbing hard this month. :/ wasn't gonna say anything, but getting pretty old heh

first month our sales have ever dipped like this. they basically never go down, especially when traffic is increased 100%
I checked one of the sites in your sig. There goes my theory about not displaying the currency amount prior to ccbill.

I did check with my phone and every currency shows up in the drop down menu on ccbill. Anyone else see this?

I had an hour conversation with tech2 tonight about every currency displayed and the reason was because my phone does not work like normal browser.

I have seen huge declines in sales the last 3 weeks and just don't know what to do. I have a lot of declines but the drop in sales is more then just the declines I see.
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Old 01-25-2010, 11:24 PM   #19
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Let me comment here that historically, I remember that January would start off really strong and then you would see a drop, looking even worse because of the strong early part of the month. so there is some contrast there.

We can run reports on form hits/submissions/declines, etc. im willing to do test signups right now as a consumer if anyone thinks something is not working right

let me know, would not be a problem

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Last edited by corvette; 01-25-2010 at 11:26 PM..
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Old 01-25-2010, 11:30 PM   #20
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Let me comment here that historically, I remember that January would start off really strong (sales records being broken for days) and then you would see a drop, looking even worse because of the strong early part of the month.

We can run reports on form hits/submissions/declines, etc. im willing to do test signups right now as a consumer if anyone thinks something is not working right

let me know, would not be a problem

[email protected]
My sales are actually getting a little better every month, but I'd still like to know what CCBill's process is regarding approvals and declines. What is the criteria/process for card scrubbing?
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Old 01-25-2010, 11:34 PM   #21
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Something is at play... i've been promoting CCBILL sites for 6 years and I have NEVER seen January so bad. I'm sending 50% more traffic and seeing 25% of the sales... it just doesn't make sense... I get seasonal slowdowns.. they happen, fine. I don't get no sales for just over two weeks in a row, especially if I haven't touched a thing.

I might do some test signups and see what the hell happens...
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Old 01-25-2010, 11:44 PM   #22
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My sales are actually getting a little better every month, but I'd still like to know what CCBill's process is regarding approvals and declines. What is the criteria/process for card scrubbing?
sure, the goal here is to accept as many cards as possible while maintaining acceptable risk levels and we use a variety of criteria for accepting credit cards (be tough and unwise to post the criteria we use for accepting cards on this board), but let me say we are constantly working on lowering the decline rate while still mitigating the risk.

But again, this has historically been tougher time, for the reason I stated above as well as this is the time that consumers are hit with their Christmas CC statements, as well as the high sales from many computers being purchased during christmas and then the contrast later in the month (of course, this was much more pronounced years ago)
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Old 01-25-2010, 11:54 PM   #23
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sure, the goal here is to accept as many cards as possible while maintaining acceptable risk levels and we use a variety of criteria for accepting credit cards (be tough and unwise to post the criteria we use for accepting cards on this board), but let me say we are constantly working on lowering the decline rate while still mitigating the risk.

But again, this has historically been tougher time, for the reason I stated above as well as this is the time that consumers are hit with their Christmas CC statements, as well as the high sales from many computers being purchased during christmas and then the contrast later in the month (of course, this was much more pronounced years ago)
Thanks for the reply. Obviously you guys have to do what you have to do. It's hard to imagine the formula doesn't include a little of this calculation though... Less approved credit card transactions = less risk. It's just a mathematical reality we have to live with I guess.
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Old 01-25-2010, 11:58 PM   #24
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sure, the goal here is to accept as many cards as possible while maintaining acceptable risk levels and we use a variety of criteria for accepting credit cards (be tough and unwise to post the criteria we use for accepting cards on this board), but let me say we are constantly working on lowering the decline rate while still mitigating the risk.

But again, this has historically been tougher time, for the reason I stated above as well as this is the time that consumers are hit with their Christmas CC statements, as well as the high sales from many computers being purchased during christmas and then the contrast later in the month (of course, this was much more pronounced years ago)
Can you take a look at how regional billing displays? And your scrubbing process?

I just recently got google se traffic back... A couple good affiliates pushing traffic, and sales have never sucked harder.
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Old 01-26-2010, 12:02 AM   #25
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Can you take a look at how regional billing displays? And your scrubbing process?

I just recently got google se traffic back... A couple good affiliates pushing traffic, and sales have never sucked harder.
we can take a look at anything you want us to, send your account information to [email protected] and well look at it and get back to you
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Old 01-26-2010, 12:14 AM   #26
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Let me comment here that historically, I remember that January would start off really strong and then you would see a drop, looking even worse because of the strong early part of the month. so there is some contrast there.

