Once a contract is signed, TOS cannot be changed can it?

I suppose the company are hoping, as is all business to be 1st on the processing. :2 cents:

I use Zombaio and it sounds a pretty fair rule to me.

They are saying in very clear to read English. If you don't want to use them as primary and receive the generous processing rate of 4.9% then you will be on the 9% processing plan.

If you contact Zombaio and say "I'm using you as primary" but then turn around, bitch slap them and stick them back into your cascade, they reserve the right to terminate your account.

It's pretty strait forward to understand. If you don't like their rules, don't use them as a biller. Go and use ccbill, epoch or get your own MA.

-N

Hi Billy,
I don't actually agree that I am talking in circles, I'm very straight here. If we are not first in the cascade, we have the legal right to enforce a 9% rate on your account, simple as that. If you choose to abuse this by repeatedly say that we are no 1 in the cascade to get your 4.9% back, and we are not, we have (after repeatedly abuse from you) right to terminate your agreement.

You are not rolling any dice, it's 100% up to you!

ya at the end of the contracts there's usually a clause that says they reserve the right to change the terms with notice or ad an amendment.
It's been awhile since I read their 13 page contract but I think it's in there. I have no ill will against the company since hey everyone is entitled to run their business, I'm just concerned about getting cut off for not understanding what they're saying.

He was really clear... en passant je suis de montreal aussi et je peut te traduire sa première réponse mot à mot si tu comprend pas :1orglaugh

I'm currently building a adult network site and I rather pay 4.9% than a higher rate and NO HOLDBACK than a higher rate because some of their others clients send them crappy transactions and they need to share the extras fees of thoses transaction to all their clients.

Let say you are in the loan business are you giving best interest rate to one with best credit bureau or worst one? Well in 3rd party processing business I agree it could be same with the quality of the transaction... if you only send shitty transactions that are approved only at 10% it's normal to pay a higher discount rate than the guy that have an approval rate of 66+%... If you can't understand it stay in the adult industry and never go work in finance :winkwink:

Damn some of you bitch and whine too much...

We're very happy with Zombaio, this update doesn't affect us.. back to what matters... making money!

Sounds fair to me, you play scumbag and lie to them(repeatedly) to get 4.9% and you get bounced. Hmm, sounds more than reasonable. So does 9% if you don't want to put them first. Beat 14.9% anyday.

Speaking of which, Tomas, I'd like to speak with you about our processing needs, ICQ possible?

Just hit me up... 423-211-703

Sounds like reality kicking in. I don't see how it is possible to take pre-declined cards at such a low rate. And because they are the new guys I imagine everyone has them at the bottom of the stack. IMHO having the two tier rates is not a bad idea.

good luck with your adult business.

oh and fyi stick to talking french your English skills leave little to be desired for.

Any ccbill or epoch sponsors that move zombaio to primary, I'm dropping

So when we meet? I'll help you to understand english and you help me to write it! :1orglaugh

We are going to be using you for all our internal traffic.

Tomas... your explanation makes sense. Thanks for explaining.

I just wasn't sure what this was all about when I first read the email.

+1, get real people. :1orglaugh They may have a stupid name with a bunch of random letters, but I agree with their position on this..:D

that sounds kind of like a dick-move bro

Pretty logical.

Zombaio shouldnt worry about the cpl of folks bitching & whining. You always get a cpl of idots on a forum. The funny thing is, it always seems to be the same people on every forum! :winkwink:

Its only because of these idiots in this business, that companies like Zombaio have to set TOS like this!



Great to hear for someone that uses them. Finding their service reputable & that this would not effect you! :thumbsup

Hit me up anytime zombaio!

I have no problem with this whatsoever and think it makes good business sense for Zombaio to tighten this up. I WANT processors I use to run their businesses properly and efficiently because I want them to stay in business.

We have all seen enough processors who didn't.

The alternative for Zombaio is for them to start charging decline fees and I for one don't want that.

:2 cents:

I wish people used Zombaio. I only use one sponser that uses them as primary and stats are great.

I love zombaio except their affiliate system, I am happy with their rate.

Makes sense to me.

As said,


Zombaio, hit me up! :thumbsup

makes sense to me.
seems pretty reasonable.

Makes sense to me.

Tomas, can you hit me up when you have a chance?

Thanks,
Jay

Then why not say if declines exceed X% then the new rate is Y% OR impose a small decline fee?

I'm not sure why you guys make things so complicated. If I was Zombaio, here is what I would do:

- Charge whatever discount rate (%) they currently charge

- Charge a fee per decline, let's say it's 25 cents.

- Not worry about where you are in anyone's cascade since you are passing the decline fee you incur along to the merchant.

Simple, effective, no drama.

Yep. Always easy to say what you would do, and agree that it is unfair, when it's not your business, or other people running up a tab on it.

Or make added complexities on your end of the business to solve a problem which is created by people lying about where you fall on the cascade after a 4.9% hook up.

:2 cents:

Good for them, that makes total sense. At 9% they are still a huge savings over other companies and I can't blame them for charging more to be 2-3-4th in a cascade.

Brad

hey where did u get a picture of my cousin? :pimp

I never said it's unfair; I just think it's a bad business model compared to charging a set decline fee.

Charging a decline fee per transaction is extremely easy to do - most merchant accounts and gateways have been charging them for many, many years :upsidedow

Hi.

I quoted you out of convenience. Wasn't bashing you personally.

Sorry for the confusion ace.

I think Zombaio needs to invest some money in sending you to a customer service course. :2 cents: