i just tried the same join process from my home computer and it was successful the first time with the same card i tried from my office before

Our clickbank, paypal, and misc. sales have outpaced our CCBill sales for the past couple of years. We've also seen a huge rise in declined transactions too.

one more bug
 

There is also one more issue just found. I've got email notification about new sale, but salw is not there in CCbill stats. I've talked to support, and they told me that my ID is there and that it should be in account in few hours!? and if it is not there I shoud contact them later.

what if you had a ratio of 1:220? and now you see a ratio like that you have now?

My CCBill sales are also weird this month. Looking at finally setting secondary and tertiary billing with them, however, so that may be my issue. December was pretty awesome.

I have a specific question I would appreciate an answer to:

Using regional billing on a US based site billing at 29.95, if a surfer from canada clicks on the sign up page it will display 34.change (CAD) right?

Now if that same surfer clicks the US flag to see US currency does it show 31.change (USD)?

It did when I checked on my cell phone earlier. So if I advertise 29.95 on my site and a canadian or european check out the form a bit they will realize that they are actually getting charged a higher USD amount then advertized. Right?

Was the way currency displays in this fashion a recent change?

Ohhh boy this is happening to me right now... Got the new sale email but if haven't showed up in admin... Guess I'll wait for a few hours...

FYI: When I use to get them emails and log onto admin... The sale is usually right there... :disgust

Hmmm.... interesting to see so many others echo the call. Any solutions? Anyone? Anything your trying working out?

Sometimes the system makes a mistake and you get a sale email for an old sale again, even 1 day old. Happened to me, too.

So far this payweek I've only had rebills. Last week I got no sales till Thursday :(

i am notcing a huge drop in sales for past 2 weeks. ccbill is not looking good

what are you form hits like.. I was just asking a friend of mine a couple of days ago..

my traffic is up.. and last week my sales where up.. but this week I have more traffic than last week.. but less sales ( for the last 3 or 4 day).. and the problem is my forms hits..

Yey! I am not just alone.

CCBill sales really sucks these days

If you have regional billing activated on a $29.95 USD price point a Canadian will see $34.32 CAD (if you are using CCBill's default recommended ratio)
If he clicks on the US currency he will see $31.77 USD

IF you don't have regional billing activated on a $29.95 USD price point the Canadian should first see $32.36 CAD and if he clicks the US currency should see $29.95 USD

If you do choose to activate regional billing I would not advertise your price anywhere on the tour. That way they will not figure out that you are charging more for non US based customers.

Personally I do not use regional billing. I don't think it is a good idea.

Also, remember that the use of "Global Forms" (the diff flags) is not using regional billing. Global Forms just displays the currency depending upon where the user is from.

Cheers,
BV

All sales are sucking these days, not just CCBill sales. :2 cents:

I'm yanking it from one of my sites. A customer outside the country obviously would realize that they may be getting charged a little more but I did not realize they could see exactly the USD amount to the penny on the day of transaction.

Why would a european surfer ever join if they knew they were getting charged $11 and change more per month and displayed in an easy to follow format?

When regional billing first started I noticed no change in the number of sales (just more money), now I do. That could be a reason, not sure.

me too :(

Yeah, this month every merchant is having worse sales, 3rd party or not.

This is sort of my stance as well.

Euro customers know that when they buy US stuff that their money is worth more and they get a better deal.

Just like when US people go to Mexico to buy stuff or vacation cheaper. It's not really rocket science.

Furthermore, when my affiliates advertise my prices on their site, like ie: review sites, they often list the price point in the review and ratings. So if a Euro customer joins off that link they might get turned off after they hit my site if I had regional billing.

But in regards to your statement. If you have regional billing activated, and did not have the price listed on the tour. The only prices that they will see are the regional prices in US and Euro or whatever country. and they will all equal the same amount. The only way they would know any difference is if you had the reg US price advertised on your tour. or like on a review site etc, as i explained above.

It's a complicated subject to talk about and explain. There are a few long threads about it here that might help.