We can run reports on form hits/submissions/declines, etc. im willing to do test signups right now as a consumer if anyone thinks something is not working right

let me know, would not be a problem

[email protected]
e-mailed you.. thanks
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Old 01-26-2010, 01:52 AM   #27
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hey corvette, i understand how scrubbing works but my card is 100% valid, and i use it everywhere online without a problem.

it should have been approved..

the only reason why it may not have been approved is because i changed the address the second try around after i used the prepaid credit card to my actual address...??
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Old 01-26-2010, 03:12 AM   #28
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Our sales have dropped off since the 15th big style... I looked at Jan 08 and Jan 09 and this is NOT a trend as far as our program is concerned... jan in the previous 2 years has been relatively stable with similar daily figures throughout, this jan is abnormal... makes predicting cashflow and balance sheets a nightmare..
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Old 01-26-2010, 03:26 AM   #29
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Something is at play... i've been promoting CCBILL sites for 6 years and I have NEVER seen January so bad. I'm sending 50% more traffic and seeing 25% of the sales... it just doesn't make sense...
Makes perfect sense. It is called a depression..
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Old 01-26-2010, 04:03 AM   #30
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mmm....i dont know, man
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Old 01-26-2010, 06:54 AM   #31
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if you don't see that something is wrong your just not looking hard enough
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Old 01-26-2010, 07:43 AM   #32
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hey corvette, i understand how scrubbing works but my card is 100% valid, and i use it everywhere online without a problem.

it should have been approved..

the only reason why it may not have been approved is because i changed the address the second try around after i used the prepaid credit card to my actual address...??

This could certainly have to do with the reason you were declined. There is a reason for every decline and we are happy to look into any that occur. If you have not already sent Corvette your information feel free to forward it over to me.
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Old 01-26-2010, 07:45 AM   #33
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Actually mine have come up this month, due to some different pricing options
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Old 01-26-2010, 07:49 AM   #34
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yes sales have been all over the place this month, my partner and I have never seen anything like it. I have spoken to ccbill about it over the last few weeks with several explanations, but I am glad to see we are not the only ones seeing this issue
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Old 01-26-2010, 08:01 AM   #35
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Old 01-26-2010, 08:18 AM   #36
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For 10 years January has always been the worst for sales. Until this year. My sales are up and steady. Everything is CC Bill and never a problem.
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Old 01-26-2010, 08:20 AM   #37
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Ratio

I see periodical drop in sales, and I can see this month is a little worse then previous, but not so bad. Ratios are stats with unique clicks.

November 2009 - 1:893
December: 2009 - 1:871
January: 2010 - 1:944 January (5 more days until end of month)
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Old 01-26-2010, 08:21 AM   #38
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This has been my slowest January of all time but it isn't just CCBill.
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Old 01-26-2010, 08:24 AM   #39
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could it be that some processors are "black listed" somehow so cards get rejected?
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Old 01-26-2010, 08:27 AM   #40
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My ccbill sales are double the amount I did in december.
The ratio also improved in a great way. I went from 1:1170 to 1:705
Even with about 20% more traffic sent my ratio has managed to improve.
I am a happy camper.
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Old 01-26-2010, 08:39 AM   #41
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Oh yes

Oh yes, and guys from CCbill reading this: I am not getting new program signup notification email anymore. Please check.

thanks
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Old 01-26-2010, 08:42 AM   #42
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sales with ccbill down here too...
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Old 01-26-2010, 08:45 AM   #43
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This month is worse for all merchants...
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Old 01-26-2010, 08:48 AM   #44
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My CCbill program is cascaded.. me and my affiliates have nothing to complain on this matter.
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Old 01-26-2010, 08:50 AM   #45
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i m suffering as well last 10 days pathatic
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Old 01-26-2010, 10:03 AM   #46
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I see periodical drop in sales, and I can see this month is a little worse then previous, but not so bad. Ratios are stats with unique clicks.

November 2009 - 1:893
December: 2009 - 1:871
January: 2010 - 1:944 January (5 more days until end of month)

Can you please ICQ me, I have a question for you!
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Old 01-26-2010, 10:11 AM   #47
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Every time there's one of these threads about CCBill I always look at my ratio for the month and it's always around 1:900 and so I just think, "meh".

But this month for the first time, my CCBill sales are down by about 50%....I literally would have expected double the CCBill sales I have so far. My other sponsors don't seem to be suffering too badly so something doesn't seem right.
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Old 01-26-2010, 10:16 AM   #48
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hey corvette, i understand how scrubbing works but my card is 100% valid, and i use it everywhere online without a problem.

it should have been approved..

the only reason why it may not have been approved is because i changed the address the second try around after i used the prepaid credit card to my actual address...??
can you contact me? lets look at this

45471840
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Old 01-26-2010, 10:31 AM   #49
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Quote:
Originally Posted by BFT3K View Post
What is the logic behind processors rejecting perfectly good cards?
This usualy happens due to "bayesian probability" algorithms in their chargeback prevention system.

from wikipedia:

"Bayesian probability is one of the most popular interpretations of the concept of probability. The Bayesian interpretation of probability can be seen as an extension of logic that enables reasoning with uncertain statements. To evaluate the probability of a hypothesis, the Bayesian probabilist specifies some prior probability, which is then updated in the light of new relevant data. The Bayesian interpretation provides a standard set of procedures and formula to perform this calculation."

In other words ( in the case of payment processors ) : based on a number of factors the software predicts that chances are really high that a chargeback will occur thus it does not allow the transaction...

I had this happening 2 times with zombaio... as a reason for the declined transaction it said "Bayesian probability" ... apparently these checks are very common in payment processor risk management software.

Last edited by 4pleasure; 01-26-2010 at 10:34 AM..
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Old 01-26-2010, 10:47 AM   #50
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