Should I ban This Paying Mameber - GoFuckYourself.com

halfpint · 01-08-2010, 07:15 AM

One of my paid members on a mainstream game site has sent me 7 emails all about the same thing I replied to his question the first time but he just keeps on sending me the same message over and over again I have even asked him to stop sending me the same question over and over again but he wont stop

Its weird because he is a paying member and I have no idea why hes doing this

Should I ban him as I have already giving him a warning or should I just ignore his emails

What would you do ?

Juicy D. Links · 01-08-2010, 07:19 AM

ask him how big his penis is

Jarmusch · 01-08-2010, 07:21 AM

Maybe your emails are going to his spam folder and he doesn't see them?

You could try emailing him from a different address and see if he stops

AdultKing · 01-08-2010, 07:21 AM

has his email client b0rked ?

Slick · 01-08-2010, 07:22 AM

If he's a paying member, I wouldn't cancel his account. What is he asking about ?? Is it how to do something in the game or just a general question ? If he keeps sending the same question, I'd keep sending him the same answer or ignore it, he's paying you, ha ha.

pornguy · 01-08-2010, 07:23 AM

Send him the same answer over and over.. Set an auto responder for his email address

ShellyCrash · 01-08-2010, 07:23 AM

Quote:

Originally Posted by Jarmusch

Maybe your emails are going to his spam folder and he doesn't see them?

You could try emailing him from a different address and see if he stops

Good idea. If you can get him to reply to one of your responses you'll know they're getting through. After that I would start ignoring them.

bjlover · 01-08-2010, 07:29 AM

Quote:

Originally Posted by halfpint

What would you do ?

I would come to a forum that is completely unrelated and ask a load of complete strangers a question that no one gives a fuck about.

Oh you tried that already

halfpint · 01-08-2010, 07:29 AM

Quote:

Originally Posted by Jarmusch

Maybe your emails are going to his spam folder and he doesn't see them?

You could try emailing him from a different address and see if he stops

No they cant because the emails /messages are done within the site so when you log into the account you have your own inbox where all the emails from admins/ members go and thier is no spam box on it.

halfpint · 01-08-2010, 07:32 AM

Quote:

Originally Posted by Slick

If he's a paying member, I wouldn't cancel his account. What is he asking about ?? Is it how to do something in the game or just a general question ? If he keeps sending the same question, I'd keep sending him the same answer or ignore it, he's paying you, ha ha.

Its about something in the game. The game has a built in lottery which is drawn every week and is automated and he keeps asking the same question about this.

Quote:

Originally Posted by ShellyCrash

Good idea. If you can get him to reply to one of your responses you'll know they're getting through. After that I would start ignoring them.

Its getting to the point where im just gonna ban his Ip and kick him off the site

halfpint · 01-08-2010, 07:35 AM

Quote:

Originally Posted by Juicy D. Links

ask him how big his penis is

LOL

EscortBiz · 01-08-2010, 07:39 AM

Quote:

Originally Posted by halfpint

Its about something in the game. The game has a built in lottery which is drawn every week and is automated and he keeps asking the same question about this.

Its getting to the point where im just gonna ban his Ip and kick him off the site

or maybe you can make it that when he logs in there is a custom message that tells gives him his answers and tells him he must of not gotten your replies

you can track then if he loged in and you know for sure he saw the messaage and if it contiues ban him

halfpint · 01-08-2010, 07:44 AM

Quote:

Originally Posted by EscortBiz

or maybe you can make it that when he logs in there is a custom message that tells gives him his answers and tells him he must of not gotten your replies

you can track then if he loged in and you know for sure he saw the messaage and if it contiues ban him

Yeah you can track when he last logged in and when he is online but you cant automate messages in the game which is a shame cause that would be a good idea

The Heron · 01-08-2010, 08:06 AM

Why the fuck would you ban him? Is his one question costing more than he makes you?
Obviously if he's still playing and not spreading bad rumours about you ignoring his desperate email questions then who cares.

halfpint · 01-08-2010, 08:20 AM

Quote:

Originally Posted by The Heron

Why the fuck would you ban him? Is his one question costing more than he makes you?
Obviously if he's still playing and not spreading bad rumours about you ignoring his desperate email questions then who cares.