My ratios are better than ever! Thank you google for downgrading my PR rating. I've never made so much money! :D

ccbill sales still suck here, other sponsor sales and ratios holding steady

Wow, thanks for the heads up on the regional billing situation, I am now looking into this-

The way I always justified the regional billing is if it costs $100 per week to live where I am, and $120 to live in another, salaries are higher elsewhere, cost of living higher elsewhere, then my site is higher as well.

That is fine, I just don't want the surfer to "EASILY" be advised of the conversion USD dollar amount. That's just ridiculous.

I do have it on one site, not the other. It is not as easy to just remove it because of a 3rd party processor involved as well.

Also, just a heads up. It is not that easy to remove it either, there is a bug in admin.

Dear CCbill,
SUCK A BAG OF DICKS.
:2 cents:

I would like nothing more than to NOT see all of these CCBill threads continue into February.

The CCBill guys need some serious PR to start up right away, with some credible and verifiable upgrades and fixes to take place ASAP.

Some of the recent issues have been speculative, some have been blatantly false, but WAY too many of the issues have been actual.

This effects trust, and has an effect as to what programs affiliates care to push.

CCBILL, if you are reading this, do NOT delay! Get your shit together, and start posting some credible PR stuff before this gets worse.

I really hope these posts do not continue into next month.

So what happened? Did it finally show up?

Good question... :2 cents:

dude, sales are down right now for everyone, every processor, every site
not just ccbill, believe me

i talk to a lot of different site owners and am hearing it right from the horses mouth
the majority of sponsors aren't going to come on here and say their sales are down, it's bad for the business of attracting new affiliates and traffic

hearing it from affiliates opens up a whole new list of variables to take in consideration and i'm not going to start listing them here in this post

sales are down right now, its a trend on top of the shitty trend we already had going

I understand that, and as far as CCBill goes - I am currently all-in.

It just seems that almost every CCBill thread has been about problems people have been experiencing, from jpost errors, to admin stat errors, to email omissions, to over-the-top scrubbing on good cards, and on and on!

I'm sure 80 to 90% of the complaints have to do with an overall slow-down in sales, but it seems a good 10 to 20% of the issues are technical, which is something they need to correct and answer to.

I would like to read about how they are upgrading this, and improving that, and securing the other thing, so that they can start building back trust and confidence again.

I'm not bashing them, as I use them. It is because I use them that I want to read some good news from them, and not more of these depressing threads.

CCBill is the Default Processor. When people talk about sales in general, they talk about ccbill. things are good, no problems with ccbill, all smooth, problems? whats going on with ccbill??!!

its because everyone uses them that the (small in contrast) problems stand out.

i think the sales fluctuations can be explained by people in this recession getting their credit card statements a month after christmas and the issues/problems you talk about were fixed weeks ago

they had a few issues, corrected them, made them right for people, and i dont see any drama here at all

you said you wanted some good news from them, did you see this thread? https://gfy.com/fucking-around-and-business-discussion/950335-ccbill-introduces-beta-release-billing-method-latin-american-consumers.html

i've seen all the complaints and most of the people complaining are doing so for drama sig views

a jpost error could be anything, doesent happen all that often, i got an email notification about one the other day, was a dns issue, but the sale went thru and by the time i checked to see if the username was added to my password file a few minutes after getting the email, it was. Just because you get a jpost error email notification doesn't mean it's the end of the world and doesn't necessarily mean it's ccbill's fault. In my case it could have been my fault that my connectivity with ccbills script was not there for that particular moment. That just rarely happens and when you throw it in the mix of all the bashing it creates unnecessary skepticism.

The only big issue that I have heard about and was involved with lately was the short payment issue. This issue was isolated to only the sponsors that had migrated to WMS. (i was one of them) For a whole month my affiliates were not paid their 50% cut and their commission remained in my cut. I know CCBill has been on top of this as I was personally called and made aware of it (on a Sunday no less) they worked round the clock to fix it and get the accounting reports corrected.

The clincher is that this only affected less than 150 CCBill sponsors. (the ones that had migrated to WMS) Just think of all the ccbill sponsors there are and what a small percentage this affected. By reading it on the boards it sounds 1000 times worse than it was. Message boards have a tendency to amplify things like that. I don't know why but i'm sure it's something to do with drama and dirty laundry. People love to here about it.

So in conclusion I wouldn't worry about CCBill. They are on their problems (when they have one) like white on rice.

I have been in contact with CCBill a lot lately about this new WMS. They are improving things alot with this new system and it looks very promising. I could make several threads about how good i think it is but those threads will be buried in 1 day.

Bottom line. PEOPLE WANT TO HEAR ABOUT THE BAD THINGS.

You make some good points, and I agree with you.

Just to be perfectly clear, I am not bashing them... I am simply concerned BECAUSE I use them.

I see the same trend/pattern and I am not using ccbill.
Wether it's sms, IVR, direct debit or cc, whatever the biling company is, the trend is the same as you describe. Top sales around NYE and the days after, then less, last week sucked big time and now it's going up a bit again (better then last week but less then the days followed by NYE).
I guess people spend loads on X-mas/gifts and NYE parties and they cut back spending until the checks/salaries came again the last part of January IMO.
Or they donated some money to Haiiti since that is on all channels almost 24/7 on all local TV stations worldwide.

CCBilll sales sucked Big Time the past 10 days

i love ccbill and have always promoted them but something has been going on for 10 days that simply killed all sales. other processors are billing fine so obviously something wrong has happened

post some stats, let's see :2 cents:

this month? How about the past year too

CCBILL STATS 2009:
All programs 2009 INCLUDING the above CCBILL STATS:

ccbill indivdually has a 12 times worse ratio than the average ratio of all programs including their shitty ratio.

ccbill individually has a 32 times worse $ per click than the average ratio of all programs including their shitty ratio.

damn i really gotta change those old pages and sites.... but its a HELL of a job

come on dude, those stats can't be accurate, ccbill reports raw clicks for most sponsors
plus some sponsors (retarded ones) register a click when you hit their FHG gal.

Plus you have to factor in that most non ccbill sponsors don't even count first page clicks.

So mixing them all up together is bullshit like that.

1:27,000

come on man, ray charles can tell something is fishy there :2 cents:

my worst affiliate converts 1:3000 and the best 1:25

stats mean squat unless you know exactly what the circumstances are, how blind your links are, a dozen or more variables

if you look their whole portfolio overall, which is composed of small, start up programs, you are going to see much worse ratios than compared to the smaller list of programs who can afford an affiliate system like nats/mpa3

but i bet if you looked at the top 5 ccbill programs in your portfolio, you will see something more in-line with the programs you are comparing them to, different clicks counting methods aside

something is up indeed the last few days, with all processors.

Well said, i agree 100%. its not just a ccbill problem, im seeing this throughout accouts that im pretty sure use netbilling and epoch.

this is a very weird time of year for sales overall, especially in this economy

hopefully it rights itself soon

i know corvette has come in here and offered people to test their signup links to see if they were working, with his personal card, has anyone taken him up on this and had the transaction not gone through?

dude, you must be promoting the most bottom of the barrel sponsor list, what do you do, just import every ccbill program they offer in the list?

name some of the sponsors with ratios that shitty

i have to hear their names

Sidnt something happen with a lot of netbillings clients merchant accounts? Do you think programs will learn after getting burned over and over with an adult merchant account.

What happened last month makes me shudder

i agree 100%, whats happening with ccbill is no different than whats happening in the general market and internet economy

Something fishy is going on. I average 1:380 on my hq bookmark/seo traffic. Last 3 days its 1:1258... But. I did try to buy 2 things online this week and both times my main credit card was rejected, even tho it only has like $180 on a 5000 credit limit on it. Some kinda extra scrubbing going on.

hi, if you want us to test out your signup or affiliate link, i can do it as a consumer would, send me the link [email protected]