Why? because he keeps sending me the same message with the exact the same question which I allready answered. He is not spreading rumours atm but I guess that might come if I dont reply to his emails. Its pretty annoying when every time I log into my admin panel I have messages from the same guy asking the same thing

Zorgman · 01-08-2010, 08:22 AM

Answer his question with a question.
But take his money, don't cancel it.

EscortBiz · 01-08-2010, 08:26 AM

Quote:

Originally Posted by halfpint

Why? because he keeps sending me the same message with the exact the same question which I allready answered. He is not spreading rumours atm but I guess that might come if I dont reply to his emails. Its pretty annoying when every time I log into my admin panel I have messages from the same guy asking the same thing

did u try replying to him using say another email of yours, like a yahoo or gmail?

halfpint · 01-08-2010, 08:29 AM

Quote:

Originally Posted by Zorgman

Answer his question with a question.
But take his money, don't cancel it.

Its not a recuring member payment as such.. The members have the option of playing for free but they dont get all the game features so they buy credits which opens up the full game for them and allow them to get higher rankings and a load of other stuff. Once the credits run out they buy more so you cant really cancel the membership but you ban players or penalize them by taking game money away.

Just out of curiosity if this was happening on an adult pay site what would you guys do ?

halfpint · 01-08-2010, 08:31 AM

Quote:

Originally Posted by EscortBiz

did u try replying to him using say another email of yours, like a yahoo or gmail?

Its the in-games message emails that he keeps on sending me the email to, although I could send emails to his registered email address. I might give that a go

tranza · 01-08-2010, 08:40 AM

Quote:

Originally Posted by pornguy

Send him the same answer over and over.. Set an auto responder for his email address

i vote for this..

Adraco · 01-08-2010, 01:02 PM

By all means, do take his money! Both the real world money and in the game. Make a huge deduction of his in game money, that will make him ask about that instead. Then say "oops, something went wrong, here you go, your money back".

But by all means, do take his money. Never cancel a paying member. After all, I'm getting paid to deal with morons each day, I take comfort in knowing that they rebill frequently and laugh all the way to the bank. Take his money and live with it! ;)

Sarah_Jayne · 01-08-2010, 01:07 PM

Welcome to the beautiful world of customer service.

digifan · 01-08-2010, 01:12 PM

Quote:

Originally Posted by pornguy

Send him the same answer over and over.. Set an auto responder for his email address

Haha this rocks

Max Cannon · 01-08-2010, 01:12 PM

You must always take something and make money with it. Start charging $$$ for questions or cross sell something

TyroneGoldberg · 01-08-2010, 01:18 PM

Quote:

Originally Posted by bjlover

I would come to a forum that is completely unrelated and ask a load of complete strangers a question that no one gives a fuck about.

Oh you tried that already

and i quote

NetHorse · 01-08-2010, 01:33 PM

I'd rather get spammed by a paying member than all the spam I get from random idiots regardless.

seeandsee · 01-08-2010, 01:42 PM

Quote:

Originally Posted by Jarmusch

Maybe your emails are going to his spam folder and he doesn't see them?

You could try emailing him from a different address and see if he stops

moeloubani · 01-08-2010, 01:44 PM

i will gladly accept his emails for a monthly fee

ArsewithClass · 01-08-2010, 02:13 PM

Quote:

Originally Posted by Juicy D. Links

ask him how big his penis is

This is the best idea!

Quote:

Originally Posted by Jarmusch

Maybe your emails are going to his spam folder and he doesn't see them?

You could try emailing him from a different address and see if he stops

This is true. I find aol is a pain in the arse for sending emails into spam boxes!

Quote:

Originally Posted by pornguy

Send him the same answer over and over.. Set an auto responder for his email address

This is worthwhile!

Quote:

Originally Posted by The Heron

Why the fuck would you ban him? Is his one question costing more than he makes you?
Obviously if he's still playing and not spreading bad rumours about you ignoring his desperate email questions then who cares.

Quote:

Originally Posted by moeloubani

i will gladly accept his emails for a monthly fee

Both are the similar thoughts with the same answer from myself & Natalie. Why ban someone when they are paying you for a simple email reply.

We have members that we cam for, included in membership. Sometimes we only have 3 or 4 members online at say midday on a monday and 50viewing on a friday night. We are still keeping our members happy. Get your pay for a 1minute email

Hentaikid · 01-08-2010, 05:16 PM

Treat paying members well so they stay paying members for years.

Glenn Beck · 01-08-2010, 05:18 PM

ban that sumbitch

seeric · 01-08-2010, 05:20 PM

what question is he asking?

Glenn Beck · 01-08-2010, 05:21 PM

ban that Mameber, all to hell!

RachelPanda · 01-08-2010, 05:24 PM

If he's seriously bothering you, I wouldn't think twice to ban him.

ArsewithClass · 01-08-2010, 05:45 PM

Quote:

Originally Posted by Glenn Beck

ban that sumbitch

Every customer needs to be treated the same. What yoursaying is that none of your customers are worthy of a little attention

Quote:

Originally Posted by RachelPanda

If he's seriously bothering you, I wouldn't think twice to ban him.

for what reason? He is emailing a question that as said by a few people, may not have ever been seen in his email box.

Bugger me, an email once a month is worth membership

.

CaptainHowdy · 01-08-2010, 06:16 PM

Online support/chat with him?

quiet · 01-08-2010, 06:23 PM

i could write a book on weird member emails. in fact, it's going to be a component of a book i'm writing. i saved them all, glad i did.

Si · 01-08-2010, 06:23 PM

Quote:

Originally Posted by Juicy D. Links

ask him how big his penis is

What is the next step to resolve the problem after that has been asked?

burntfilm · 01-08-2010, 06:24 PM

Quote:

Originally Posted by pornguy

Send him the same answer over and over.. Set an auto responder for his email address

I second that.. or third it or whatever

dav3 · 01-08-2010, 06:38 PM

Disable his email feature.

Tell him to 'STFU nube'.

Just don't ban him, that's shooting yourself in the foot.

CreamyMedia · 01-08-2010, 07:01 PM

Silly to ban him. Do your members provide a contact/mobile # when signing-up?
If so, phone him and answer his question that way.

RayBonga · 01-08-2010, 07:02 PM

ignore him and hop he keeps paying over and over and over like he does with the e-mails.

01-08-2010, 07:15 AM	#1
halfpint GFY's Halfpint Industry Role: Join Date: Jun 2007 Location: UK Posts: 15,223	Should I ban This Paying Mameber One of my paid members on a mainstream game site has sent me 7 emails all about the same thing I replied to his question the first time but he just keeps on sending me the same message over and over again I have even asked him to stop sending me the same question over and over again but he wont stop Its weird because he is a paying member and I have no idea why hes doing this Should I ban him as I have already giving him a warning or should I just ignore his emails What would you do ? __________________ Get FREE website listings on Cryptocoinshops.net

01-08-2010, 07:23 AM	#6
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Send him the same answer over and over.. Set an auto responder for his email address __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-08-2010, 08:22 AM	#16
Zorgman Confirmed User Join Date: Aug 2002 Location: Sydney, Australia Posts: 6,103	Answer his question with a question. But take his money, don't cancel it. __________________ ---

01-08-2010, 01:02 PM	#21
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,737	By all means, do take his money! Both the real world money and in the game. Make a huge deduction of his in game money, that will make him ask about that instead. Then say "oops, something went wrong, here you go, your money back". But by all means, do take his money. Never cancel a paying member. After all, I'm getting paid to deal with morons each day, I take comfort in knowing that they rebill frequently and laugh all the way to the bank. Take his money and live with it! ;) __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority.

01-08-2010, 01:33 PM	#26
NetHorse Confirmed User Industry Role: Join Date: Dec 2006 Location: Chicago Posts: 3,526	I'd rather get spammed by a paying member than all the spam I get from random idiots regardless. __________________ ┌∩┐(◣_◢)┌∩┐ ICQ # 427013273

01-08-2010, 07:19 AM	#2
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992	ask him how big his penis is

01-08-2010, 07:21 AM	#3
Jarmusch Industry Role: Join Date: May 2003 Posts: 12,464	Maybe your emails are going to his spam folder and he doesn't see them? You could try emailing him from a different address and see if he stops

01-08-2010, 07:21 AM	#4
AdultKing Raise Your Weapon Industry Role: Join Date: Jun 2003 Location: Outback Australia Posts: 15,601	has his email client b0rked ?

01-08-2010, 07:22 AM	#5
Slick Confirmed User Industry Role: Join Date: Feb 2001 Location: Houghton, MI Posts: 7,338	If he's a paying member, I wouldn't cancel his account. What is he asking about ?? Is it how to do something in the game or just a general question ? If he keeps sending the same question, I'd keep sending him the same answer or ignore it, he's paying you, ha ha.

01-08-2010, 08:06 AM	#14
The Heron Confirmed User Industry Role: Join Date: Apr 2001 Location: Michigan Posts: 4,488	Why the fuck would you ban him? Is his one question costing more than he makes you? Obviously if he's still playing and not spreading bad rumours about you ignoring his desperate email questions then who cares.

01-08-2010, 01:07 PM	#22
Sarah_Jayne Now with more Jayne Industry Role: Join Date: Dec 2002 Location: Los Angeles Posts: 40,077	Welcome to the beautiful world of customer service.

01-08-2010, 01:12 PM	#24
Max Cannon Confirmed User Join Date: May 2005 Posts: 277	You must always take something and make money with it. Start charging $$$ for questions or cross sell something

01-08-2010, 01:44 PM	#28
moeloubani Confirmed User Industry Role: Join Date: Dec 2007 Location: Ontario Posts: 4,235	i will gladly accept his emails for a monthly fee

01-08-2010, 05:16 PM	#30
Hentaikid Confirmed User Join Date: Nov 2002 Posts: 1,249	Treat paying members well so they stay paying members for years.

01-08-2010, 05:18 PM	#31
Glenn Beck So Fucking Banned Join Date: Sep 2009 Posts: 408	ban that sumbitch

01-08-2010, 05:20 PM	#32
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	what question is he asking?

01-08-2010, 05:21 PM	#33
Glenn Beck So Fucking Banned Join Date: Sep 2009 Posts: 408	ban that Mameber, all to hell!

01-08-2010, 05:24 PM	#34
RachelPanda Confirmed User Join Date: Nov 2009 Posts: 187	If he's seriously bothering you, I wouldn't think twice to ban him. __________________ ICQ: 589860018 Malloy Martin Brooke Marks Rachel Sexton Misty Gates Active solo models with weekly camshows!

01-08-2010, 06:16 PM	#36
CaptainHowdy Too lazy to set a custom title Industry Role: Join Date: Dec 2004 Location: Happy in the dark. Posts: 93,664	Online support/chat with him? __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc.

01-08-2010, 06:23 PM	#37
quiet we'll miss you our friend. RIP Industry Role: Join Date: Sep 2001 Location: Fernie, BC Posts: 25,115	i could write a book on weird member emails. in fact, it's going to be a component of a book i'm writing. i saved them all, glad i did.

01-08-2010, 06:38 PM	#40
dav3 Confirmed User Industry Role: Join Date: May 2007 Posts: 7,348	Disable his email feature. Tell him to 'STFU nube'. Just don't ban him, that's shooting yourself in the foot. __________________ Webmasters :: Juicy Ads :: ACWM :: Crak Revenue :: Money Tree

01-08-2010, 07:01 PM	#41
CreamyMedia So Fucking Banned Join Date: Nov 2009 Posts: 121	Silly to ban him. Do your members provide a contact/mobile # when signing-up? If so, phone him and answer his question that way.

01-08-2010, 07:02 PM	#42
RayBonga too cool for highschool Join Date: Nov 2005 Location: East side, West side, Worldwide! Posts: 12,164	ignore him and hop he keeps paying over and over and over like he does with the e-mails.